Job Title: Operations Manager
Organization: United Nations
Development Programme (UNDP)
Development Programme (UNDP)
Duty Station: Kampala,
Uganda
Uganda
Reports to: Deputy Country
Director – Operations (DCD – O)
Director – Operations (DCD – O)
About UNDP:
The United Nations Development Programme (UNDP) is the United Nations’
global development network. UNDP
advocates for change and connects countries to knowledge, experience and
resources to help people build a better life. The UNDP provides expert advice,
training, grant support to developing countries including Uganda with
increasing emphasis on assistance to the least developed countries.
global development network. UNDP
advocates for change and connects countries to knowledge, experience and
resources to help people build a better life. The UNDP provides expert advice,
training, grant support to developing countries including Uganda with
increasing emphasis on assistance to the least developed countries.
Job Summary: The Operations
Manager provides advice on all aspects of the CO operations. The Operations
Manager assists the DCD-O in the effective management and oversight of all
operational activities by directly supervising Finance, Human Resource,
Procurement & Logistics, ICT, and general administrative services as well
as contributing to the planning and management of common services. The main
role is to monitor and coordinate the day to day business of the Operations
section, ensuring coherent functioning of the various units while at the same
time contributing ideas to the redesign of existing systems to take into
account changes in the operating environment as and when needed. The Operations
Manager works with information from programme and project teams in the Country
Office (CO), operations staff in other UN Agencies, UNDP HQ’s staff and
Government officials to successfully deliver operations services
Manager provides advice on all aspects of the CO operations. The Operations
Manager assists the DCD-O in the effective management and oversight of all
operational activities by directly supervising Finance, Human Resource,
Procurement & Logistics, ICT, and general administrative services as well
as contributing to the planning and management of common services. The main
role is to monitor and coordinate the day to day business of the Operations
section, ensuring coherent functioning of the various units while at the same
time contributing ideas to the redesign of existing systems to take into
account changes in the operating environment as and when needed. The Operations
Manager works with information from programme and project teams in the Country
Office (CO), operations staff in other UN Agencies, UNDP HQ’s staff and
Government officials to successfully deliver operations services
Key Duties and
Responsibilities:
Responsibilities:
Contributing to the strategic planning of operations focusing on
achievement of the following results:
achievement of the following results:
·
Ensure compliance of operations with UN/UNDP
rules, regulations and policies, implementation of corporate operational
strategies, establishment of management targets and monitoring of achievement
of results;
Ensure compliance of operations with UN/UNDP
rules, regulations and policies, implementation of corporate operational
strategies, establishment of management targets and monitoring of achievement
of results;
·
CO business processes mapping and establishment
of internal Standard Operating Procedures (SOPs) in Finance, Human Resources
Management, Procurement, Logistical and ICT services;
CO business processes mapping and establishment
of internal Standard Operating Procedures (SOPs) in Finance, Human Resources
Management, Procurement, Logistical and ICT services;
·
In charge of constant monitoring and analysis of
the operating environment, timely readjustment of the operations, advice on
legal considerations and risk assessment;
In charge of constant monitoring and analysis of
the operating environment, timely readjustment of the operations, advice on
legal considerations and risk assessment;
·
Knowledge building and sharing with regards to
management and operations in the CO, organization of the operations staff
trainings, synthesis of lessons learnt/best practices, and sound contributions
to UNDP knowledge networks and communities of practice.
Knowledge building and sharing with regards to
management and operations in the CO, organization of the operations staff
trainings, synthesis of lessons learnt/best practices, and sound contributions
to UNDP knowledge networks and communities of practice.
Effective supervision of the Finance function focusing on achievement
of the following results:
of the following results:
·
In charge of the proper planning, expenditure
tracking and audit of financial resources, including extra-budgetary income in
accordance with UNDP rules and regulations;
In charge of the proper planning, expenditure
tracking and audit of financial resources, including extra-budgetary income in
accordance with UNDP rules and regulations;
·
Organization of cost-recovery mechanisms for the
CO services provided to projects and UN Agencies, including ensuring
preparation of proforma invoices for UN agencies;
Organization of cost-recovery mechanisms for the
CO services provided to projects and UN Agencies, including ensuring
preparation of proforma invoices for UN agencies;
·
Responsible for the organization and oversight
of the CO cash management processes, including liquidity management,
recommendation of imprest level, risk assessment, bank relationship management;
timely accounting and reconciliation of all transactions, security for cash
assets on site;
Responsible for the organization and oversight
of the CO cash management processes, including liquidity management,
recommendation of imprest level, risk assessment, bank relationship management;
timely accounting and reconciliation of all transactions, security for cash
assets on site;
·
Member of bank signatory panel;
Member of bank signatory panel;
·
Transaction and stop payment approval on
internet banking system.
