Job Title: Business Development Manager
Organisation: Aramex
Duty Station: Kampala, Uganda
Reports to: Country Manager
About Aramex:
Aramex
is a leading global provider of comprehensive logistics and transportation
solutions. Established in 1982 as an express operator, the company rapidly
evolved into a global brand recognized for its customized services and
innovative multi-product offering. In January 1997, Aramex became the first
Arab-based international company to trade its shares on the NASDAQ stock
exchange. After five years of successful trading, Aramex returned to private
ownership in February 2002 and continued to expand and excel as a privately
owned company, establishing global alliances and gaining stronger brand
recognition. In June 2005 Aramex went public on the Dubai Financial Market
(DFM) as Arab International Logistics (Aramex) with its shares traded under
ARMX. Today, Aramex employs more than 13,900 people in over 354 locations
across 60 countries, and has a strong alliance network providing worldwide
presence.
is a leading global provider of comprehensive logistics and transportation
solutions. Established in 1982 as an express operator, the company rapidly
evolved into a global brand recognized for its customized services and
innovative multi-product offering. In January 1997, Aramex became the first
Arab-based international company to trade its shares on the NASDAQ stock
exchange. After five years of successful trading, Aramex returned to private
ownership in February 2002 and continued to expand and excel as a privately
owned company, establishing global alliances and gaining stronger brand
recognition. In June 2005 Aramex went public on the Dubai Financial Market
(DFM) as Arab International Logistics (Aramex) with its shares traded under
ARMX. Today, Aramex employs more than 13,900 people in over 354 locations
across 60 countries, and has a strong alliance network providing worldwide
presence.
Job Summary: The Business Development Manager will be tasked
with increasing sales from business solutions segment, continuously seek new
opportunities and grow customer revenue. Support Area Sales and telesales team
through development and coaching.
with increasing sales from business solutions segment, continuously seek new
opportunities and grow customer revenue. Support Area Sales and telesales team
through development and coaching.
Key Duties and Responsibilities:
1. Strategy:
- Formulate a sales strategy for Business
solutions customers and work closely with team leaders to achieve strategy
objectives. - Keenly monitor and report current trends,
competition, share and developments to country manager and other stake
holders - Ensure customer channel migration in
accordance with channel strategy, and seek for opportunities for migration
of customers to higher segments - Provide recommendations on enhancing
incentives schemes for the staff
2. Team Management:
- Set performance targets for telesales and
area sales - Actively participate in and support / coach
sales activities of team - Regularly monitor overall sales performance
(Sales performance, visitations, potential / prospects) and KPI - Organize regular team meetings
3. Financial Performance:
Accountability for delivering sales
targets
Accountability for delivering sales
targets
4. Planning:
- Effectively plan and allocate needed
resources to achieve segment objective - Drive customers to use cost effective service
channels and increase use of automation
5. Interaction with
Customers:
Customers:
- Develop strong relations with decision makers
on Customer side - Regularly visit selected customers;
especially those that have potential and may migrate into higher segments - Bring leads to be qualified and generate more
business
Key Performance Indicators:
- GP Target
- Number of customers upgraded to higher
customer tier - Customer acquisition cost
- Share of wallet
Qualifications, Skills and Experience:
- The applicant should hold a Bachelor’s Degree
in a related field - Computer proficiency: MS Office Application
(Word, Excel, Power Point and Outlook) - Knowledge of sales in Express, Domestic and
Freight - Familiarity with specific business solutions
customers - Strong sales capabilities
- Skilled in managing change in the workplace
- Segment based structure in Aramex and segment
management - Customer focus (Centricity in Aramex)
- Communication and interpersonal
- Planning / organizing + Time Management
- Multicultural Sensitivity
- Good presentation skills
- Excellent negotiation Skills
- Coaching and development
- Team Building
- Good Leadership skills
- Good problem solving and decision making
- Finance for no financials
- Creative thinking and innovation
- Strategic and consultative selling
- Market data analysis research skills
- English proficiency
Personal Competencies:
Conceptual Thinking &
Innovation:
Innovation:
·
Make complex ideas or solutions clear, simple, and
/ or understandable
Make complex ideas or solutions clear, simple, and
/ or understandable
·
Assembles ideas, issues and observations into a
clear and useful explanation
Assembles ideas, issues and observations into a
clear and useful explanation
·
Restates existing observations or knowledge in a
simpler fashion
Restates existing observations or knowledge in a
simpler fashion
Achievement Drive:
- Challenging’’ means it is a definite stretch,
but not unrealistic or impossible - Refers to specific measures of baseline
performance compared with better performance at a later point in time - Setting out to achieve a unique standard
Developing Others:
·
Gives specific positive or mixed feedback for
development purpose
Gives specific positive or mixed feedback for
development purpose
·
Gives negative feedback in behavior rather than
personal terms
Gives negative feedback in behavior rather than
personal terms
·
Reassures and / or expresses positive expectations
for future performance when giving
Reassures and / or expresses positive expectations
for future performance when giving
·
Gives individualized suggestions for improvement
Gives individualized suggestions for improvement
Organizational
Commitment:
Commitment:
- Acts to support the organization’s mission
and goals - Makes choices and sets priorities to meet the
organization’s needs and fit with the organizational mission - Cooperates with others to achieve objectives
in the larger organization
Customer Service
Orientation: Knows the
customer’s business and / or seeks information about the real underlying needs
of the customer, beyond those expressed initially
Orientation: Knows the
customer’s business and / or seeks information about the real underlying needs
of the customer, beyond those expressed initially
Integrity:
- Publicly admits having made a mistake
- Speaks out when it may hurt a trusted
relationship
Relationship Building:
- Builds or maintains rapport with
friends or acquaintances - Pursues friendly relationships with
associates, customers, or others at clubs, restaurants, sports events etc.
Leadership:
- Protects the group and its reputation
vi-a-vis the large organization or the community at large - Obtain needed personnel, resources,
information for the group - Provided or secures needed support
and development for both the individuals and the leadership team as a
group
Teamwork:
- Acts to promote good working
relationship regardless of personal likes or dislikes - Builds good morale or cooperates
within the team, including creating symbols of group identity or other
actions to build cohesiveness - Encourage or facilitates a beneficial
resolution to conflict
Flexibility: Alters
normal procedures to fit a specific situation to get a job done and or meet
company goals
normal procedures to fit a specific situation to get a job done and or meet
company goals
Initiative:
- Acts to promote good working
relationship regardless of personal likes or dislikes - Builds good morale or cooperation
within the team, including creating symbols of group identity or other
actions to build cohesiveness - Encourages or facilitates a
beneficial resolution to conflict
How to Apply:
All
suitably qualified and interested candidates are encouraged to send their
applications and updated CVs to:
suitably qualified and interested candidates are encouraged to send their
applications and updated CVs to:
Human
Resource & Training Manager,
Resource & Training Manager,
Aramex
Uganda Limited
Uganda Limited
Email to: [email protected]
Deadline: 24th June 2016 by 5:00pm
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