Entry Level ICT Assistant Careers – Makerere University Joint AIDS Program (MJAP)

Job Title:     ICT Assistant
Organization: Makerere
University Joint AIDS Program (MJAP)
Duty Station: Mbarara,
Uganda
Reports to: Administrative
Officer
About US:
Makerere University Joint AIDS Program (MJAP) is a Company limited by
guarantee under Makerere University. MJAP emerged from the Mulago-Mbarara
Teaching Hospitals Joint AIDS Program (MJAP) which was established in November
2004 under the then Makerere University Faculty of Medicine with funding from
the US President’s Emergency Plan For AIDS Relief (PEPFAR) and technical
assistance from Centers for Disease Control and Prevention (CDC). 
MJAP is currently implementing a five year Grant under the Presidential
Emergency Plan for AIDS Relief II (PEPFAR II) supporting the provision of
comprehensive HIV/AIDS services including integration of these services in the
broader health context in line with the Global Health Initiative (GHI) while
strengthening all the Health System Components in the partner institutions to
enhance their capacity to provide these services.
Job Summary: The ICT
Assistant will mainly manage the day – to- day operations of Mbarara ICT
infrastructure through configuration, implementation and maintenance of ICT
equipment in line with the Program ICT policies.
Key Duties and
Responsibilities: 
·        
In charge of installing, maintaining and
repairing hardware and software
·        
Responsible for testing and evaluating new
technology and supporting new applications and users.
·        
Implement network security measures to protect
data, software and hardware.
·        
Troubleshoot telecom, computer hardware/software
and network problems
·        
Build staff capacity in usage and consumption of
ICT services
·        
Provide technical and expertise support to
procurement office regarding procurement and disposal of ICT goods and services
·        
Implement backup solutions for program data and
information
·        
The jobholder will provide basic maintenance of
the mail server with outlook for users, File Transfer Protocol (FTP) service,
and update the servers as per the human resource department
·        
Plan, design and implement Local Area Networks
(LAN), Wide Area Networks (WAN) and Wireless Local Area Networks (WLAN)
solutions and keep them in a functional state
·        
Conduct periodic maintenance of ICT equipment.
·        
Maintaining an up-to-date and consolidated
database of all program computers and peripherals
·        
Website maintenance which will include regular
updating of the program websites
Qualifications, Skills and
Experience: 
·        
The
ideal candidate must hold a Bachelor’s degree in Computer Science, Information
Technology, Telecommunication or its equivalent education from recognized University.
·        
A
minimum of two years relevant working experience in ICT services
·        
Broad
knowledge of network design, implementation and administration
·        
Knowledge
of Linux administration
·        
Principles
of Information and Communication Technology
·        
Up-to-date
knowledge of developments in computer hardware, software and systems
·        
Broad
knowledge of internet systems and operations
·        
ICT
management and trouble shooting
·        
Preventive
maintenance of computers and accessories
·        
Excellent
interpersonal relationship management skills
·        
Innovativeness
·        
Excellent
problem-solving, analytical and evaluative
·        
High
degree of integrity
How to Apply:
All suitably qualified and interested candidates should email their
applications, detailed curriculum vitae and copies of relevant academic
documents addressed to: The Human Resource Manager, Makerere University Joint
AIDS Program (MJAP) via Email to: hr@mjap.or.ug
Deadline: 20th
October, 2016 by 5:00 PM.
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