3 Front Desk Assistant Career Jobs – Reliable Corporate Solutions (RCS) – Hotel

Job Title:            Front Desk Assistants (3 Career Jobs)
Organization: Reliable
Corporate Solutions (RCS) – Hotel
Duty Station: Mbale, Uganda
About Us:
Reliable Corporate Solutions (RCS) is a performance enhancement firm
known for people and organization development. We specialize in developing and
strengthening organization systems through research and information
interpretation, behavioral and attitude change, Staff training, Recruitment,
and R & D. They would like to recruit for a valuable client, a 5-Star hotel
in Mbale.
Key Duties and
Responsibilities: 
·        
The Front Desk Assistant directs and coordinates
the activities of the front desk.
·        
Perform the function of a link between the
management & front office employees.
·        
Perform budgeting function.
·        
Plan the present & future need of resources.
·        
Schedules the tasks of the front office
employees.
·        
Evaluate the job performance of front office
staff and fills their appraisals.
·        
Conduct training programs.
·        
Resolve guest problems quickly, efficiently and
courteously.
·        
Reviews all reports generated by all the
sections, included night auditors report.
·        
Ensure all SOPs (Standard Operating Procedures)
are followed
·        
Maintain coordination & good communication
with other departments of the hotel.
·        
Conduct regular staff meetings and staff
briefing.
·        
Resolve employee grievances.
·        
Motivate the staff to work in a team to achieve
the organization objectives.
·        
Coordinate with the sales & marketing team
to ensure maximum sales of hotel rooms
Qualifications, Skills and
Experience: 
·        
The Front Desk Assistants must hold relevant
Bachelor’s degrees
·        
At least four years’ experience as a front desk
Assistant in a 5 star hotel
How to Apply:
All suitably qualified and interested candidates should send their
updated CVs to office@rcsconsult.net
Deadline: 30th October 2016
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