ICT Assistant Officer World Bank NUSAF3 Project Jobs – Office of the Prime Minister (OPM)

Job Title:      ICT Assistant Officer
Organisation: Office of the Prime Minister (OPM)
Project Name: World Bank Third Northern Uganda Social Action
Fund (NUSAF3) Project
Duty Station: Kampala, Uganda
Reports to: ICT Officer / NUSAF3
About US:
The
Government of Uganda has received a credit from the International Development
Association/ World Bank towards the cost of the Third Northern Uganda Social
Action Fund (NUSAF3) Project. The development objective of NUSAF3 is to provide
effective income support to and build the resilience of poor and vulnerable
households in Northern Uganda.
Job Summary: The ICT Assistant Officer will offer support in the
provision of efficient and effective ICT Support Services to project staff.
Key Duties and Responsibilities: 
  • Ensure timely support to Project users both
    at OPM/NUSAF3 and the districts at all times on ICT related issues.
  • Troubleshoot ICT users’ problems relating to
    internet connectivity, LAN connectivity, email access, computer hardware
    and software.
  • Ensure regular backup for project data (both
    onsite and off-site).
  • In charge of the installation of software and
    related upgrades
  • Users are aided in backing up and restoration
    of data, as well as in virus detection, removal and prevention.
  • Ensure that systems and network logs,
    traffic, usage and performance at all times.
  • Ensure security measures are established to
    secure project systems and data from unauthorized access.
  • An up-to-date inventory of ICT software and
    hardware maintained at all times.
  • Ensure that the NUSAF3 webpage is regularly
    updated in conjunction with Development communications unit and a report
    on such updates maintained.
  • Ensure that Project staffs are trained on ICT
    and emerging technologies. Have a training program and updated record of
    training.
  • Provision of ICT support to project users
    both at OPM/NUSAF3 and at the districts.
  • Troubleshoot ICT users’ problems relating to
    internet connectivity, LAN connectivity, email access, computer hardware
    and software.
  • Maintenance of regular backup for project data
    (both onsite and off-site).
  • In charge of the installation of software and
    related upgrades
  • Support users in backing up and restoration
    of data, as well as in virus detection, removal and prevention.
  • Responsible for monitoring of systems and
    network logs, traffic, usage and performance all time.
  • Employ security measures to secure project
    systems and data from unauthorized access.
  • Maintenance of an up-to-date inventory of ICT
    software and hardware.
  • Support the regular update of the NUSAF3
    webpage in conjunction with Development communications unit.
  • Assist in training of project staff on ICT
    and emerging technologies.
  • Perform any other assignment related to the
    above
Key Result Areas: 
  • Support implementation, roll out and use of
    ICT systems for users both at the district and TST
  • Provide technical support & Trouble
    shooting services for commonly occurring technical problems (both hardware
    and software based).
  • Ensures effective functioning of the project
    hardware and software packages
  • Supports networks administration for the
    office WiFi and LAN
  • Support regular back up of project data.
  • Ensure up to date ICT inventory list.
Qualifications, Skills and Experience: 
  • The ideal candidate for the World Bank NUSAF3
    ICT Assistant Officer job opportunity should hold a Bachelor of Science
    degree in Computer Science, Information technology or its equivalent from
    a Recognized University
  • The applicant should be certified in any of
    the following CCNA, MCSE.
  • Broad working knowledge of windows-based
    applications, web designing, Relational Databases and programing skills in
    sql and/or oracle
  • A minimum of three years’ experience in any
    of Network administration, systems administration, and/or database
    administration.
  • Working knowledge of ICT systems analysis,
    design and implementation.
  • Broad knowledge of implementation of network
    and systems security.
  • Proven ability to update websites using any
    of html, java scripts or any other language.
  • Self-driven, initiative-taking, highly
    dynamic & able to work long hours unsupervised.
  • Proven ability to identify problems and
    propose solutions.
  • Demonstrate knowledge of current and emerging
    ICT technologies.
  • Demonstrated ability to identify new and
    better ICT approaches to work processes and incorporates same.
  • Demonstrate logical and analytical approach
    to problems solving.
  • Good team player with high level of integrity
    and confidentiality.
     
How to Apply: 
All
suitably qualified and interested candidates should send cover letters and
updated CVs via email only to hr@opm.go.ug
Note:
  • Please indicate the Post Title in the Subject
    line when applying
  • Submitted copies should strictly be in PDF
    and all in one document
  • Relevant academic documents will be required
    at the interview stage.
  • Only E-mail applications will be accepted
  • Only shortlisted candidates will be contacted
Deadline: Friday, 1st July 2016 by 5:00PM

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