The Ugandan Jobline

• Strategic Planning & Management –
  direct the planning, drafting and implementation of departmental strategic
  and business plans and budgets including (i) setting strategic and
  financial objectives, (ii) prudently managing all EFC resources within
  budget parameters and according to policies and statutory requirements,
  and (iii) product and service design, testing, marketing, promotion,
  delivery and quality;
• Risk Management – direct and support the development
  and implementation of a risk management framework (i.e. credit, liquidity,
  interest rates, foreign exchange, transaction, fraud, business continuity,
  compliance, legal, governance, reputation, and external business risks)
  ensuring key credit risk related performance indicators are effectively
  managed within the prescribed limits;
• Human Resources Management – provide strong leadership and
  effective management of EFC human resources according to authorized
  personnel policies and procedures that fully conform to statutory
  requirements;
• Community, Public & Stakeholder Relations –
  ensure the EFC vision, mission and values together with its products and
  services are consistently presented in a strong and positive image to all
  relevant stakeholders and support funding/fundraising planning and
  implementation, including identifying resource requirements, researching
  funding sources, establishing strategies to approach funders and
  submitting proposals.
• Other Duties:
• Cultivate EFC values throughout the
  organization;
• Instill a human capital development
  and “coaching” culture within EFC to promote institutional and
  operational effectiveness;
• Ensure effective Human Resource
  Management (HRM) functions within the department and in collaboration
  with HR including training, development, employee relations, performance
  evaluation and recruitment;
• Manage the departmental business
  planning process including implementing and managing the business plans
  and the annual budget;
• Oversee strategic and tactical
  management of all EFC lending operations ensuring that sales targets are
  met and all credit related activities are well undertaken;
• Lead credit management efforts, as
  well as strategic and operational approaches to developing and delivering
  exceptional and innovative products and services;
• Work closely and cross-functionally
  to define, develop, implement, and support cost-effective and integrated
  lending technology solutions;
• Ensure, in collaboration with Risk
  & Compliance, compliance with all laws and regulations applicable to
  EFC’s lending operations and reporting requirements;
• Oversee and assess credit policies,
  procedures and internal controls with the objective to recommend
  development and implementation of optimized internal processes and
  resources to meet growth demands while maintaining high levels of
  customer satisfaction and service;
• Oversee the monitoring, analysis and
  reporting of credit performance indicators, ratios and results together
  with corrective action as necessary;
• Develop and oversee, in
  collaboration with other Executive and Senior Managers, implementation of
  effective business development strategies including identification of
  geographic growth opportunities and priorities;
• Communicate and drive EFC branding both
  internally and externally;
• Implement strategies and operational
  plans to ensure EFC loan portfolio growth and profitability;
• Meet regularly with Department Heads
  to keep informed and to offer support and direction as required;
• Support the EFC’s annual independent
  audit and periodic internal audits;
• Lead and/or support initiatives that
  will raise additional capital as required for expansion;
• Lead and manage the overall credit
  portfolio administration and business operations;
• Lead and coach the team and ensure
  transfer of knowledge and competences.
• Perform any other duties and
  responsibilities as assigned by the CEO.

• The ideal candidate for the Chief Credit Officer
  (CCO) job placement should preferably hold a  Master’s in Business related studies
  desirable but a Bachelors may be considered combined with relevant
  experience;
• At least eight years of progressive
  experience in credit related positions of which three years should be of
  relevant senior management/executive experience in a financial institution
  focusing on credit operations (microfinance and MSE lending is desirable);
• The Chief Credit Officer (CCO) should have good
  practical knowledge of and experience in the financial services sector
  with particular emphasis on lending operations. The incumbent must have
  the foresight to see how the intricate day-to-day activities link with and
  support the achievement of the vision and mission of the EFC.
• Demonstrated ability to manage multiple
  priorities and deadlines;
• Excellent oral and written communication
  skills in English;
• Excellent problem solving skills and capacity
  for adaptability and work under pressure;
• Ability to manage a team of broad range of
  experience, competencies and technical skills
• Effective leadership, conflict management and
  negotiation skills.

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