Job Title: Relationship Manager
Organization: Housing
Finance Bank
Finance Bank
Duty Station: Kampala,
Uganda
Uganda
Reports to: Senior Manager –
Business Banking
Business Banking
About HFB:
Housing Finance Bank was incorporated as a private company under the
Companies Act in December 1967, the Bank has become a household name and has
grown in leaps and bounds with a good track record among the pioneers of a
mortgage lending. National Housing & Construction Corporation, a parastatal
involved in real estate business has 5% shareholding and National Social
Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today,
the bank looks back with pride on the business accomplished in the mortgage
lending business. Through innovation and placing emphasis on Honesty,
Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in
the mortgage, holding a 90% market share.
Companies Act in December 1967, the Bank has become a household name and has
grown in leaps and bounds with a good track record among the pioneers of a
mortgage lending. National Housing & Construction Corporation, a parastatal
involved in real estate business has 5% shareholding and National Social
Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today,
the bank looks back with pride on the business accomplished in the mortgage
lending business. Through innovation and placing emphasis on Honesty,
Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in
the mortgage, holding a 90% market share.
Job Summary: The Relationship Manager will provide
responsive and effective banking services to customers to ensure growth of all
the bank’s products in line with set targets.
responsive and effective banking services to customers to ensure growth of all
the bank’s products in line with set targets.
Key Duties and
Responsibilities:
Responsibilities:
·
The incumbent will grow deposit level of
customers within the Institutional and SME target markets in the assigned
portfolio as a way of growing share wallet
The incumbent will grow deposit level of
customers within the Institutional and SME target markets in the assigned
portfolio as a way of growing share wallet
·
Provide market intelligence into the products
development process so as to develop relevant products for the bank’s chosen
market segments.
Provide market intelligence into the products
development process so as to develop relevant products for the bank’s chosen
market segments.
·
Initiate and present credit applications for new
and existing customers in line with credit policies and procedures
Initiate and present credit applications for new
and existing customers in line with credit policies and procedures
·
Regularly monitor and evaluate performance of
loans in line with disbursement terms and conditions
Regularly monitor and evaluate performance of
loans in line with disbursement terms and conditions
·
Work closely with credit to initiate recovery
actions for loans in default and written off loans in line with the credit
policy guidelines and procedures
Work closely with credit to initiate recovery
actions for loans in default and written off loans in line with the credit
policy guidelines and procedures
·
Mobilize and sensitize customers about bank
products in line with the branch work plan
Mobilize and sensitize customers about bank
products in line with the branch work plan
·
Carry-out effective relationship management
through regular visits .timely feedback to customers and continuous anticipation
of their needs with the aim to exceed their expectations
Carry-out effective relationship management
through regular visits .timely feedback to customers and continuous anticipation
of their needs with the aim to exceed their expectations
·
Effectively manage customer relationships to
ensure that delinquency in assets portfolio is kept within acceptable limits
Effectively manage customer relationships to
ensure that delinquency in assets portfolio is kept within acceptable limits
·
Drive the selling of bank products in order to
grow assets and liabilities and revenues in accordance with established targets
Drive the selling of bank products in order to
grow assets and liabilities and revenues in accordance with established targets
·
Perform any other duties as assigned by the
Senior Manager – Business Banking
Perform any other duties as assigned by the
Senior Manager – Business Banking
Qualifications, Skills and
Experience:
Experience:
·
The ideal candidate for the Housing Finance Bank
Relationship Manager career opportunity must hold an honours degree in business
administration, commerce, economics or any other related field from a
recognized university.
The ideal candidate for the Housing Finance Bank
Relationship Manager career opportunity must hold an honours degree in business
administration, commerce, economics or any other related field from a
recognized university.
·
Possession of Post-graduate qualifications /
Professional Course in relevant field would be an added advantage.
Possession of Post-graduate qualifications /
Professional Course in relevant field would be an added advantage.
·
At least five years progressive experience in
with an established and demonstrable track record in the field of relationship
management in a Commercial Bank.
At least five years progressive experience in
with an established and demonstrable track record in the field of relationship
management in a Commercial Bank.
·
Broad
knowledge and understanding of the Financial Services Industry and knowledge of
various bank products.
Broad
knowledge and understanding of the Financial Services Industry and knowledge of
various bank products.
·
Ability to structure Trade finance and leasing
solutions for business customers
Ability to structure Trade finance and leasing
solutions for business customers
·
Awareness of Risks in the banking industry
Awareness of Risks in the banking industry
·
Customer centricity
Customer centricity
·
Excellent communication and presentation skills
Excellent communication and presentation skills
·
High degree of integrity and confidentiality
High degree of integrity and confidentiality
·
Positivity and flexibility towards change
Positivity and flexibility towards change
How to Apply:
All candidates who wish to join the Banking sector are invited to send
their applications including an updated CV, certified copies of all academic
transcripts, certificates and testimonials, daytime telephone contact, and
email address of both applicant, and three competent referees addressed to:
their applications including an updated CV, certified copies of all academic
transcripts, certificates and testimonials, daytime telephone contact, and
email address of both applicant, and three competent referees addressed to:
Head Human Resources, Housing Finance Bank, Plot 4 Wampewo Avenue, P.
O. Box 1539, Kampala. Uganda.
O. Box 1539, Kampala. Uganda.
NB: Only successful
candidates will be contacted. All applicants who will not have heard from us
within five weeks of closing date should consider their application
unsuccessful.
candidates will be contacted. All applicants who will not have heard from us
within five weeks of closing date should consider their application
unsuccessful.
Deadline: 21st
September, 2016
September, 2016
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