Relationship Manager –Business Banking Job Opportunity – DFCU Bank

Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Segment Head Business Banking
About US:
bank is a fast growing commercial bank offering a variety of innovative
products and services. DFCU Limited was started by the Commonwealth Development
Corporation (CDC) of the United Kingdom and the Government of Uganda through
the Uganda Development Corporation (UDC) under the name of Development Finance
Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and
International Finance Corporation (IFC) as equal partners with CDC and UDC,
each having a 25% stake in the company. Its objective was to support long-term
development projects whose financing needs and risk did not appeal to the then
existing financial commercial lending institutions.
Job Summary: The Relationship Manager –Business Banking will
execute sales plans to ensure that all products meet budget commitments. The
incumbent will provide responsive, proactive, proficient and effective banking
service to business/wholesale banking customers, alert them of wealth creation
opportunities offered by the Bank; there by expanding share of business.
Extensive personal selling to SMEs, corporate bodies, NGOs, local governments
& institutions of higher learning and any other business that falls in that
Key Duties and Responsibilities: 
  • Provide superior relationship management by
    ensuring customer retention, loyalty, preference and devotion.
  • The incumbent will provide advice and direction
    in business management.
  • Drive sales to corporate, NGOs & local
    government among others to enhance growth in customer numbers and
  • Keenly analyse and compare our product offer,
    service, pricing and financial performance against competition.
  • Improve on relationship management through
    regular visits, timely feedback to clients & continuous anticipation
    of their needs with the aim of exceeding their expectations.
  • Identify new or additional business openings
    in the market.
  • Cross selling and retention of business
    banking vs. non borrowing clients in branches to maintain a clean &
    updated database.
  • Grow our share of business in NGOs, local governments,
    SME’s, and corporate bodies’ country wide.
  • Compile monthly wide business banking
    liability figures and monitor growth against targets.
  • Market intelligence feedback on
    products/competition and how they are doing.
Qualifications, Skills and Experience: 
  • The applicant for the DFCU Bank Relationship
    Manager –Business Banking job opportunity should hold a University degree
    in business related fields.
  • Track record in sales management.
  • At least five to seven years’ experience in
    banking of which 2-3 should be in relationship management & sales.
  • Ability to work under pressure.
  • Broad knowledge and understanding of all bank
    products coupled with intensive training.
  • Computer knowledge especially spread sheet,
    word & power point.
  • Relevant business experience and acumen.
  • Outgoing, self-motivated, assertive and
  • Be a self-starter who is oriented and able to
    meet deadlines.
  • Excellent communication, interpersonal and
    negotiation skills.
  • A good team player who is able to work under
    minimum supervision.
  • Strong analytical power and innovative
  • Full of energy and enthusiasm.
  • Ability to energize others.
  • Effectiveness & full of passion for the
How to Apply:
candidates who so wish to join the banking sector in the aforementioned capacity
are encouraged to send their applications with detailed CVs including present
position and copies of relevant professional/academic certificates to:
Deadline: 17th October 2016
NB: Therefore, if you do not hear from us by 17th November 2016, consider your application unsuccessful.

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