The Ugandan Jobline

• By providing a central office-bound contact
  point for the customer
• Responsible for the actual preparation of
  credit applications and supporting loan documentation – Credit Origination
  Fulfilment
• By monitoring all loan facilities in the
  portfolio(on a joint responsibility basis with Credit Division) on a daily
  basis against set parameters/ conditions.
• By adding value to clients through the
  identification of cross-selling opportunities, Sales fulfilment support

• Customer Service Quality and Efficiency
• Credit Origination, Credit fulfilment and
  Portfolio management (Lending Support and Risk Management)
• In charge of interpreting business and
  financial information e.g. consolidated balance sheets, complex financial
  statements and management accounts with inter-company loans and borrowings
  and/or off shore holdings etc, to prepare and motivate non-scored credit
  applications in line with Credit requirements.
• Mining i.e. investigating and understanding customer
  portfolio data to identify opportunities for additional facilities
• In charge of interacting with clients to
  obtain and analyse financial material, i.e. Debtors lists, Management
  accounts, cash flow budgets, in terms of agreed covenants (Portfolio
  management)

• The ideal candidate for the Stanbic Bank Relationship
  Manager Assistant job vacancy should hold a relevant tertiary banking
  qualification or Commercial degree is preferable.
• Matric with higher grade mathematics or
  accountancy is a pre-requisite.
• Previous experience as a Business Assistant/
  Business Banker to gain exposure to lending principles and customer
  servicing And/OR Ideally previous experience in a back – office Account
  Support/Customer service support role to understand how to deal with the
  customer as well as to understand how to process customer queries and
  requests.
• Previous experience in Credit/Credit
  Direct/Retail Credit Collections as a Credit Analyst responsible for
  assessing Credit applications.
• A basic knowledge/ awareness of foreign
  exchange options, vehicle and asset finance and electronic banking options
  for lead generation purposes.
• Broad knowledge of different industry sectors
  and sector risk profiles/ trends; this includes an understanding of the
  impact of climactic conditions on the agricultural market (if there are
  agric clients in the portfolio).
• Expertise in business knowledge and
  contribution
• Skills and experience in Risk Management
• Skills and experience in Project Management
• Good People Management skills
• Expertise in Change Management
• Knowledge Management expertise

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