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UN Information Technology Operations Officer Jobs – World Food Programme (WFP)
Job Title: Information Technology Operations Officer
Organization: World Food Programme (WFP)
Duty Station: Kampala, Uganda
Reports to: Head of Finance & Administration
Position Grade: NOB
Reference Number: 16-0021217
About US:
The
UN World Food Programme (WFP) is the United Nations frontline agency against
world hunger. It is the largest and longest serving humanitarian agency in
Uganda. Currently WFP focuses on three priority areas namely: Emergency
Humanitarian Action (EHA); Food & Nutrition Security (FNS); and Agriculture
& Market Support (AMS). WFP has operations in various parts of the Country.
UN World Food Programme (WFP) is the United Nations frontline agency against
world hunger. It is the largest and longest serving humanitarian agency in
Uganda. Currently WFP focuses on three priority areas namely: Emergency
Humanitarian Action (EHA); Food & Nutrition Security (FNS); and Agriculture
& Market Support (AMS). WFP has operations in various parts of the Country.
Job Summary: The Information Technology Operations Officer manages
the implementation of the Information and Communication Technology
infrastructure supporting WFP operations in Uganda, ensuring that ICT systems
conform to WFP corporate standards and are properly maintained.
the implementation of the Information and Communication Technology
infrastructure supporting WFP operations in Uganda, ensuring that ICT systems
conform to WFP corporate standards and are properly maintained.
Key Duties and Responsibilities:
- Manage and provide leadership to the IT Unit;
- Provide expert level advice to senior
management in all aspects of IT and provide proactive and innovative
approaches to IT service delivery as well as strategic and policy issues; - Integrate ICT systems and ensure appropriate
data security and access controls considering both local and wide area
network (LAN/WAN) issues; - The incumbent will design and manage the
deployment of ICT systems; - The jobholder will also maintain, upgrade or
enhance existing systems including troubleshooting and providing continous
user support including keeping stock reports of spare parts and equipment
to support the repair and maintenance of ICT equipment; - Develop and maintain appropriate ICT
contingency capacity. Contribute to the preparation and regular update of
contingency plans; - Periodically monitor the management of risks
and report on any actions taken. Ensure that all offices are always
adequately equipped; - Prepare operational plans, budgets and
identify resource requirements in both steady-state and at the onset of
emergency operations; - Develop technical specifications needed for
the procurement of ICT equipment and services in keeping with the
organization rules and regulations; - Keenly track and monitor ICT investments and
recurrent costs, propose and implement methods to increase cost
efficiency; - The jobholder will identify and test new
software and hardware for improving and upgrading system performance;
install any technology upgrades as required; - Will periodically be called upon to conduct
business analysis and collect system requirements from business units and
develop process work flows; - Prepare ICT tender documents and carry out
technical evaluation of bids and proposals received; - Ensure effective coordination with other UN
agencies in order to maximise possibilities of inter-agency collaboration
in the field of ICT; - Negotiate for ICT services with local service
providers; - Work closely with colleagues in the ICT
division to define corporate ICT training policies and programs including
preparation of training modules and materials and ensure staff are
appropriately trained; - Mentor and supervise ICT staff as required;
- Perform any other related duties as required
by the Head of Finance & Administration.
Qualifications, Skills and Experience:
- The applicants for the United Nations UN World
Food Programme (WFP) Information Technology Operations Officer vacancy
should hold an advanced University Degree in any of the following,
electronic, electrical communications engineering, information technology,
information systems, computer science or statistics with computing
attained from a recognized institution Or a first degree with additional
years of experience in any of the above fields; - A minimum of six (6) years of post-graduate
relevant work experience in the field of Information and Communication
Technology; - Working knowledge of RF technologies
including VSAT technology is desirable; - MCSE, ITIL and/or Cisco certification will be
an added advantage; and - Advanced IP hands-on experience. Demonstrable competence in configuring
switched and routed networks is mandatory; - Has demonstrated designed and deployed
complex integrated networks; - Previous experience in the end to end
management of complex IT projects; - Possess in-depth knowledge of implementing
and supporting Microsoft network operating systems and Microsoft Office
applications suite. - Proficiency in both oral and written English
is essential.
Professional Competencies:
- Exhibits deep technical knowledge in IT and
is able to actively transfer knowledge to strengthen the skill base in the
Unit. - Analyzes and evaluates operational scenarios
to determine the most optimal way forward. - Effectively manages own work related to
multiple tasks or activities. Recognizes opportunities or threats and acts
on them with the agreement of supervisor. Responds quickly to emergencies
with a solution or a decision. Evaluates own strengths and developmental
needs and modifies behaviour based on feedback or self analysis. - Works productively with broad range of team
members (e.g., all job profiles, levels), actively participate in and
supports team decisions, openly shares knowledge, expertise or experience
with team members. Takes constructive actions to resolve team conflict.
Gives constructive feedback to team members. - Actively seeks information and opinions of
client to understand their requests and to identify their needs and
expectations. Meets deadlines for delivery of products or services to
clients. Keeps clients informed of progress or setbacks. Explains the
rationale for decisions/outcomes to the client. Solicits ongoing feedback
from client. - Systematically extracts pertinent information
from relevant sources. Conducts in-depth analysis on issues and problems.
Identifies multiple causes of a problem and relationships among the
causes. - Presents information clearly and concisely,
verbally and in writing. Listens to
and shows understanding of the ideas and views of others. Adapts levels of
language and/or complexity of content to audience. Shares information and
knowledge with colleagues, staff and supervisors. Communicates
respectfully with all individuals regardless of gender, national and
cultural backgrounds.
How to Apply:
All
candidates who desire to join the United Nations World Food Programme to submit
their applications online, Click
Here
candidates who desire to join the United Nations World Food Programme to submit
their applications online, Click
Here
Step 1: Register
and create your online CV
and create your online CV
Step 2: Click on
“Description” to read the position requirements and “Apply” to submit your
application.
“Description” to read the position requirements and “Apply” to submit your
application.
NB: You must complete Step 1 and 2 in order for your
application to be considered for this vacancy.
application to be considered for this vacancy.
Deadline: 5th June 2016
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