Fresher Project Assistant Central NGO Jobs – Marie Stopes International (MSI)

Job Title:       Project Assistant Central
Organisation: Marie Stopes International (MSI)
Duty Station: Kampala, Uganda
About US:
Stopes International (MSI) is a global organisation providing personalised
contraception and safe post-abortion care services to women and girls. Our
local teams of professionals are passionate about the work they do in
communities across 37 countries. The services we provide give a woman the power
to choose when she has children so that she is free pursue her plans and dreams
for herself and her family.
Job Summary: The Project Assistant’s primary role is to
coordinate coupon projects across all donor projects through the hotline
systems and ensure increased knowledge, and utilization of all coupons which
will lead to an increased number of clients accessing various services from
Marie Stopes Centres. This person is also expected to be able to provide
quality counselling and referrals through the hotline to improve attitudes and
behaviour towards Sexual Reproductive Health services in Uganda. A key
performance indicator will be the increased awareness and up-take of PAC and
Family Planning services by clients referred to centres through the
Key Duties and Responsibilities: 
In charge of monitoring
and coordinating coupon projects across all donors through the Hotline system
to ensure that the platforms are functioning well through;
  • Providing coupon performance reports on a
    weekly and monthly basis to the Communications manager.
  • Spearhead client follow up to ensure
    utilization of the E-coupon. This will include submitting a report on
    coupons issued and redeemed per counsellor each month
  • Sending feedback and correspondence with the
    coupon partners including Ideas 42.
  • Provide training to hotline counsellors and
    centre staff on platform functionality and on coupon management procedure
    to ensure that coupons are issued and closed.
  • Coordinating with MSU centre administration
    on coupon client management procedures
Provide quality
counselling and MSU product information through the Hotline by;
  • Provide telephone counseling, information and
    referral to callers on a day-to-day basis
  • Document records from all the calls received
    using the Hotline data capture tool
  • The incumbent will develop and continuously
    update the Hotline referral database.
  • Refer clients with complex problems to
    specialists or to other institutions
  • Actively participate in regular trainings and
    capacity building activities geared at equipping counselors with the
    latest telephone counseling techniques
  • Attend counselor’s daily debriefing and
    mentoring sessions
  • Maintain strict confidentiality with Client
Qualifications, Skills and Experience: 
  • The ideal candidate should preferably hold a bachelor’s
    degree in Counseling, Psychology or Nursing,
  • At least one year’s experience in providing
    counseling services in areas mentioned.
  • Telephone counselling experience. 
  • Knowledge of Hotline Data capture tools
  • High level of verbal communication skills,
  • Good documentation skills and problem solving
  • Good Internet and computer skills,
  • Active listening and Social perceptiveness,
  • Critical thinking and Complex problem
  • Oral expression and comprehension as well as
    speech recognition. 
Personal Attributes:
  • Initiative: Thinking ahead and taking action to
    make the most of opportunities by finding the optimum solution.
  • Innovative: Thinking creatively so that ideas
    generated create a positive outcome.
  • Effective Communication: Communicating through active
    listening and good questioning techniques, using appropriate body
    language, ensuring information is clear and concise.
  • Team Player: Working as part of a team by being
    supportive, flexible and showing respect for each other.
  • Responsive: 
    Being responsive to changing priorities and demands.
  • Working Efficiently: Planning, prioritising and
    organising work to ensure work is accurate and deadlines are met.
  • Sharing Information: Sharing information and knowledge
    whilst maintaining confidentiality.
  • Focus on Learning: Taking responsibility for keeping
    knowledge and skills updated and for seeking opportunities to develop
  • Commitment: Awareness and understanding of
    goals, vision and values and how your role impacts on this and going the
    extra mile to meet role requirements
  • Driven: Drive and determination to deliver results.
  • Accountable: Taking responsibility for
    appropriate decisions that you make, and the actions and behaviour you
  • Embracing Change: Openness to embracing change within
    the organisation and being able to adjust plans/activities accordingly
  • Motivated: Motivation towards achieving quality
    results to maximise potential
Project Assistant is required to demonstrate MSU’s core values of:
  • Accountability of all staff to each other and
    our clients and stakeholders
  • Equality of opportunity and access
  • Value for money in the management of our
How to Apply:
suitably qualified and interested candidates are encouraged to apply online at
the link below.
Click Here -> Select Project Assistant Central
Deadline: 5th August 2016
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