Job Title:
Corporate Account Manager
Corporate Account Manager
Organisation: Airtel
Duty Station: Kampala,
Uganda
Uganda
Reports to: Head
Corporate Sales
Corporate Sales
About Airtel:
Airtel was launched in Uganda in 1995 and is
Uganda’s most innovative mobile phone operator, which has introduced many
“firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid
plans, International roaming, Dedicated customer care, One rate to all
networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever
and Mobile Top up. Airtel in Uganda is a great success story in Uganda.
Our customer base has grown tremendously – so has our coverage – and our
service quality is unsurpassed in the market.
Uganda’s most innovative mobile phone operator, which has introduced many
“firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid
plans, International roaming, Dedicated customer care, One rate to all
networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever
and Mobile Top up. Airtel in Uganda is a great success story in Uganda.
Our customer base has grown tremendously – so has our coverage – and our
service quality is unsurpassed in the market.
Job Summary: The Corporate Account Manager will be responsible for overseeing
the conceptualisation, planning, development and implementation of Account
Management within the Corporate Sector with a view to maximize company revenue
and achieve set targets for both revenue and accounts.
the conceptualisation, planning, development and implementation of Account
Management within the Corporate Sector with a view to maximize company revenue
and achieve set targets for both revenue and accounts.
Key Duties and
Responsibilities:
Responsibilities:
- Tasked with the acquisition of client base within the corporate segment by identifying new market and business opportunities, and maintain the highest level of customer services and relationship.
- Retention of client base by maintaining relationships with existing customers, through regular review visits with the ability to handle objections effectively and professionally.
- Achieve daily & monthly targets by visiting potential customers to demonstrate products and gain new markets.
- Regularly monitor competitor activity within the segment and report with recommendations for action.
- Manage discounted services within the assigned accounts, ensuring that discounts reflect a quantifiable value to the company.
- Work closely with other departments in order to obtain quality service and product delivery and effectively resolve corporate customer queries.
- Actively coordinate with other
departments in order to obtain quality service and product delivery and
effectively resolve Corporate customer queries. - Monitor outstanding account
balances in a timely manner and liaise with credit control to ensure
accounts owing are settled
Qualifications, Skills
and Experience:
and Experience:
- The candidate should hold a Bachelor’s
degree in business, sales, or equivalent training in business or sales
management - A minimum of two years’
experience of direct sales. - Exposure to the
Telecommunications Industry or FMCG environment - Ability to operate in a
performance driven organization - Customer centric
- Ability to work under pressure
- Respond cohesively, constructively and sensitively at all times.
- A self-motivated, multi-tasking individual with minimum supervision
- Good driving skills
- Excellent command of English
How to Apply:
All suitably qualified and interested Candidates
are invited to send their applications and updated CVs with a day phone
contact, address and an email address to – The Talent Acquisition & Talent
Management Manager via Email to: [email protected]
are invited to send their applications and updated CVs with a day phone
contact, address and an email address to – The Talent Acquisition & Talent
Management Manager via Email to: [email protected]
Deadline: 3rd June, 2016
NB:
- Attach
copies of all academic documents. - Soliciting of influence of any
nature will lead to an automatic disqualification. - We regret that only short
listed candidates will be contacted.
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