Transaction and stop payment approval on
internet banking system.
Effective supervision of the HR function focusing on achievement of the
following results:
following results:
·
Ensure CO compliance with corporate human resources
policies and strategies;
Ensure CO compliance with corporate human resources
policies and strategies;
·
Optimal staffing of the office and projects;
Optimal staffing of the office and projects;
·
Management of recruitment processes in
accordance with UNDP rules and regulations, appropriate use of different
contractual modalities, contracts management, OM performing the function of HR
Manager in Atlas (UNDP ERP system);
Management of recruitment processes in
accordance with UNDP rules and regulations, appropriate use of different
contractual modalities, contracts management, OM performing the function of HR
Manager in Atlas (UNDP ERP system);
·
Establishment and maintenance of the proper
performance management and staff development systems. Implementation of the
Universal Access strategy on learning ensuring access of the staff to role
appropriate learning activities;
Establishment and maintenance of the proper
performance management and staff development systems. Implementation of the
Universal Access strategy on learning ensuring access of the staff to role
appropriate learning activities;
Effective control of procurement and general functions including the UN
housing units focusing on achievement of the following results:
housing units focusing on achievement of the following results:
·
CO compliance with corporate rules and
regulations in the field and elaboration of the CO procurement strategies
including sourcing strategy, supplier selection and evaluation, quality
management, customer relationship management, e-procurement promotion and
introduction, performance measurement;
CO compliance with corporate rules and
regulations in the field and elaboration of the CO procurement strategies
including sourcing strategy, supplier selection and evaluation, quality
management, customer relationship management, e-procurement promotion and
introduction, performance measurement;
·
The Operations Manager will be responsible for
the elaboration of the CO contract strategy including tendering processes and
evaluation, managing the contract and contractor, legal implications. Proper
management of UNDP assets, facilities and logistical services.
The Operations Manager will be responsible for
the elaboration of the CO contract strategy including tendering processes and
evaluation, managing the contract and contractor, legal implications. Proper
management of UNDP assets, facilities and logistical services.
Effective supervision of the ICT Functions focusing on achievement of
the following results:
the following results:
·
Use of Atlas functionality for improved business
results and improved client services;
Use of Atlas functionality for improved business
results and improved client services;
·
Identification of opportunities and ways of
converting business processes into web-based systems to address the issues of
efficiency and full accountability;
Identification of opportunities and ways of
converting business processes into web-based systems to address the issues of
efficiency and full accountability;
·
In charge of the maintenance of a secure,
reliable infrastructure environment for ICT and adequate planning for disasters
and recoveries;
In charge of the maintenance of a secure,
reliable infrastructure environment for ICT and adequate planning for disasters
and recoveries;
·
Identification and promotion of different
systems and applications for optimal content management, knowledge sharing,
information provision and learning including e-registry, web-based office
management system, etc.
Identification and promotion of different
systems and applications for optimal content management, knowledge sharing,
information provision and learning including e-registry, web-based office
management system, etc.
Support the common services organization and management, establishment
of partnerships with other UN Agencies focusing on achievement of the following
results:
of partnerships with other UN Agencies focusing on achievement of the following
results:
·
Establishment of common services, maintenance of
coordinating machinery to ensure integrated activities on common services and
implementation of the UN reform;
Establishment of common services, maintenance of
coordinating machinery to ensure integrated activities on common services and
implementation of the UN reform;
·
Elaboration of the strategic approach for implementation
of common services in line with the latest developments in common services and
the best practices;
Elaboration of the strategic approach for implementation
of common services in line with the latest developments in common services and
the best practices;
·
In charge of proper planning and tracking of
common services budget and of Agencies contributions to the common services
account.
In charge of proper planning and tracking of
common services budget and of Agencies contributions to the common services
account.
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the United Nations UNDP
Operations Manager career opportunity should hold a Master’s Degree or
equivalent in Business Administration, Public Administration, Finance,
Economics or related field.
