The Ugandan Jobline

• Lead discussions with Relationship Managers
  to identify Bank risk, Business risk and critical issues for specific
  customers. Lead proactive formulation and implementation of strategies to
  improve Business and Bank risk.
• Actively manage customers, through customer
  visiting, to ensure business and banking risk issues are addressed in a
  timely manner
• Obtain customers’ commitment to implement
  appropriate strategies and actions to improve business and Bank risk
• Keenly monitor customers’ progress by
  appraising results revealed by their reporting packages, reviewing /
  quantifying business and Bank risk.
• Analyse / appraise lending propositions,
  customers’ plans / strategies and budgets & cash flow – sensitivity
  analysis.
• Sanction, via International Credit Advisor,
  new lending propositions, and strategies and actions to improve risk in
  the BBS portfolio. Assist Relationship teams by the creation and updating
  of ICA where appropriate.
• Liaise with group companies to ensure
  coherent management of customers, where there are mutual relationships
• Serve as a reference point for Mid-Corporate
  relationship and credit teams for discussions on specific cases or where more
  general input from a BBS “specialist” is required.
• Develop network of contacts internally and
  also with local external professionals in order to maximise effectiveness
  in assisting customers.
• Promote the BBS team to internal audiences
  (including relationship and credit teams and group companies) and
  professionals.
• Where appropriate, manage the use of
  professionals including accountants, turnaround managers, solicitors and
  property professionals, obtaining customer’s agreement to their use,
  preparing instructions and reviewing results.
• Transfer account responsibility out of team
  when appropriate, including possibly to a Corporate Recovery Team
• Ensure data integrity is maintained, and
  raise provision if required

• Lead detailed negotiations with customers,
  sometimes in conjunction with Relationship Managers, regarding the
  agreement to, and implementation of strategy e.g. new lending
  propositions, terms and conditions of continuing Bank support etc.
• Identify sales opportunities, progressing
  these in partnership with Relationship Managers and Group companies where
  appropriate
• Build and manage relationships with customers
  in a manner which, through professional communication of often
  uncomfortable messages, increases customer satisfaction and enhances the
  Barclays Brand.
• Ensure appropriate pricing is achieved
• Champion Records Management, Data Privacy and
  LAM Procedures and Process.

• The ideal candidate for the Barclays Business
  Support Manager job opportunity should preferably hold a university Degree
  in Statistics, Economics or it’s equivalent
• Previous experience of relationship
  management of corporate customers
• Broad knowledge and understanding of the role
  of Business Support and Corporate Recoveries in Africa
• Previous experience of credit risk analysis
  and/or sanctioning
• Experience of working under pressure and with
  very little supervision
• Previous experience of both corporate
  relationship management and credit risk analysis
• Experience of dealing with senior management
  of corporate entities
• Strong negotiation skills
• Intellectual and analytical skills of a high
  order.  He/she is likely to be a
  graduate and / or have a professional qualification. 
• The strength of character, credibility and
  personal presence and the communication skills to operate confidently and
  effectively at senior levels both internally and externally.
• The flexibility to appreciate the commercial
  objectives of the business, coupled with an ability to challenge,
  independently and constructively, senior management, peers or other staff
  where appropriate, to insist upon adherence to the highest standards of
  business practice and to the requirements of relevant authorities.  Tact and sensitivity as well as strength
  and authority are important.
• Ability to use initiative and work with
  minimum supervision but ensuring, at the same time, that the line reports
  are kept fully informed at all times.
• Ability to consider issues from a range of
  angles and propose creative solutions that assist the business in
  achieving its goals in a safe, compliant and controlled manner.
• Ability to communicate effectively, orally
  and in writing, with senior internal and external audiences – to educate,
  persuade, negotiate, gain decisions, enforce.
• Ability to influence senior management.
• Ability to make a real contribution in a
  rapidly changing environment and thrive on change and the need to learn
  rapidly.
• The individual must be a self-starter and be
  able to diagnose and solve problems. 
  The role will require working under very minimal supervision and
  the use of a great deal of initiative. 
  The role requires the individual to be able to link data and trends
  and provide formulate realistic, achievable turnaround strategies.

Related Jobs