The Ugandan Jobline

• Ensuring an in-depth understanding of all
  customers in his/her portfolio, using the Customer Value Analysis Tool
  (CVCA), in order to effectively meet the needs of the customers.
• Execution of the Commercial Banking Customer
  Value Proposition (CVP), Industry Value Propositions (IVPs), initiatives
  and activities aimed at optimising both customer experience and
  profitability for the bank.
• Execution of an effective relationship
  management strategy in line with overall Commercial Banking strategy of
  leading with Transactional Banking.
• Ensuring that close personal attention is
  given to provide a full array of customised financial solutions and
  services tailored to meet the growth needs and potential of the portfolio
• Growing and retaining a portfolio of high
  value Commercial Banking relationships by performing a proactive and value
  adding portfolio management.
• Achievement of financial and non-financial
  targets for the portfolio.

• Ensure an in-depth understanding of all
  customer in the portfolio
• Execute the Commercial Banking Customer Value
  Proposition (CVP), Industry Value Propositions (IVPs) and other
  agreed  initiatives
• Responsible for relationship and portfolio
  management
• Grow and retain a portfolio of high value
  Commercial Banking relationships
• Achievement of the financial and
  non-financial targets for the portfolio.
• Lending support and risk management
• Ensure legislative compliance
• In charge of people management

• The ideal candidate for the Stanbic Bank Relationship
  Manager job vacancy should hold a relevant business-related tertiary
  qualification e.g. Degree
• Previous portfolio relationship management
  experience as a Business Manager and/or Relationship Manager managing a
  portfolio in the Business Banking or Corporate Banking environment
• At least six months previous working
  experience in Credit is preferable to gain practical exposure to lending
  principles and to establish credible relationships
• Proven ability to analyse customer needs by
  engaging with them, analysing their business objectives and their
  financial position
• Working knowledge and understanding of the
  process and thinking required to formulate objectives and priorities, and
  implement plans consistent with the long-term interests of the
  organisation in a global environment. The ability to identify and
  capitalise on opportunities and manage risks
• Proven ability to translate the
  organisation’s vision and long term goals into medium and short term
  deliverables
• Broad knowledge and understanding of costing,
  budgeting and finance concepts and the understanding and application of
  related processes and procedures
• An in-depth, experiential understanding of
  more advanced analyses and the way in which financial ratios, trends,
  business and value drivers interact.
• The ability to analyse business financial
  performance as well as competitor and external factors as it would apply
  to the Commercial Banking Segment in the organisation
• Knowledge and understanding of the features,
  benefits and pricing of the products and services on offer to Commercial
  Banking customers

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