Job Title: Front Desk Assistants (3 Career Jobs)
Organization: Reliable
Corporate Solutions (RCS) – Hotel
Corporate Solutions (RCS) – Hotel
Duty Station: Mbale, Uganda
About Us:
Reliable Corporate Solutions (RCS) is a performance enhancement firm
known for people and organization development. We specialize in developing and
strengthening organization systems through research and information
interpretation, behavioral and attitude change, Staff training, Recruitment,
and R & D. They would like to recruit for a valuable client, a 5-Star hotel
in Mbale.
known for people and organization development. We specialize in developing and
strengthening organization systems through research and information
interpretation, behavioral and attitude change, Staff training, Recruitment,
and R & D. They would like to recruit for a valuable client, a 5-Star hotel
in Mbale.
Key Duties and
Responsibilities:
Responsibilities:
·
The Front Desk Assistant directs and coordinates
the activities of the front desk.
The Front Desk Assistant directs and coordinates
the activities of the front desk.
·
Perform the function of a link between the
management & front office employees.
Perform the function of a link between the
management & front office employees.
·
Perform budgeting function.
Perform budgeting function.
·
Plan the present & future need of resources.
Plan the present & future need of resources.
·
Schedules the tasks of the front office
employees.
Schedules the tasks of the front office
employees.
·
Evaluate the job performance of front office
staff and fills their appraisals.
Evaluate the job performance of front office
staff and fills their appraisals.
·
Conduct training programs.
Conduct training programs.
·
Resolve guest problems quickly, efficiently and
courteously.
Resolve guest problems quickly, efficiently and
courteously.
·
Reviews all reports generated by all the
sections, included night auditors report.
Reviews all reports generated by all the
sections, included night auditors report.
·
Ensure all SOPs (Standard Operating Procedures)
are followed
Ensure all SOPs (Standard Operating Procedures)
are followed
·
Maintain coordination & good communication
with other departments of the hotel.
Maintain coordination & good communication
with other departments of the hotel.
·
Conduct regular staff meetings and staff
briefing.
Conduct regular staff meetings and staff
briefing.
·
Resolve employee grievances.
Resolve employee grievances.
·
Motivate the staff to work in a team to achieve
the organization objectives.
Motivate the staff to work in a team to achieve
the organization objectives.
·
Coordinate with the sales & marketing team
to ensure maximum sales of hotel rooms
Coordinate with the sales & marketing team
to ensure maximum sales of hotel rooms
Qualifications, Skills and
Experience:
Experience:
·
The Front Desk Assistants must hold relevant
Bachelor’s degrees
The Front Desk Assistants must hold relevant
Bachelor’s degrees
·
At least four years’ experience as a front desk
Assistant in a 5 star hotel
At least four years’ experience as a front desk
Assistant in a 5 star hotel
How to Apply:
All suitably qualified and interested candidates should send their
updated CVs to [email protected]
updated CVs to [email protected]
Deadline: 30th October 2016
For more of the latest jobs, please visit https://www.theugandanjobline.com or
find us on our Facebook page https://www.facebook.com/UgandanJobline
find us on our Facebook page https://www.facebook.com/UgandanJobline