Job Title: Client Relations Executive
Organisation: Zoe Recruitment
Duty Station: Kampala,
Uganda
Uganda
About US:
Zoe
Recruitment is an HR consultancy company that exists to contribute to the
transformation of productivity and work ethic, by linking talent to business/organizations,
and placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client, one of the leading Events Management companies
in Uganda.
Recruitment is an HR consultancy company that exists to contribute to the
transformation of productivity and work ethic, by linking talent to business/organizations,
and placing people right. At Zoe we believe this then forms the foundation for
sustainable business and on a larger scale, economic growth. Zoe would like to
recruit for a valuable client, one of the leading Events Management companies
in Uganda.
Job Summary: The Client Relations Executive will ensure
business retention and profitable growth through full delivery of high quality
customer experience and creation of customer loyalty. The jobholder is directly
responsible for ensuring the highest degree of service delivery and developing
strategies to help deliver the world’s best customer experience to clients
while achieving the overall company objectives.
business retention and profitable growth through full delivery of high quality
customer experience and creation of customer loyalty. The jobholder is directly
responsible for ensuring the highest degree of service delivery and developing
strategies to help deliver the world’s best customer experience to clients
while achieving the overall company objectives.
Key Duties and Responsibilities:
- In charge of the development, production and
delivery of projects from proposal right up to delivery. - Responsible for delivering events on time,
within budget, that meet (and hopefully exceed) expectations. - In charge of setting, communicating and
maintaining timelines and priorities on every project - Communicating, maintaining and developing
client relationships - Building and managing supplier relationships
- Managing operational and administrative
functions to ensure specific projects are delivered efficiently - Providing leadership, motivation, direction
and support to your team - Travelling to onsite inspections and project
managing events - Being responsible for all project budgets
from start to finish. - Ensuring excellent customer service and
quality delivery
Qualifications, Skills and Experience:
- The applicant should hold a Bachelor’s Degree
from Recognized University - Any relevant post graduate professional
Qualification. - At least five years of relevant experience in
the management of customer service in a customer oriented organization.
Insurance experience is an added advantage. - Keen attention to details
- Excellent spoken and written communication
skills - Demonstrated ability to lead a Team
Environment. - Strong Skills with Microsoft Office Packages.
- Ability to interact at all levels
How to Apply:
All
suitably qualified and interested candidates are encouraged to apply online
through Zoe’s e-recruitment portal at the link below together with:
suitably qualified and interested candidates are encouraged to apply online
through Zoe’s e-recruitment portal at the link below together with:
- Attached copies of all academic
qualifications (transcripts and certificates); - Detailed CVs and daytime mobile telephone numbers;
- Three work references and or/academic
references;
Deadline: 14th June 2016
For
more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline