Job Title: Supervisor
Organisation: Human Resource
Service Centre (HRSC) – Senana Supermarket
Service Centre (HRSC) – Senana Supermarket
Duty Station: Kampala,
Uganda
Uganda
About Us:
Human Resource Service Centre (HRSC) is a fast –growing international
consulting firm that offers human resource and business support services to
organisations both within and outside Uganda. We serve a variety of clients
including: students, individuals,
working professionals, start-up companies and established SMEs and NGOs,
government agencies and projects. HRSC primarily seeks to support its client
streamline HR strategies, structures and processes as well as building
sustainable internal human resource capacity. Human Resource Service Centre
(HRSC) is recruiting for a state-of-art supermarket in the middle of Kampala.
consulting firm that offers human resource and business support services to
organisations both within and outside Uganda. We serve a variety of clients
including: students, individuals,
working professionals, start-up companies and established SMEs and NGOs,
government agencies and projects. HRSC primarily seeks to support its client
streamline HR strategies, structures and processes as well as building
sustainable internal human resource capacity. Human Resource Service Centre
(HRSC) is recruiting for a state-of-art supermarket in the middle of Kampala.
Key Duties and
Responsibilities:
Responsibilities:
·
The Supervisor will be in charge of the day-to
day-running of the business and assign employees to specific duties.
The Supervisor will be in charge of the day-to
day-running of the business and assign employees to specific duties.
·
Examine merchandise to ensure that it is
correctly priced and displayed
Examine merchandise to ensure that it is
correctly priced and displayed
·
Provide customer service by greeting and
assisting customers and responding to customer inquiries and complaints.
Provide customer service by greeting and
assisting customers and responding to customer inquiries and complaints.
·
Direct and supervise employees including
cashiers, line attendants, cleaners and security personnel while performing
their duties/services for customers.
Direct and supervise employees including
cashiers, line attendants, cleaners and security personnel while performing
their duties/services for customers.
·
Enforce safety, health, and security rules
Enforce safety, health, and security rules
·
Regularly monitor and ascertain that there is
orderliness in the movement of customers at the till and ensure that there is
no over waiting or delays
Regularly monitor and ascertain that there is
orderliness in the movement of customers at the till and ensure that there is
no over waiting or delays
·
Monitor activities to ensure that customers
receive satisfactory service and quality goods.
Monitor activities to ensure that customers
receive satisfactory service and quality goods.
·
Plan and prepare work schedules and keep records
of employees’ work schedules and time cards/sheets.
Plan and prepare work schedules and keep records
of employees’ work schedules and time cards/sheets.
·
Ensure the implementation of policies, goals,
objectives, and procedures by the respective staff
Ensure the implementation of policies, goals,
objectives, and procedures by the respective staff
·
Manage the demand planning process for the
relevant category of merchandise and advise on the fast or slow moving
merchandise/goods
Manage the demand planning process for the
relevant category of merchandise and advise on the fast or slow moving
merchandise/goods
·
Highlight risk and opportunities in sales volume
based on statistical analyses and evaluations and Customer feedback
Highlight risk and opportunities in sales volume
based on statistical analyses and evaluations and Customer feedback
·
Make weekly reviews for operational forecast and
sales projection and plan accordingly
Make weekly reviews for operational forecast and
sales projection and plan accordingly
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the Senana Supermarket
Supervisor job opportunity should hold a Bachelor’s Degree in Business
management, Statistics, accounting or related field
The ideal candidate for the Senana Supermarket
Supervisor job opportunity should hold a Bachelor’s Degree in Business
management, Statistics, accounting or related field
·
A minimum of two years’ experience in
supervising activities in a supermarket setting or busy business
A minimum of two years’ experience in
supervising activities in a supermarket setting or busy business
·
Good management experience
Good management experience
·
Ability to multi task and work with minimum
supervision
Ability to multi task and work with minimum
supervision
·
High level of honesty, integrity and
confidentiality
High level of honesty, integrity and
confidentiality
·
Excellent interpersonal skills
Excellent interpersonal skills
·
Knowledgeable in using a computer especially MS
Word, Excel, PowerPoint
Knowledgeable in using a computer especially MS
Word, Excel, PowerPoint
·
Analytical skills and paying attention to
details
Analytical skills and paying attention to
details
How to Apply:
All suitably qualified and interested candidates are encouraged to send
their applications together with an updated CV with at least three suitable
referees with their telephone contacts to:
[email protected] and copy [email protected]
(Please indicate the position you are applying for)
their applications together with an updated CV with at least three suitable
referees with their telephone contacts to:
[email protected] and copy [email protected]
(Please indicate the position you are applying for)
Deadline: 6th October, 2016
Note: We respect all
applicants but only successful candidates will be shortlisted and contacted. If
you do not hear from us within three weeks from the date of submission of your
application, please consider yourself unsuccessful.
applicants but only successful candidates will be shortlisted and contacted. If
you do not hear from us within three weeks from the date of submission of your
application, please consider yourself unsuccessful.
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