The Ugandan Jobline

• Responsible for enforcing the general
  maintenance of hygiene standards in the entire cafeteria.
• Responsible for enforcing the health and
  safety standards by carrying out regular checks to ensure these are being
  adhered to.
• Responsible for overall customer care
  experience in the cafeteria which also include regular training for staff
  to maintain high level of service.
• Ensure the food and beverages produced in the
  cafeteria is of a high standard and service is as per the best practices.
• Ensure that there is sufficient quantity of
  foods and beverages to enable the cafeteria to sell at all times as per
  the customer flow.
• Ensure all equipment in the cafeteria is kept
  in proper working order and make plans to replace those that are beyond
  repair as per the budget estimates.
• Responsible for the staff welfare which would
  include schedule management, leave planning, recruitment and disciplinary.
  This is to be done in conjunction with the supervisors that directly
  oversee these areas.
• Ensure that all provisions of the cafeteria
  manual are strictly enforced keeping in mind the standard operating
  procedure for each unit.
• Ensure the cafeteria is running as per best
  practices of running a business keeping in mind the financial and service
  indicators to ensure all systems are in good health.
• Ensure the requisition and financial
  management is properly planned in conjunction with the accounts and stores
  clerk.
• Ensure that stores are secure and managed in
  accordance with the manual
• Ensure all statutory requirements for the
  cafeteria are in place and always renewed and updated in accordance with
  the requirements of the governing bodies.
• Prepare and submit a monthly report covering
  both financials and operations to be shared with the Support Service Manager.
• Ensure the weekly financial and operations
  update meeting is held with the Support Services Manager, Chief Operating
  Officer and Chief Executive Officer.
• Provide the overall guidance for the staff
  within the cafeteria in best practices of delivering a fluent service.
• Ensure regular meetings are held with staff
  to discuss the operations of the cafeteria
• Put measures in place to increase in the
  revenue generation of the cafeteria.
• Perform any other duties as maybe deemed by
  the supervisor.

• The applicant should hold a diploma in Hotel
  Management
• One to three years’ experience in F&B
  department in a Management position.
• He/She must therefore have a good working
  knowledge of meal preparation for both local and foreign dishes and food
  safety and nutrition
• Broad knowledge of food and beverage products
• Proven skills in Public Relations.
• Cordially attend timely to customer
  complaints
• Ability to promptly and efficiently deliver service
  of all meals, snacks, and beverages to the required standards.
• Ability to conduct in-house training of staff
  under your supervision.
• Good team work and team building skills
• Good customer care skills
• Computer literacy skills are mandatory
• Ability to meet deadlines

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