Job Title: Technical
Training Officer
Training Officer
Organisation: SolarNow
Duty Station: Kampala, Uganda
Reports to: Training Manager
About US:
SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 600 people. Expansion into other countries is planned for 2016.
Job Summary: The Technical Training Officer will be responsible
for the following:
for the following:
·
Excellent
client care: SolarNow distinguishes itself from other
companies because of its service level to clients. You represent our company,
and therefore you act accordingly.
Excellent
client care: SolarNow distinguishes itself from other
companies because of its service level to clients. You represent our company,
and therefore you act accordingly.
·
Contribute
to the team: Make yourself useful to the team. Supporting
others is a good way of learning and gaining respect.
Contribute
to the team: Make yourself useful to the team. Supporting
others is a good way of learning and gaining respect.
·
Learn
and improve: Learn and improve your value to the company
allowing for promotion into more senior roles. Update job knowledge.
Learn
and improve: Learn and improve your value to the company
allowing for promotion into more senior roles. Update job knowledge.
Key Duties and Responsibilities:
- New Hire Induction
Program Training: Conduct
formal technical training for New Hire Trainees with over 36000 Training Man
Hours annually with Emphasis on measuring Training efficacy and constantly
devising measures to improve Quality - Conduct Repeat/Refresher
Trainings: Conduct Repeat Technical Trainings based on Gap
analysis & product updates with pre and post Assessment - Coaching and mentorship: Conducting
formal coaching sessions with Client Service Officers, Technical Officers and
other internal employees where issues have been identified in terms of their
Installation, Sizing Standards, Service Cases among others with concentration
on ensuring Zero defects in Installations and 100% excellent installations - Routine Module Review and
update: Champion formal review of Technical Module(s) and formulate
recommendations on how to enhance periodically - Planning and Logistics:
- Work
closely with Technical Manager and Team, Human Resource, and stakeholders to ensure
proper planning for new and repeat training. - Taking
care of all Technical logistical requirements and meeting up the trainees from
time to time to ensure smooth flow of the training. - Documentation and Reporting:
Document and report all trainings
conducted & initiatives
Qualifications, Skills and Experience:
- The
applicant must hold a Bachelor’s degree or Diploma in Electrical Engineering or
related field - A
minimum of three years’ experience in learning and development in a reputable
organization - Previous
experience in renewable Energy will be an added advantage. - A
fit with SolarNow’s values - Keen
attention to detail - Excellent
communication and reporting skills - Able
to work with minimum supervision - Good
team player
NB: Candidates
without training experience should not apply.
without training experience should not apply.
How to Apply:
All
suitably qualified and interested candidates are encouraged to send their
applications to the Human Resource Manager, SolarNow Uganda Services via
e-mail, [email protected], including their updated CVs (no other
documents).
Deadline: 5th August, 2016
suitably qualified and interested candidates are encouraged to send their
applications to the Human Resource Manager, SolarNow Uganda Services via
e-mail, [email protected], including their updated CVs (no other
documents).
Deadline: 5th August, 2016
For
more of the latest jobs, please visit https://www.theugandanjobline.com or find us
on our Facebook page https://www.facebook.com/UgandanJobline
more of the latest jobs, please visit https://www.theugandanjobline.com or find us
on our Facebook page https://www.facebook.com/UgandanJobline