Fresher Debt Collector Job Careers – IMK Business Consultants (IMK)

Job
Title:     Debt Collector
Organization: IMK Business Consultants (IMK)
Duty
Station:
Kampala, Uganda
About
US:
IMK Business Consultants
(IMK) is a Business management consulting firm offering practical and feasible
business solutions. IMK operates regionally in four East African countries
namely; Uganda, South Sudan, Kenya and Rwanda; with other occasional
consultancies made world over to our clients in Europe and other parts of the
world. Our mission is to be a world leader in matching demand for and supply of
Talent, HR and Business development services by ensuring quality work to our
clients and having experienced competent professionals with the best practical
tailor made solutions/training skills to our important asset-THE CLIENT.
Key
Duties and Responsibilities: 
  • The
    Debt Collector will consistently, efficiently, and lawfully contact
    consumers and collect on and manage a route of deficiency balance
    accounts. 
  • Professionally
    and respectfully persuade consumers to pay in an effort to set up payment
    arrangements and settlements on deficiency balance accounts while aiding
    in resolving negative credit history reporting for our consumers. 
  • Ensure
    the information we depend on to contact and collect from these consumers
    is accurately maintained. 
  • Support
    additional consumer service requests. 
  • The
    incumbent will persuade customers to resolve their accounts within the
    payment and settlement criteria for Internal Collections. Update Contact
    Information. While speaking with consumers you will work to identify
    additional contact information. 
  • The
    jobholder will need to remain compliant with our policies, processes and
    legal guidelines. 
  • The
    incumbent will need to be open to ongoing feedback aimed at improving
    performance. 
Qualifications,
Skills and Experience: 
  • The
    applicant must hold a High school diploma. 
  • Prior
    exposure and experience in any position where you had to demonstrate
    excellent persuasive and negotiation skills. 
  • Previous
    customer service and/or collection experience.  
  • Previous
    experience in automotive industry preferred. 
  • Maintain
    a positive attitude by focusing on solutions and promoting a collaborative
    and enjoyable environment. 
  • Value
    teamwork, share successes, appreciates others and communicates in a way
    that promotes trust. 
  • Make
    timely well considered decisions, create innovative solutions and
    continuously learn. 
  • Communicate
    clearly and objectively; do not be afraid of difficult conversations.
    Raise concerns through the proper channels. 
  • Be
    honest, sincere and consistent. Work hard and pursue our goals together
    relentlessly. 
  • Flexibility: Should
    be flexible to travelling up country to follow up on the outstanding
    invoices. 
  • Listening: When
    speaking to a debtor, to help determining the situations properly.  
  • Negotiation:
    Working with debtors to start some sort of payment plan, or outright
    repayment of a debt requires good negotiation skills. 
  • Speaking: Debt
    collectors s
    pend most
    of their time on the phone talking with debtors. Being a good speaker is
    useful. 
  • Persistence in following up as some debtors
    do not want to be found, or may not be responsive when called by a debt
    collector.   
How
to Apply:
All suitably qualified and
interested candidates are encouraged to send their personal suitability statement,
copies of academic transcripts/certificates and a detailed CV to: The
Recruitment Manager, IMK Business Consultants, P.O. Box 35090 Kampala, Uganda
or via email to info@imkconsultants.com and copy:
nabagerekamatilda@hygieneconsultants.net Please specify the position title as
subject of the E-mail.
NB:
Only shortlisted applicants will be contacted. Applications received after the
closing date will only be considered for future related jobs openings.

Deadline: 29th August, 2016

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