Relationship Manager Employment Opportunity – Housing Finance Bank

Job Title:       Relationship Manager
Organization: Housing
Finance Bank
Duty Station: Kampala,
Reports to: Senior Manager –
Business Banking
About HFB:
Housing Finance Bank was incorporated as a private company under the
Companies Act in December 1967, the Bank has become a household name and has
grown in leaps and bounds with a good track record among the pioneers of a
mortgage lending. National Housing & Construction Corporation, a parastatal
involved in real estate business has 5% shareholding and National Social
Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today,
the bank looks back with pride on the business accomplished in the mortgage
lending business. Through innovation and placing emphasis on Honesty,
Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in
the mortgage, holding a 90% market share.
Job Summary:  The Relationship Manager will provide
responsive and effective banking services to customers to ensure growth of all
the bank’s products in line with set targets.
Key Duties and
The incumbent will grow deposit level of
customers within the Institutional and SME target markets in the assigned
portfolio as a way of growing share wallet
Provide market intelligence into the products
development process so as to develop relevant products for the bank’s chosen
market segments.
Initiate and present credit applications for new
and existing customers in line with credit policies and procedures
Regularly monitor and evaluate performance of
loans in line with disbursement terms and conditions
Work closely with credit to initiate recovery
actions for loans in default and written off loans in line with the credit
policy guidelines and procedures
Mobilize and sensitize customers about bank
products in line with the branch work plan
Carry-out effective relationship management
through regular visits .timely feedback to customers and continuous anticipation
of their needs with the aim to exceed their expectations
Effectively manage customer relationships to
ensure that delinquency in assets portfolio is kept within acceptable limits
Drive the selling of bank products in order to
grow assets and liabilities and revenues in accordance with established targets
Perform any other duties as assigned by the
Senior Manager – Business Banking
Qualifications, Skills and
The ideal candidate for the Housing Finance Bank
Relationship Manager career opportunity must hold an honours degree in business
administration, commerce, economics or any other related field from a
recognized university.
Possession of Post-graduate qualifications /
Professional Course in relevant field would be an added advantage.
At least five years progressive experience in
with an established and demonstrable track record in the field of relationship
management in a Commercial Bank.
knowledge and understanding of the Financial Services Industry and knowledge of
various bank products.
Ability to structure Trade finance and leasing
solutions for business customers
Awareness of Risks in the banking industry
Customer centricity
Excellent communication and presentation skills
High degree of integrity and confidentiality
Positivity and flexibility towards change
How to Apply:
All candidates who wish to join the Banking sector are invited to send
their applications including an updated CV, certified copies of all academic
transcripts, certificates and testimonials, daytime telephone contact, and
email address of both applicant, and three competent referees addressed to:
Head Human Resources, Housing Finance Bank, Plot 4 Wampewo Avenue, P.
O. Box 1539, Kampala. Uganda.
NB: Only successful
candidates will be contacted. All applicants who will not have heard from us
within five weeks of closing date should consider their application
Deadline: 21st
September, 2016
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