The ideal candidate for the United Nations UNDP
Operations Manager career opportunity should hold a Master’s Degree or
equivalent in Business Administration, Public Administration, Finance,
Economics or related field.
·
At least three to five years of post Master’s
relevant experience at the national or international level in providing
management advisory services and/or managing staff and operational systems and
establishing inter-relationships among international organization and national
governments.
At least three to five years of post Master’s
relevant experience at the national or international level in providing
management advisory services and/or managing staff and operational systems and
establishing inter-relationships among international organization and national
governments.
·
Previous exposure and experience in the usage of
computers and office software packages, experience in the usage of computers
and office software packages, experience in handling of web based management
systems.
Previous exposure and experience in the usage of
computers and office software packages, experience in the usage of computers
and office software packages, experience in handling of web based management
systems.
Personal Competencies:
Corporate Competencies:
·
Demonstrates integrity by modeling the UN’s
values and ethical standards
Demonstrates integrity by modeling the UN’s
values and ethical standards
·
Promotes the vision, mission, and strategic
goals of UNDP
Promotes the vision, mission, and strategic
goals of UNDP
·
Displays cultural, gender, religion, race,
nationality and age sensitivity and adaptability
Displays cultural, gender, religion, race,
nationality and age sensitivity and adaptability
·
The incumbent treats all people fairly without
favoritism
The incumbent treats all people fairly without
favoritism
Functional Competencies:
Knowledge Management and Learning:
·
Promotes knowledge management in UNDP and a
learning environment in the office through leadership and personal example
Promotes knowledge management in UNDP and a
learning environment in the office through leadership and personal example
·
Actively works towards continuing personal
learning and development in one or more Practice Areas, acts on learning plan
and applies newly acquired skills
Actively works towards continuing personal
learning and development in one or more Practice Areas, acts on learning plan
and applies newly acquired skills
Development and Operational Effectiveness:
·
Ability to lead strategic planning,
results-based management and reporting
Ability to lead strategic planning,
results-based management and reporting
·
Ability to lead formulation and monitoring of
management projects
Ability to lead formulation and monitoring of
management projects
·
Solid knowledge in financial resources and human
resources management, contract, asset and procurement, information and
communication technology, general administration
Solid knowledge in financial resources and human
resources management, contract, asset and procurement, information and
communication technology, general administration
·
Ability to lead business processes
re-engineering, implementation of new systems (business side), and affect staff
behavioral/ attitudinal change
Ability to lead business processes
re-engineering, implementation of new systems (business side), and affect staff
behavioral/ attitudinal change
Management and Leadership:
·
Builds strong relationships with clients,
focuses on impact and result for the client and responds positively to feedback
Builds strong relationships with clients,
focuses on impact and result for the client and responds positively to feedback
·
Consistently approaches work with energy and a
positive, constructive attitude
Consistently approaches work with energy and a
positive, constructive attitude
·
Demonstrates good oral and written communication
skills
Demonstrates good oral and written communication
skills
·
Demonstrates openness to change and ability to
manage complexities
Demonstrates openness to change and ability to
manage complexities
·
Leads teams effectively and shows mentoring as
well as conflict resolution skills
Leads teams effectively and shows mentoring as
well as conflict resolution skills
·
Demonstrates strong oral and written
communication skills
Demonstrates strong oral and written
communication skills
NB: The United Nations
does not charge any application, processing, training, interviewing, testing or
other fee in connection with the application or recruitment process. Should you
receive a solicitation for the payment of a fee, please disregard it.
Furthermore, please note that emblems, logos, names and addresses are easily
copied and reproduced. Therefore, you are advised to apply particular care when
submitting personal information on the web.
does not charge any application, processing, training, interviewing, testing or
other fee in connection with the application or recruitment process. Should you
receive a solicitation for the payment of a fee, please disregard it.
Furthermore, please note that emblems, logos, names and addresses are easily
copied and reproduced. Therefore, you are advised to apply particular care when
submitting personal information on the web.
How to Apply:
All suitably qualified and interested candidates who so desire to join
the United Nations Development Program (UNDP), in the aforementioned capacity
should endeavor to Apply Online by Clicking on the link below. Please further
review job requirements and if competent Click Apply Now.
the United Nations Development Program (UNDP), in the aforementioned capacity
should endeavor to Apply Online by Clicking on the link below. Please further
review job requirements and if competent Click Apply Now.
Deadline: 13th
October 2016
October 2016
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