Job Title: Lodge General Manager
Organization: Frank Management Consult Ltd
Duty Station: Kampala, Uganda
About US:
Frank
Management Consult Ltd is one of the country’s premier Recruitment &
Training consulting firm, based in Nairobi. FMC has proven itself for more than
15 years. Specifically, FMC has competitive expertise in Recruitment,
Headhunting, In-House Training, Background Check, Career Development Advisory,
CV writing services & General HR Consultancy. They would like to recruit
for their valuable client, a leading group of Lodges.
Management Consult Ltd is one of the country’s premier Recruitment &
Training consulting firm, based in Nairobi. FMC has proven itself for more than
15 years. Specifically, FMC has competitive expertise in Recruitment,
Headhunting, In-House Training, Background Check, Career Development Advisory,
CV writing services & General HR Consultancy. They would like to recruit
for their valuable client, a leading group of Lodges.
Job Summary: The Lodge General Manager is responsible for maintaining
the smooth operation of a remote Lodge Locations.
the smooth operation of a remote Lodge Locations.
Key Duties and Responsibilities:
- Be readily approachable and available to all
guests while extending professionalism and courtesy at all times - Be involved in community and/or government
affairs. - Communicate all goals and results with
associates. - Recognize good team performance on a
continuous basis through reward and recognition programs. - Ensure orientations and training for new team
members are thorough and completed in a timely fashion. - Achieve budgeted revenue and profit goals,
balancing cost with guest satisfaction. - Maximize revenue through the Yield Management
and inventory control systems. - Assist in developing annual budget and
capital expenditure plans. - Develop and communicate selling strategies
utilizing forecasting tools and with the Director of Sales. - Communicate competitive market conditions to
team supervisors and Regional Management. - Review inventory controls and selling
strategies daily. - Continually solicit new business for the hotel.
- Assist the Director of Sales and team with
preparing the annual revenue budget and annual marketing plan. - Maintain rapport with competitor lodges/
luxury resorts, lead sources, clients, and the local community. - Review month/period end reports.
- Ensure a safe working environment in
compliance with OSHA standards. - Audit to ensure guest rooms, public spaces,
grounds, work and kitchen areas meet sanitation and cleanliness standards. - Interview and select potential new hires
utilizing job descriptions and other tools available. - Use constructive coaching and counseling when
addressing associates concerns. - Be proactive and make sure that all of the
information, tools, equipment, and supplies needed for job are available - Understand different guest expectations and
adjust to exceed these expectations. - Take responsibility for following through and
ensuring that all requests are met with a solution or an answer that
exceeds expectations
Qualifications, Skills and Experience:
- The applicant should hold a Bachelor’s Degree in Hospitality Management or related field
- At least seven years’ lodge hosting
experience in remote locations with three years in a managerial position - Well-traveled and familiar with different
cultures, taste and preferences - Must be very knowledgeable with various foreign cuisines
How to Apply:
All
candidates are strongly encouraged to send their applications and updated CVs
to:
candidates are strongly encouraged to send their applications and updated CVs
to:
Talent
Consultant,
Consultant,
Frank
Management Consult Ltd,
Management Consult Ltd,
Email to: [email protected] and copy
[email protected]
[email protected]
Deadline: 19th July 2016
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