The Ugandan Jobline

• Ensure compliance with corporate
  information management and technology standards, guidelines and procedures
  for the CO technology environment;
• Provision of inputs to elaboration of
  internal policies and procedures on the use of ICT. Elaboration of the
  content of internal Standard Operating Procedures in ICT in consultation
  with office management;
• Responsible for the development and
  update of the ICT annual plan;
• Provision of support to the use of
  Atlas (UN WOMEN’s implementation of PeopleSoft ERP) functionality for
  improved business results and improved client services.

• Provision of advice on maintenance of
  equipment and acquisition of hardware supplies, making routine repairs and
  change of hardware electronic components;
• Supervision of the implementation of
  corporate UN WOMEN systems;
• Development of new software packages
  for high impact results (e.g. office management system, electronic
  registry, etc.) as required.

• In charge of the operation of network
  utility procedures defining network users and security attributes
  establishing directories, menus and drive-mappings, configuring network
  printers and providing user access.
• Ensure that the UN WOMEN desktop and
  network resources are protected from malicious virus attacks and deploy
  countermeasures in the event of the attacks;
• Troubleshooting and monitoring of
  network problems;
• Response to user needs and questions
  regarding network access;
• In charge of the maintenance of
  up-to-date parameters of information for the network clients and
  electronic mail;
• Implementation of backup and
  restoration procedures for local drives. Maintenance of backup logs.
  Organization of off-site storage of backups;
• Maintenance of measures in place for
  business continuity and disaster recover processes and procedures
  including backup and restoration of both server and local storage
  facilities;
• Timely LAN Infrastructure and
  Internet connectivity upgrade to meet UN WOMEN requirements.

• In charge of the identification of
  the opportunities and ways of converting business processes into web-based
  systems to address the issues of efficiency (office management system,
  donor profile software, knowledge management systems);
• Creation and maintenance of the CO
  web site and intranet ensuring that the content is updated and meets the
  requirements of UN WOMEN.

• Provision of advice on and assistance
  in procurement of new equipment for the CO and projects, provision of
  technical specifications and information on best options in both local and
  international markets, review of quotations and bids;
• In charge of the maintenance of an
  up-to-date inventory of the software and hardware;
• Maintenance of the library of
  reference materials;
• Maintenance of the inventory and
  stock of supplies and spare parts in cooperation with the Procurement
  Unit.

• Identification and promotion of
  different systems and applications for optimal content management,
  knowledge management and sharing, information provision;
• Organization of trainings for the
  operations/ projects staff on ICT issues;
• In charge of the maintenance of staff
  training profiles;
• Synthesis of lessons learned and best
  practices in ICT;
• Sound contributions to knowledge
  networks and communities of practice.

• The applicant for the United Nations
  UNICEF ICT Associate career vacancy should hold a University Degree in
  Computer Science;
• Professional Cisco Certified Network
  Engineer (CCNE) and Microsoft Certified Systems Engineer (MCSE) or
  Microsoft Certified Professional (MCP) required.
• A minimum of three years of working
  experience in IT network administration and use of hardware/software,
  telecommunications facilities, knowledge of database packages, experience
  in web design.
• Language: Fluency in English and any local
  language in duty station.

• Demonstrating an appreciation of the
  multicultural nature of the organization and the diversity of its staff;
• Demonstrating an international outlook,
  appreciating differences in values and learning from cultural diversity.

• Building support and political acumen.
• Developing and Empowering People / Coaching
  and Mentoring:
• Building staff competence, creating an
  environment of creativity and innovation.

• Building and promoting effective teams.
• Communicating Information and Ideas:
• Creating and promoting enabling environment
  for open communication.

• Creating an emotionally intelligent
  organization;
• Conflict Management / Negotiating and
  Resolving Disagreements.

• Building Strategic Partnerships:
• Maintaining information and databases;
• Analyzes general information and selects
  materials in support of partnership building initiatives;
• Promoting Organizational Learning and
  Knowledge Sharing;
• Basic research and analysis;
• Researches best practices and poses new, more
  effective ways of doing things;
• Documents innovative strategies and new
  approaches.
• Fundamental knowledge of processes, methods
  and procedures;
• Understands the main processes and methods of
  work regarding to the position;
• Possesses basic knowledge of organizational
  policies and procedures relating to the position and applies them
  consistently in work tasks;
• Identifies new and better approaches to work
  processes and incorporates same in own work;
• Strives to keep job knowledge up-to-date
  through self-directed study and other means of learning;
• Demonstrates good knowledge of information
  technology and applies it in work assignments.

• Presentation of information on best practices
  in organizational change;
• Demonstrates ability to identify problems and
  proposes solutions.

• Data gathering and implementation of
  management systems;
• Uses information/databases/other management
  systems.

• Maintains effective client
  relationships;
• Reports to internal and external
  clients in a timely and appropriate fashion;
• Organizes and prioritizes work
  schedule to meet client needs and deadlines;
• Establishes, builds and sustains
  effective relationships within the work unit and with internal and
  external clients;
• Responds to client needs promptly.

• Gathering and disseminating
  information;
• Gathers and disseminates information
  on best practice in accountability and results-based management systems.

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