Manager, Reconciliation Job Placement – Stanbic Bank

Job Title:          Manager, Reconciliation
Organisation: Stanbic Bank
Duty Station: Kampala,
Job ID: 18566
About US:
Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings
Limited which is in turn owned by Standard Bank Group Limited (“the Group”),
Africa’s leading banking and financial services group. The Standard Bank Group
is the leading banking group focused on emerging markets. It is the largest
African banking group ranked by assets and earnings. Stanbic Bank Uganda
Limited is the largest bank in Uganda by assets and market capitalization. It
offers a full range of banking services through two business units; Personal
and Business Banking (PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Manager,
Reconciliation will align Stanbic Bank’s reconciliation operations to the
overall country business strategy in line with new products and new
technologies. The jobholder will also supervise reconciliation operations of
the Bank and ensure that transactions passed over the Bank’s accounts are
reconciled correctly and timeously, in line with the control standards of the
Bank. The incumbent will actively engage all critical stakeholders to ensure
effective and efficient end-to-end reconciliation solutions.
Key Duties and
Strategic Execution:
Provide critical input in product set up and
changes with regards to accounts interface and definition of reports required
to aid efficient reconciliation of Bank products; including new age products
such as digital and mobile banking offerings.
Identify, define and monitor strategic, tactical
and operational performance metrics geared towards building an effective
reconciliations function.
Identify improvement opportunities and provide
input for further refinements to Bank products and related processes, by
considering the best possible methods and approaches so as to improve service
and the customer experience, while mitigating risk.
Supervise and coordinate all Bank reconciliation
activities to ensure non-outstanding items on the Bank’s accounts, and provide
timely and accurate MIS for decisions.
Manage the investigation, follow up and
clearance of all outstanding items on the Bank’s accounts, in collaboration
with both internal and external stakeholders.
Ensure reconciliation of all inter-institutional
accounts and represent the Bank in reconciliation related engagements with
business partners.
Identify, document and justify instances of
irrecoverable amounts on Bank accounts and make appropriate recommendations in
line with the Policy standards of the Bank.
Regularly monitor the Bank’s suspense accounts
and scrutinize movements on them.
Customer and Business Partner Relationship Management:
Manage stakeholders and maintain key internal
and external relationships to facilitate the strategic and operational success
of the reconciliations function.
Provide critical input for Service Level
Agreements, and monitor and control reconciliation processes to achieve service
targets and contribute to the Customer Value Proposition of the Bank
Develop and implement initiatives to improve
service and customer satisfaction ratings in the reconciliations space.
Resource Management and Operational Performance:
Provide input for reconciliations related
budgeting, and control related annual budgets to ensure cost performance.
Maximize through-put throughout the
Reconciliations area through the optimization of people, systems and processes.
Identify and define operational performance
metrics geared towards meeting country objectives by analysing the existing
gaps and implementing performance solutions.
Identify, assess the risks facing both systems
and business processes and coordinate with concerned stakeholders to implement
Work closely with business stakeholders in
ensuring that regulatory, group policy standards and minimum operating
procedures are observed to minimise the Bank’s exposure to risk.
Identify opportunities to improve reconciliation
processes and procedures to provide better service.
People Management:
Actively facilitate a performance and people
development culture through various engagements, mentorship and support for the
Reconciliation team.
Provide critical input in recruitments for
Reconciliation so as to build a competent reconciliation team to deliver the
reconciliation goals of the Bank.
Ensure that resources are skilled across the
different processes to enable cross product and cross function workload
balancing and execution.
Identify appropriate formal and occupational
(informal) training needs and courses (internal/external) to develop oneself.
Up-Skill oneself regarding new products and
procedures through attendance of workshops/presentations and reading of
internal and external communications
Qualifications, Skills and
The ideal candidate for the Stanbic Bank Manager,
Reconciliation career opportunity must hold a Bachelor’s degree in Finance or
Business from a recognized University
A minimum of five years’ experience managing
reconciliations in a complex operation, ideally within the financial service or
telecoms sectors.
Any finance related experience would be added
Broad and comprehensive knowledge and
understanding of the various systems used within the wider Processing,
Clearing, Business areas
Working knowledge of corporate banking and the
interface between frontline service, sales and support functions
Broad knowledge of banking transaction processes
relevant to products and services offered to customers
Practical knowledge of how to in-put, access and
utilize information to analyze forecast trends
Working knowledge of capacity management
principles and processes
Knowledge of cost management principles and
Knowledge of the applicable legislations
How to Apply:
All candidates who wish to join the one of Africa’s biggest Banking
Groups, Standard Bank in the aforementioned capacity are encouraged to Apply
Online by visiting Link below.
Deadline: 3rd
September, 2016
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