Recruitment
to the transformation of productivity and work ethic, by linking talent to
business/organizations, and placing people right. At Zoe we believe this then
forms the foundation for sustainable business and on a larger scale, economic
growth. Zoe would like to recruit for a valuable client.
Consultant will be tasked with promoting and booking traveling arrangements for
clients, formulating tour or holiday packages with the goal of enhancing client
satisfaction and growth to our client base.
- Research of various destinations and means
of travel regarding prices, customs, weather conditions, reviews etc. - Making and confirming bookings using
Amadeus Software. - The incumbent will diagnose the clients’
specifications, needs and wishes and sale suitable travel packages or
services - Be a liaison point between airlines,
hotels, care hire services etc. on behalf of clients - Organize travels from beginning to end,
through booking tickets and accommodation, securing rental transportation
etc. - The jobholder will also supply travelers
with pertinent information and useful travel/holiday material (guides,
maps, event programs etc) - Collect deposits and balances (Key account
Management) - Use promotional techniques and prepare
promotional materials to sell itinerary tour packages - Handle unforeseen problems and complaints
and determine eligibility for money returns - Attend conferences to maintain familiarity
with tourism trends - Create and update electronic records of
clients - Build and maintain relationships with key
persons - Keep financial statements and documents
- Attain revenue and profit targets
- Prepare and submit weekly, monthly reports
as required
Experience:
- The applicant must hold IATA certification
- Excellent knowledge of traveling software
Amadeus ( Very Important) - Commercially aware
- Excellent interpersonal skills
- Good numerical ability
- Excellent verbal communication skills
- Good negotiation skills
- Good planning skills
- Proven working experience as a travel and
tours consultant - Proficiency in English; knowledge of
additional languages is an advantage - Exemplary sales skills and customer
oriented approach - Well versed in various areas of travel
(domestic/international, business/holidays, group/individual etc) - Ability to present, persuade and
communicate effectively
people who fit the requirements stated above will be shortlisted
apply online through Zoe’s e-recruitment portal at the link below together
with:
- Attached copies of all academic
qualifications (transcripts and certificates); - Detailed CVs and daytime mobile telephone
numbers; - Three work references and or/academic
references;
September, 2016
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