UN Travel Assistant Jobs – United Nations Regional Service Centre Entebbe (UNRSCE)

Job Title:          Travel Assistant
Organization: United Nations Regional Service Centre Entebbe (UNRSCE)
Duty Station: Entebbe, Uganda
Job Opening Number: RSCE/GJO/LL/001/08-2016
Reports to: Service Line Manager
Grade: GS-4
About RSCE:
Regional Service Centre Steering Committee is the decision-making body for
RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
Regional Service Centre, as approved by the Member States, is owned, managed
and staffed by the regional missions it serves. This framework reinforces the
existing missions’ chain of command structures and lines of authority in a
manner that does not create an additional layer between Headquarters and the
regional missions. It also ensures that staffing for RSC.
Key Duties and Responsibilities:
  • Calculates airfare, excess baggage
    entitlements, terminal expenses, daily subsistence allowances for staff
    and dependents traveling on missions, etc.
  • The jobholder provides information to staff
    and consultants on the most direct and economical route, and plans
    routings and itineraries plus the most economical airfare rates for such
    travel as permitted by the rules and regulations.
  • Provides information on rates and travel
    schedules for specific itineraries
  • The incumbent also contacts airlines or
    travel agency to make reservations at least expensive fares, and requests
    issuance of tickets.
  • Keenly reviews travel claims and supporting
    documentation for completeness, accuracy, reasonableness, validity, and
    conformity with UN Rules.
  • Guides substantive offices, travelers, and
    other relevant staff of arrival information, requesting arrangements to be
    made accordingly for traveler.
  • Receives queries and feedback to clients,
    create work orders in iNeed, monitor work orders, daily report on ageing
    analysis. Closes work orders in iNeed. Checks entitlements eligibility,
    approves entitlement leave, calculates points according to cycles, post
    travel management, updates leave cards, and compilation of staff benefits
    accruals. Computation of airfare for requested destinations, computation
    of lump sum, raising of PT8 in FSS, computation of costs for shipment of
    Personal Effects, advise on travel issues, coordination with travel agents
    for ticket issuing.
  • Processing Entitlement: Travel services as requested by
    client missions and RSCE Staff. Obligation of PT8, Payment of Lump Sum,
    Approval of payments in UMOJA, Monitoring of payments activities and FCs,
    providing feedback to clients on payments made.
  • Official travel for meetings or training
    (daily subsistence allowance advances, claims for official travel);
    arranges tickets for Official and Training Travel; Arrange tickets and
    cargo space for repatriation of Human remains; Arrange tickets for medical
    evacuation; Processing DSA advances; Processing F10 claims; Processing
    vendor payments.
  • Performs any other duties as required.
Qualifications, Skills and Experience:
  • The ideal candidate for the United Nations Regional
    Service Centre Entebbe (RSCE) Travel Assistant job opportunity should have
    completed a High School Diploma. 
    Possession of a technical or vocational certificate in the field of
    business administration or travel and related matters or related fields is
    highly desirable.
  • At least four years of progressively
    responsible experience in travel administration, including travel rate
    calculation, routing, and travel reimbursement, or related area is
  • Broad knowledge and understanding of travel
    related operations including knowledge of Airline Passenger Tariffs and
    ABS Airways Guide or OAG desirable.
  • Working experience in an International
    Organization in a travel-related function is desirable.
  • Ability to assimilate and understand
    technical human resources-related terms;
  • Computer literacy i.e. proficiency in the use
    of MS Office
  • Ability to transcribe data in an accurate and
    speedy manner;
  • Ability to identify issues, formulate
    opinions, draw conclusions and recommendations.
  • Languages: Fluency in oral and written English
    is required.
Personal Competencies:
  • Professionalism: Good knowledge of all forms of
    publication activities; thorough knowledge of information management
    system requirements; ability to work independently in managing difficult
    situations; proven analytical and evaluative skills; shows pride in work
    and in achievements; observing deadlines and achieving results; and
    ability to remain calm in stressful situations.
  • Communication: Good interpersonal skills, speaks
    and writes clearly and effectively, listens to others, correctly
    interprets messages from others and responds appropriately, exhibits two
    way communication; and tailors language, tone, style and format to match
    audience and demonstrate openness in sharing information and keeping
    people informed.
  • Client Orientation: Considers all those to whom services
    are provided to be “clients” and seeks to see things from clients’ point
    of view; establishes and maintains productive partnerships with clients by
    gaining their trust and respect; identifies clients’ needs and matches
    them to appropriate solutions; monitors ongoing developments inside and
    outside the clients’ environment to keep informed and anticipate problems;
    keeps clients informed of progress or setbacks in projects; meets timeline
    for delivery of products or services to client.
NB: The United Nations does not charge a fee at any
stage of the recruitment process (application, interview meeting, processing,
or training). The United Nations does not concern itself with information on
applicants’ bank accounts. Women are strongly encouraged to apply.
How to Apply:
suitably qualified and interested Ugandan candidates should send their
applications the following documents:
  • The United Nations Personal History form
    (P-11), Download Here; This should
    be signed
  • Proof of required academic certificates i.e.
    Academic Certificate(s) and/or High School/Secondary Diplomas
  • Latest performance evaluation reports /
applicants with the completed documents are strongly encouraged to apply via
e-mail and must include the Vacancy Announcement Number (check beginning of
this advert) and Job Title to: rsce2-recruitment@un.org
Deadline: 14th August 2016

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