Associate, Management Information Systems IT Jobs – Evidence Action

Organisation: Evidence Action
Duty Station:  Kampala,
Uganda
Reports to: Senior Associate – Management Information Systems
About US:
Evidence
Action scales proven development solutions to benefit millions of people around
the world. We fill the gap between knowing “what works” and having impact at
scale. We implement cost-effective interventions whose efficacy is backed by
substantial rigorous evidence. We identify innovative, appropriate financing
mechanisms and build best practice operational models. We voraciously
self-evaluate, learn, and improve our models for scaling with a commitment to
transparency on progress, impact, and value for money.
Job Summary: The Associate – Management Information Systems
(MIS) will be responsible for operational and technical support of key
information systems which drive evidence action operations and expansion. The incumbent
will be instrumental in providing cross-program support for MIS systems to
ensure high availability and accessibility of the systems by the program staff.
Key Duties and Responsibilities: 
1. Continuous maintenance
of the cloud server (cross-cutting):
  • Provide monitoring and maintenance support
    for the server Operating System on a regular basis to maintain the
    integrity of the server performance by increasing server uptime and
    ensuring the server meets the needs of the users at all times.
  • Install, configure and apply new updates,
    patches as need arises to ensure the security and performance of the
    server as requested.
  • The incumbent will troubleshoot and resolve
    any server issues and correctly identify the source of the problem and
    implement a solution on the fly.
  • Integrate new technologies onto the server
    when requested.
2. Continuous provision
of Information System maintenance and support:
  • Maintain and test Information System to
    ensure it is functioning properly as per program request and all data
    displayed is up to date.
  • Implement necessary and/or requested
    development changes from time to time as the program requirements change
    such as the customization of the MIS for country- specific contexts.
  • Oversee the development of new system
    features and upgrades as assigned.
  • Train new users and retrain existing users of
    Information System and offer them support to ensure best practices when
    using the system.
  • Take the lead on all development
    modifications and new development features added to the system in
    accordance with the specifications document or as have been requested by
    end users.
3. Continuous support in
the management, restructuring and maintenance of all program databases
  • Update and maintain the integrity of the data
    server and ensure it is accessible always by users and applications that
    may be referencing and/or using this data.
  • Carry out regular data back-up and syncing
    and ensure the safety of the data in the cloud and local database.
  • Support the data management team in
    downloading or uploading data correctly to the server as often as is
    necessary.
  • Work closely with the data collection team to
    support data collection activities so as to ensure that data being sent to
    the cloud data storage is being properly received.
  • Work closely with the data management team to
    ensure that data is clearly defined and remains consistent across all
    databases.
4. Continuously provide
technical support to the program team on IS related tasks and issues:
  • Provide technical support to end users over
    the phone or in person to solve any mobile phone or computer related matters
    that are directly related to online data collection tools.
  • Regularly monitor information system
    equipment for errors and stoppages and offer corrective action and
    solutions.
  • Actively participate in the identification,
    evaluation and testing of new tools and technologies that would be
    beneficial to the program and compile findings in a well written
    comprehensive technical report.
  • Research and provide input on software and
    hardware choices and/or improvements for the program when requested.
5. Manage Instrument
Programming (Kenya, Uganda and Malawi):
  • Support development and updating of
    standardized data collection instruments; for electronic data collection
    (ODK).
  • Manage the updating of data
    dictionaries/codebooks for all data collection instruments used by MLIS
    and programs.
  • Collaborate with other teams for improved
    service delivery to programs through collaboration with program and MLIS
    data collection teams to make sure that all electronic data collection
    instruments are programmed in time and are aligned with data collection
    protocols.
  • Through Manager-DIS, support ODK programming
    requests from across the programs.
 Qualifications, Skills and Experience: 
  • The applicant should at least hold a bachelor’s
    degree in Computer Science, Information Technology, Information Systems or
    any related field from a recognized university is a must.
  • A minimum of two years’ working experience in
    a dynamic IT or IS related position is strongly preferred.
  • The position requires strong practical skills
    to ensure program information systems are supported technically.
  • Broad working knowledge in database design,
    development and maintenance using relational databases and database
    languages such as SQL and/or Oracle is a must.
  • Demonstrated knowledge in the use and
    implementation of php/html/CSS/JavaScript or similar web and application
    development languages is a must.
  • Demonstrated knowledge of use of Linux server
    technology is advantageous.
  • Previous exposure and experience working with
    android survey technologies such ODK or SurveyCTO and Android application
    programming is desirable.
  • Excellent technical skills and ability to be
    innovative.
  • Very good time-keeping and sturdy principle
    to deliver tasks on time.
  • Service/Client oriented and ability to work
    well in a cross-cultural team.
  • Strong self-motivation and ability to work
    vigilantly under minimum supervision.
  • Ability to communicate professionally both in
    written and spoken English.
  • Flexible mind set and a positive attitude to
    work in a fast changing environment.
  • Good organization skills and strong ability
    to multitask.
  • Ability and willingness to travel to field
    offices when need arises.
How to Apply:
All
suitably qualified and interested candidates who desire to join Evidence Action
in the aforementioned capacity should apply by visiting the web link below.

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