The Ugandan Jobline

• Inform N-1 of the company strategy/
  evolutions and communicate on required alignments.
• Set goals in terms of quality &
  delivery of service.
• Regularly assess the performance of N-1.
• Develop & maintain the competencies
  of the team.
• Ensure a smooth transfer of roles when there
  is change of N-1.
• Ensure induction program for newcomers is
  done appropriately.
• Manage leave for entire team by ensuring
  respect for the leave roaster.
• In conjunction with HR, manage recruitments
  (after validation by the Operations Manager) and interview/select
  potential staff.
• Manage the operational relationship with the
  client
• Receive the instructions from the clients
  (internal or external) on cargo delivery or collection
• In case of new business (new or existing
  client), a new quotation will be issued by Sales department in accordance
  with Operations Manager / DILS.
• Inform the client (internal or external) of
  delivery/collection status.
• Request additional instructions if
  information provided unclear.
• Alert the client in case of operational issue
  (potential or real).
• Provide support to credit control in case of cash
  collection issues arising.
• Manage the deliveries and container
  collection.
• Based on received cargo delivery/ collection
  requests, prepare/validate the operations planning and inform COMs and
  FOPs.
• Track the fleet (GPS system) and ensure
  optimization of the mobilized means
• Organize and control the documentation
  transmission: delivery proof (POD, RCN) to COM units and interchange to
  Colog Manager.

• Organize the quality of service monitoring
  and ensure a proper follow-up (KPI: number of trips, number of containers
  delivered in time, number of trips/available truck…)
• Work closely with QHSE for audit recommended
  actions implementation

• Analyse and focus on staff costs: casuals,
  extra-work, driver’s allowances, perdiems, visa costs…
• Monitor and challenge Workshop costs: gasoil,
  tyres…
• Implement any option that would allow
  decreasing costs (training for driver, road selection…)
• Minimize downtime by negotiating strict
  servicing time limits and priority repair schedules with the workshop to
  ensure that trucks are available for the maximum period to earn revenue
  and maintain customer delivery schedules.

• Report any operational issues (including
  cargo) to COMs/ FOPs in charge.
• Request instructions in case of arbitrations
  to be rendered between cargo deliveries
• Alert N+1 in case of significant operational
  issue (impact on quality of service, invoicing, sensitive client…)
• Inform N+1 and Sales department of all
  quotation non-compliant with COM goals (gross margin, turnover,
  feasibility…)
• Identify & work on the issues raised
  during the file processing whatever in the responsibility scope or not.

• Receive work orders from internal departments
  and generate the JMP accordingly.
• Be available to travel to accident scenes as
  and when they happen.
• To travel to do route surveys as and when
  required.
• To have and manage a relationship with
  government agencies i.e. Traffic Police – for all traffic related cases,
  UNRA for all weighbridge issues and Face Technology – for drivers driving
  licences. 

• The applicant should hold a minimum of ten years’
  experience in transport
• Five years’ experience as a manager
• Computer literacy i.e. working knowledge of
  Microsoft Office and email
• Excellent communication skills
• Business software functions (Gespar) &
  reports
• Financial reports:  Detailed costs of the Transport business
  unit (monthly)
• Standard Operating Procedures
• HR support tools and documents

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