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Fresher Senior RA-Measurement & Reporting Jobs – MTN-Uganda
Job Title: Senior RA-Measurement & Reporting
Organisation: MTN-Uganda
Duty Station: Kampala,
Uganda
Uganda
Reports to: Revenue
Assurance Manager
Assurance Manager
About MTN:
MTN-Uganda is the leading telecommunications Company in Uganda,
providing payphone, fixed lines, fax/data, internet and mobile services.
providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Senior
RA-Measurement & Reporting will design and implement Revenue Assurance and
Fraud Management Measurement and Reporting frameworks within the MTN Uganda in
line with the Revenue Assurance and Fraud Management (RAFM) policies, processes
and procedures.
RA-Measurement & Reporting will design and implement Revenue Assurance and
Fraud Management Measurement and Reporting frameworks within the MTN Uganda in
line with the Revenue Assurance and Fraud Management (RAFM) policies, processes
and procedures.
Key Duties and
Responsibilities:
Responsibilities:
·
Actively
participate in company discussions on the development and integration of
Measurement frameworks for Revenue Assurance
Actively
participate in company discussions on the development and integration of
Measurement frameworks for Revenue Assurance
·
Actively
participate in working forums to provide an MTN-focused input to the
development of new or improved working measurement standards within Revenue
Assurance
Actively
participate in working forums to provide an MTN-focused input to the
development of new or improved working measurement standards within Revenue
Assurance
·
Engage
internal relevant stakeholders on the definition and integration of Revenue
Assurance measurement practices in their respective domains.
Engage
internal relevant stakeholders on the definition and integration of Revenue
Assurance measurement practices in their respective domains.
·
The
incumbent will manage the quality and timelines execution deliverables for the
RAFM measurement framework project.
The
incumbent will manage the quality and timelines execution deliverables for the
RAFM measurement framework project.
·
Manage
the communication and other performance measurement factors (quality and
timeliness) for RAFM measurement submission process in line with submission
standards.
Manage
the communication and other performance measurement factors (quality and
timeliness) for RAFM measurement submission process in line with submission
standards.
·
Prepare
and submit periodic RAFM measurement performance reports for MTN Uganda.
Prepare
and submit periodic RAFM measurement performance reports for MTN Uganda.
·
Schedule
and manage the RAFM performance management meetings with relevant
stakeholders; present RAFM status reports and follow up on execution all action
points to ensure improvement in performance.
Schedule
and manage the RAFM performance management meetings with relevant
stakeholders; present RAFM status reports and follow up on execution all action
points to ensure improvement in performance.
·
Offer
technical advice to stakeholders regarding RAFM Measurement developments
and plans and measure and monitor their level of engagement and satisfaction in
relation to the use of MTN RA Measurement.
Offer
technical advice to stakeholders regarding RAFM Measurement developments
and plans and measure and monitor their level of engagement and satisfaction in
relation to the use of MTN RA Measurement.
·
Sensitize
all internal and external stakeholders and vendors on their roles and
responsibilities towards Revenue Assurance and respond to all RA related
queries and inquiries from them.
Sensitize
all internal and external stakeholders and vendors on their roles and
responsibilities towards Revenue Assurance and respond to all RA related
queries and inquiries from them.
·
Ensure
that ETL and DQM standards are embedded in all vendor solutions that are designed,
approved and tested for effectiveness and seamless transfer from test to
production.
Ensure
that ETL and DQM standards are embedded in all vendor solutions that are designed,
approved and tested for effectiveness and seamless transfer from test to
production.
·
Design
operational framework for measuring completeness, validity and accuracy
of RA data and monitor adoption of the framework in the design principles with
the company.
Design
operational framework for measuring completeness, validity and accuracy
of RA data and monitor adoption of the framework in the design principles with
the company.
·
Keenly
review all new products, technologies and changes to existing data feeds to
ensure the requirements for ETL and DQM are embedded into the solution
design.
Keenly
review all new products, technologies and changes to existing data feeds to
ensure the requirements for ETL and DQM are embedded into the solution
design.
·
Actively
participate in the requirements definition for how vendor support services need
to meet the requirements of source system and core system DQM and in the actual
selection of the vendor to provide the DQM services.
Actively
participate in the requirements definition for how vendor support services need
to meet the requirements of source system and core system DQM and in the actual
selection of the vendor to provide the DQM services.
·
Ensure
SLA’s, reporting and incident management processes and infrastructure are in
place for effective monitoring of vendor performance.
Ensure
SLA’s, reporting and incident management processes and infrastructure are in
place for effective monitoring of vendor performance.
·
Establish
the DQM governance structures with internal suppliers of data and vendors to
support effective performance management and improvements.
Establish
the DQM governance structures with internal suppliers of data and vendors to
support effective performance management and improvements.
Qualifications, Skills and
Experience:
Experience:
·
The applicant for the MTN Senior RA-Measurement
& Reporting career placement must hold a University Degree – Actuarial Science, Statistics, Economics.
The applicant for the MTN Senior RA-Measurement
& Reporting career placement must hold a University Degree – Actuarial Science, Statistics, Economics.
·
Project
Management Qualification (Prince, PMBOK)
Project
Management Qualification (Prince, PMBOK)
·
CISA/CISM
qualification.
CISA/CISM
qualification.
·
At least two years’ experience in area of specialization with experience
supervising others & handling complex data and performance frameworks in a
cross functional business environment.
At least two years’ experience in area of specialization with experience
supervising others & handling complex data and performance frameworks in a
cross functional business environment.
·
Exposure
to a telecommunications technology-oriented industry
Exposure
to a telecommunications technology-oriented industry
·
Previous
experience in the field of Revenue Assurance or internal control and
governance systems and environments would be advantageous
Previous
experience in the field of Revenue Assurance or internal control and
governance systems and environments would be advantageous
·
Impeccable
levels of Integrity
Impeccable
levels of Integrity
·
Willingness
to learn
Willingness
to learn
·
Exceptional
interpersonal and communication skills
Exceptional
interpersonal and communication skills
·
Excellent
analytical skills
Excellent
analytical skills
·
Agility,
Collaborative, Supportive
Agility,
Collaborative, Supportive
·
Naturally
analytical with an enquiring mind
Naturally
analytical with an enquiring mind
·
Must
have the ability to build and work as part of a team
Must
have the ability to build and work as part of a team
·
Excellent
verbal and written communications skills
Excellent
verbal and written communications skills
NB: Please note that
presentation of false academic documents and certification will lead to
criminal prosecution.
presentation of false academic documents and certification will lead to
criminal prosecution.
How to Apply:
All suitably qualified and interested candidates who wish to join the
telecom industry should send/deliver their Job Applications with detailed CVs, certified copies of
academic certificates (originals are to be presented at the interview) and
names and addresses of three referees addressed to the: Recruitment Officer,
MTN- Uganda, P.O Box 24624, Kampala, Uganda at (MTN Towers)
telecom industry should send/deliver their Job Applications with detailed CVs, certified copies of
academic certificates (originals are to be presented at the interview) and
names and addresses of three referees addressed to the: Recruitment Officer,
MTN- Uganda, P.O Box 24624, Kampala, Uganda at (MTN Towers)
Deadline: 13th October,
2016
2016
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