Airtel Telecom Jobs – Corporate Account Manager

Organisation: Airtel
Duty Station: Kampala,
Uganda
Reports to: Head
Corporate Sales

About Airtel:
Airtel was launched in Uganda in 1995 and is
Uganda’s most innovative mobile phone operator, which has introduced many
“firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid
plans, International roaming, Dedicated customer care, One rate to all
networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever
and Mobile Top up.  Airtel in Uganda is a great success story in Uganda.
Our customer base has grown tremendously – so has our coverage – and our
service quality is unsurpassed in the market.

Job Summary: The Corporate Account Manager will be responsible for overseeing
the conceptualisation, planning, development and implementation of Account
Management within the Corporate Sector with a view to maximize company revenue
and achieve set targets for both revenue and accounts.

Key Duties and
Responsibilities:  
  • Tasked with the acquisition of client base within the corporate segment by identifying new market and business opportunities, and maintain the highest level of customer services and relationship.
  • Retention of client base by maintaining relationships with existing customers, through regular review visits with the ability to handle objections effectively and professionally.
  • Achieve daily & monthly targets by visiting potential customers to demonstrate products and gain new markets.
  • Regularly monitor competitor activity within the segment and report with recommendations for action.
  • Manage discounted services within the assigned accounts, ensuring that discounts reflect a quantifiable value to the company.
  • Work closely with other departments in order to obtain quality service and product delivery and effectively resolve corporate customer queries.
  • Actively coordinate with other
    departments in order to obtain quality service and product delivery and
    effectively resolve Corporate customer queries.
  • Monitor outstanding account
    balances in a timely manner and liaise with credit control to ensure
    accounts owing are settled
     
Qualifications, Skills
and Experience:  
  • The candidate should hold a Bachelor’s
    degree in business, sales, or equivalent training in business or sales
    management
  • A minimum of two years’
    experience of direct sales.
  • Exposure to the
    Telecommunications Industry or FMCG environment
  • Ability to operate in a
    performance driven organization
  • Customer centric
  • Ability to work under pressure
  • Respond cohesively, constructively and sensitively at all times.
  • A self-motivated, multi-tasking individual with minimum supervision
  • Good driving skills
  • Excellent command of English 
How to Apply:
All suitably qualified and interested Candidates
are invited to send their applications and updated CVs with a day phone
contact, address and an email address to – The Talent Acquisition & Talent
Management Manager via Email to: vacancies@ug.Airtel.com

Deadline: 3rd June, 2016

NB:
  • Attach
    copies of all academic documents.
  • Soliciting of influence of any
    nature will lead to an automatic disqualification.
  • We regret that only short
    listed candidates will be contacted.
For
more of the latest jobs, please visit https://www.theugandanjobline.com
or find us on our Facebook page https://www.facebook.com/UgandanJobline

Related Jobs