Organisation: National Information Technology Authority-Uganda
(NITA-U)
(NITA-U)
Duty Station: Kampala, Uganda
Reports to: Information Technology (IT) Services Manager
About US:
The
National Information Technology Authority-Uganda (NITA-U) was established as a
statutory body under the National Information Technology Authority, Uganda Act,
2009 as one of the key players in the Information and Communications Technology
Sector. Its mandated is to coordinate, promote and monitor IT development
within the context of national social and economic development, with a vision
as “a facilitator of a knowledge-based, globally competitive Uganda where
social transformation and economic development is supported through IT enabled
services.”
National Information Technology Authority-Uganda (NITA-U) was established as a
statutory body under the National Information Technology Authority, Uganda Act,
2009 as one of the key players in the Information and Communications Technology
Sector. Its mandated is to coordinate, promote and monitor IT development
within the context of national social and economic development, with a vision
as “a facilitator of a knowledge-based, globally competitive Uganda where
social transformation and economic development is supported through IT enabled
services.”
Job Summary: The Information Technology (IT) Services
Administrator will primarily be responsible for effective provisioning,
installation/configuration, operation, and maintenance of IT hardware and
software and related infrastructure. The IT Services Administrator will also support
the delivery of IT services by NITA – U to Ministries, Departments and Agencies
(MDAs) and support the implementation of IT projects countrywide.
Administrator will primarily be responsible for effective provisioning,
installation/configuration, operation, and maintenance of IT hardware and
software and related infrastructure. The IT Services Administrator will also support
the delivery of IT services by NITA – U to Ministries, Departments and Agencies
(MDAs) and support the implementation of IT projects countrywide.
Key Duties and Responsibilities:
- In charge of the management and support of IT
Services in NITA-U and Ministries, Department and Agencies (MDAs) - Regularly monitor the IT needs specific to
the respective MDAs and conduct periodic IT needs assessment for the
respective MDAs - Offer technical support to NITA-U through
maintenance of IT equipment and end-user support. And verify, create,
change, and delete user accounts as per the approved request. - Oversee the management of IT inventories of
equipment, hardware and software that will be resident in NITA-U and the
MDAs. And ensure that all IT assets are recorded and the inventory is periodically
updated. - Serve as a liaison and manage clients and stakeholders
on behalf of NITA-U in the delivery of NITA-U services to MDAs - Engagement of MDAs to connect to the National
Data Transmission Backbone Infrastructure (NBI) and sign Memorandum of
Understanding and Service Level Agreements - Support the implementation of IT related
projects being deployed in MDAs when requested - Support the operations of ongoing IT projects
in MDAs when required. - Install new/rebuild existing servers and
configure hardware, peripherals, services, settings, directories, storage,
etc. in accordance with operational requirements. - Apply Operating System (OS) patches and
upgrades on a regular basis, and upgrade administrative tools and
utilities. Configure/add new services as necessary. - Carry out daily system monitoring, verifying
the integrity and availability of all hardware, server resources, systems
and key processes, reviewing system and application logs, and verifying completion
of scheduled jobs such as backups.
Qualifications, Skills and Experience:
- The applicants for the Information Technology
(IT) Services Administrator job opportunity should hold a Bachelor’s
Degree in Computer Science, Information Systems, Information Technology,
or Telecommunications Engineering; - Professional certifications such as CIH,
MCSA, MCSE, CCNA, etc., will be an added advantage. - A minimum of three years’ experience in the
implementation and rollout of critical IT projects - Possess excellent communication and report
writing skills. - Ability to work on own initiative as well as
in a team; - Demonstrated project management skills
- Customer relationship management skills
- Capacity to establish credibility, and trust
and partnership. - Excellent analytical and problem –solving
skills. - Possess excellent interpersonal skills;
- Be a person of integrity and honesty
How to Apply:
All
candidates who meet the job requirements/specifications and with the right
personal attributes are invited to complete and submit their application form, download
here, with a cover letter, supported by curriculum vitae, copies of
certificates and testimonials, and must specify day time telephone contact,
postal and email addresses of both the applicant and three referees, to the
address below.
candidates who meet the job requirements/specifications and with the right
personal attributes are invited to complete and submit their application form, download
here, with a cover letter, supported by curriculum vitae, copies of
certificates and testimonials, and must specify day time telephone contact,
postal and email addresses of both the applicant and three referees, to the
address below.
The
Executive Director,
Executive Director,
National
Information Technology
Information Technology
Authority
– UGANDA (NITA-U),
– UGANDA (NITA-U),
Palm
Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)
Courts, Plot 7A, Rotary Avenue (former Lugogo bypass)
P.O.
Box 33151, Kampala-Uganda
Box 33151, Kampala-Uganda
Tel:
0417 801 038
0417 801 038
Or
via email: [email protected] (application must not exceed 10MBs)
via email: [email protected] (application must not exceed 10MBs)
Applicants
must also submit with their application verifiable evidence supporting previous
relevant appointments such as appointment letters and employment contracts.
must also submit with their application verifiable evidence supporting previous
relevant appointments such as appointment letters and employment contracts.
Deadline: 6th June 2016 by 12.00 hrs.
For
more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline
more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our facebook page https://www.facebook.com/UgandanJobline