Job Title: Reservations Manager
Organisation: Redroad Tours
Duty Station: Kampala, Uganda
About US:
Redroad
Tours is a receptive tour operator that provides package safari tours and
inbound transportation to foreign travellers visiting East Africa. We also
provide and administer study abroad programs for high school and university
students from international institutions.
Tours is a receptive tour operator that provides package safari tours and
inbound transportation to foreign travellers visiting East Africa. We also
provide and administer study abroad programs for high school and university
students from international institutions.
Key Duties and Responsibilities:
- The Reservations Manager will be tasked with
dealing with customer enquiries and communicating with clients with the
aim of meeting their expectations. - Researches and books flights, ground
transportation, hotel, excursions and provides travelers with directions
and destination information - In charge of planning and costing complicated
travel itineraries - Providing general and specific advice on
destinations, resorts, airline companies and a wide range of travel
products - Work closely with suppliers such as ground
transport operators to make suitable arrangements - Building, strengthening and maintaining
relationships with Industry partners - Creating and maintaining relevant records
- Financial management of accounts and cash
flow. Invoicing of clients and controlling expenditure - Performing general administrative tasks
- Dealing with and documenting complaints in an
efficient and diplomatic manner - Supervising and evaluating performance of
staff - Formulating and implementing organizational
policies and procedures - Planning and supporting sales and marketing
activities
Qualifications, Skills and Experience:
- The applicant for the Reservations Manager career
opportunity should hold a bachelor’s degree in Business Administration,
Commerce, Travel and Tourism Management or any other related field. - Working knowledge and experience in the tour
and travel industry - Working knowledge and experience in
operations and business management - Knowledge and experience in financial &
accounting practices - Knowledge and experience in sales and
marketing concepts is an added advantage - Knowledge and experience in Air Ticketing and
GDS knowledge is an added advantage - Display initiative and ownership and
capability of making sound judgments - Demonstrate proactive and can-do solution
driven approaches - Strong planning and organizational skills
- Innovation and energy with the desire to
drive others - Excellent command of both written and spoken
English - Passionate interest in geography, strong
domestic and international travel knowledge - Excellent interpersonal and communication
skills - Skills to persuade customers and influence
their decisions, both for their own benefit and that of the agency - Ability to multitask
- Proficient IT skills
How to Apply:
All
suitably qualified and interested candidates should send their applications and
curriculum vitae to: [email protected].
suitably qualified and interested candidates should send their applications and
curriculum vitae to: [email protected].
Deadline: 12th June 2016
For
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more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline