Job Title: Recoveries Officer (2 Jobs) Organisation: Platinum Credit (U)…
Earn over 29m Annually as Telephone Operator/Receptionist at United States US Embassy / Mission
Job Title: Telephone Operator/Receptionist
Organisation: United States
US Embassy, US Mission in Uganda
US Embassy, US Mission in Uganda
Duty Station: Kampala,
Uganda
Uganda
Salary Grade: FSN-3 (Ugshs
29,144,837 to 42,715,636 p.a. inclusive of allowances)
Vacancy Announcement Number: 51-16
29,144,837 to 42,715,636 p.a. inclusive of allowances)
Vacancy Announcement Number: 51-16
About US Embassy:
The United States Embassy in Kampala, Uganda has enjoyed diplomatic relations with Uganda for over
30 years. Ambassador Deborah R. Malac currently heads the U.S Mission to Uganda.
The Mission is composed of several offices and organizations all working
under the auspices of the Embassy and at the direction of the Ambassador.
30 years. Ambassador Deborah R. Malac currently heads the U.S Mission to Uganda.
The Mission is composed of several offices and organizations all working
under the auspices of the Embassy and at the direction of the Ambassador.
Among the
offices operating under the U.S Mission to Uganda are:
offices operating under the U.S Mission to Uganda are:
·
United States Agency for International Development
(USAID)
United States Agency for International Development
(USAID)
·
Centers for Disease Control (CDC)
Centers for Disease Control (CDC)
·
Peace Corps
Peace Corps
Job Summary: The Telephone
Operator/Receptionist will support the US Embassy by serving as its Switch
Board Operator.
Operator/Receptionist will support the US Embassy by serving as its Switch
Board Operator.
Key Duties and Responsibilities:
Operate
the switch board:
the switch board:
·
Receiving calls from both outside callers and
intercom, redirecting calls to the intended recipients.
Receiving calls from both outside callers and
intercom, redirecting calls to the intended recipients.
·
Placing calls for Mission personnel who do not have
access to outgoing lines, while recording them to identify official or personal
calls.
Placing calls for Mission personnel who do not have
access to outgoing lines, while recording them to identify official or personal
calls.
·
Answering telephone call inquiries where possible,
especially for those in need of consular services. Forward calls to the
respective offices for answers as well as providing general information such as
relevant website addresses, information and directories.
Answering telephone call inquiries where possible,
especially for those in need of consular services. Forward calls to the
respective offices for answers as well as providing general information such as
relevant website addresses, information and directories.
·
Coordinate conference rooms booking for meetings /
workshops by using the calendar to send out confirmations as well write and
correct conference room notices.
Coordinate conference rooms booking for meetings /
workshops by using the calendar to send out confirmations as well write and
correct conference room notices.
·
Give out Dip Note numbers to offices that need them
for use by the Ministry of Foreign Affairs in Uganda, while keeping an up to
date record of dip notes issued on the
computer.
Give out Dip Note numbers to offices that need them
for use by the Ministry of Foreign Affairs in Uganda, while keeping an up to
date record of dip notes issued on the
computer.
·
Work closely with the security reception about
incoming visitors by following up on phone directly with the concerned State /
USAID employee or section for further guidance on disposition of the visitor.
Work closely with the security reception about
incoming visitors by following up on phone directly with the concerned State /
USAID employee or section for further guidance on disposition of the visitor.
·
Distribute mail and packages, in the absence of the
Mail Room Clerk and the Back Up.
Distribute mail and packages, in the absence of the
Mail Room Clerk and the Back Up.
·
Act as a backup Time Keeper for Time and Attendance
Act as a backup Time Keeper for Time and Attendance
·
In charge of backing up and updating the Mission
Phone Directory list.
In charge of backing up and updating the Mission
Phone Directory list.
·
Perform any other duties as may be assigned by the
Supervisor.
Perform any other duties as may be assigned by the
Supervisor.
Qualifications, Skills and Experience:
NOTE: All
applicants must address each selection criterion detailed below with specific
and comprehensive information supporting each item.
applicants must address each selection criterion detailed below with specific
and comprehensive information supporting each item.
·
The US Embassy Telephone Operator/Receptionist should
hold an A’ level secondary certificate with secretarial skills at
post-secondary level (minimum 2 years) with subjects in Secretarial skills,
office administration & Customer care.
The US Embassy Telephone Operator/Receptionist should
hold an A’ level secondary certificate with secretarial skills at
post-secondary level (minimum 2 years) with subjects in Secretarial skills,
office administration & Customer care.
·
At least two years’ receptionist experience is
required.
At least two years’ receptionist experience is
required.
·
Working knowledge of clerical procedures and
correspondence styles, Mission structure and knowledge of who is who among the
chancery and GSO contacts in Kampala is required.
Working knowledge of clerical procedures and
correspondence styles, Mission structure and knowledge of who is who among the
chancery and GSO contacts in Kampala is required.
·
Excellent typing, computer skills, ability to deal
with the public, run the switchboard and handle conflicting demands is
required.
· Language
Proficiency: List both English and host country language(s) by
level and specialization. Level III English ability is required.
Excellent typing, computer skills, ability to deal
with the public, run the switchboard and handle conflicting demands is
required.
· Language
Proficiency: List both English and host country language(s) by
level and specialization. Level III English ability is required.
How to Apply:
All those interested in working with the US mission in Kampala should send their applications and strictly adhere to the following:
- Download a completed and signed Universal Application for Employment as a Locally Employed Staff, Download it Here.
- Any additional documentation that supports or addresses the requirements listed above (e.g. transcripts, degrees, etc.)
Submit Application To:
Human Resources Office
By email at KampalaHR@state.gov
NB: Your application will be reviewed if you have fulfilled all the requirements including submission of standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf) in a single attachment (No Zipped files, Links or Multiple Attachments) and should not exceed 10MB. Please clearly indicate the position number and title you are applying for on the DS-174 form.
Deadline: 7th June 2016
The US Mission in Kampala provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.
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