Job Title: Executive Housekeeper
Organization: Reliable
Corporate Solutions (RCS) – Hotel
Corporate Solutions (RCS) – Hotel
Duty Station: Mbale, Uganda
Reports to: General Manager
/ Resident Manager
/ Resident Manager
About Us:
Reliable Corporate Solutions (RCS) is a performance enhancement firm
known for people and organization development. We specialize in developing and
strengthening organization systems through research and information
interpretation, behavioral and attitude change, Staff training, Recruitment,
and R & D. They would like to recruit for a valuable client, a 5-Star hotel
in Mbale.
known for people and organization development. We specialize in developing and
strengthening organization systems through research and information
interpretation, behavioral and attitude change, Staff training, Recruitment,
and R & D. They would like to recruit for a valuable client, a 5-Star hotel
in Mbale.
Job Summary: The Executive
Housekeeper supervises all
housekeeping employees, has the authority to hire or discharge, plans and
assigns work assignments, give training for newly recruited employees, audit
and inspects housekeeping personal work assignment and requisition supplies.
Take care of the budget and budget controlling for the department.
Housekeeper supervises all
housekeeping employees, has the authority to hire or discharge, plans and
assigns work assignments, give training for newly recruited employees, audit
and inspects housekeeping personal work assignment and requisition supplies.
Take care of the budget and budget controlling for the department.
Key Duties and
Responsibilities:
Responsibilities:
·
Supervises all housekeeping employees, hires new
employees as needed, discharges employees when necessary and take disciplinary
actions when policies are not followed. Evaluates employees in order to upgrade
them when openings arise.
Supervises all housekeeping employees, hires new
employees as needed, discharges employees when necessary and take disciplinary
actions when policies are not followed. Evaluates employees in order to upgrade
them when openings arise.
·
Plans the work for the housekeeping department
and distributes assignments accordingly. Assigns regular duties and special
duties for housekeeping staff. Schedules employees and assigns extra days off
according to occupancy forecast. Maintains a time log book of all employees
within the department
Plans the work for the housekeeping department
and distributes assignments accordingly. Assigns regular duties and special
duties for housekeeping staff. Schedules employees and assigns extra days off
according to occupancy forecast. Maintains a time log book of all employees
within the department
·
Responsible for cleanliness, orderliness and
appearance of the entire Hotel.
Responsible for cleanliness, orderliness and
appearance of the entire Hotel.
·
Ensure that rooms are made as per company
standard.
Ensure that rooms are made as per company
standard.
·
Prepare Annual Housekeeping Budget.
Prepare Annual Housekeeping Budget.
·
Maintain par stock of guest supplies, cleaning
supplies, linen and uniform.
Maintain par stock of guest supplies, cleaning
supplies, linen and uniform.
·
Organize inventories with Accounts and General
Store for linen, uniform and fixed assets.
Organize inventories with Accounts and General
Store for linen, uniform and fixed assets.
·
Pay particular attention while organizing pest
eradication activities.
Pay particular attention while organizing pest
eradication activities.
·
Develop and implement Housekeeping systems and
procedures
Develop and implement Housekeeping systems and
procedures
·
Prepare reports for management information.
Prepare reports for management information.
·
Assist Purchase department in selecting
suppliers for items related to Housekeeping.
Assist Purchase department in selecting
suppliers for items related to Housekeeping.
·
Plan, control and supervise Horticultural
activities.
Plan, control and supervise Horticultural
activities.
·
Attending and resolving guest complaints.
Attending and resolving guest complaints.
·
Verification of supplies consignments.
Verification of supplies consignments.
·
Organize on-the job training and evaluate its
effectiveness.
Organize on-the job training and evaluate its
effectiveness.
·
Approval of the Functional Manual of the
department
Approval of the Functional Manual of the
department
·
Recommend recruitment of new personnel.
Recommend recruitment of new personnel.
·
Daily inspection of public areas and employees
locker rooms.
Daily inspection of public areas and employees
locker rooms.
·
Daily briefing of Supervisors/ Executives.
Daily briefing of Supervisors/ Executives.
·
Coordinating the preventive maintenance schedule
of rooms and public area with maintenance department.
Coordinating the preventive maintenance schedule
of rooms and public area with maintenance department.
·
Immediately attending to guest requests.
Immediately attending to guest requests.
Qualifications, Skills and
Experience:
Experience:
·
The applicant must hold a three-year degree or
diploma in hotel management,
The applicant must hold a three-year degree or
diploma in hotel management,
·
At least eight to ten years’ experience , 2 to 3
years in a 5 star hotel.
At least eight to ten years’ experience , 2 to 3
years in a 5 star hotel.
·
Strong Leadership abilities and organizational
skills, Entrepreneurial, thinks out of the box
Strong Leadership abilities and organizational
skills, Entrepreneurial, thinks out of the box
·
Ability to drive change and look for operational
efficiencies / synergies across the network.
Ability to drive change and look for operational
efficiencies / synergies across the network.
·
Strong Operational/Technical Knowledge.
Strong Operational/Technical Knowledge.
·
Successful Pre-opening experience & records
a distinct advantage
Successful Pre-opening experience & records
a distinct advantage
How to Apply:
All suitably qualified and interested candidates should send their
updated CVs to [email protected]
updated CVs to [email protected]
Deadline: 30th October 2016
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