3 Team Leader Job Placements – Med-Optics Ltd

  Administration Jobs in Uganda, Business Administration Jobs in Uganda, Finance Jobs in Uganda, Uncategorized
Organisation: Med-Optics Ltd
Duty Station: Kampala, Uganda
About US:
Med-Optics
Ltd is a private company that was established in 2002 to provide quality
ophthalmic and Optical services. Over the last 14 years, Med-Optics has established
itself as the top and preferred provider of quality ophthalmic services in
Uganda. Our patients can always be assured of quality eye care with attention
to detail and follow up to ensure patient satisfaction. We are contracted to
serve various insurance patients: UAP, Jubilee, ICEA, IHN, AON, CASE Medcare
and Nakasero Health Insurance.
Job Summary: The Team Leader oversees and manages the team. The
jobholder communicates service centre goals and deadlines to the team. The incumbent
also motivates team members and assesses performance. The team leader provides management
assistance to the service centre manager, including supervision, training, and
team performance reporting.
Key Duties and Responsibilities:  
1. Administration:
  • Assists the service center manager to ensure
    effective and efficient management of the service center.
  • Ensure proper record keeping and prepare
    standard/exceptional reports as may be required by the Service Center
    Manager.
  • Manages inventories, including keeping
    detailed records of inventory use, sales, and advises management on
    ordering where necessary.
2. Marketing:
  • Manage and supervise the sales and promotion
    initiates at the service center.
  • Ensure updated and accurate patients data at
    the service center.
  • Present Med Optics and its products to
    potential clients through direct communication in face to face meetings,
    telephone calls and emails.
  • Actively engage in marketing activities to
    promote the med-optics brand.
3. Sales: Individuals,
Insurance and other Corporates:
  • Ensure accurate invoicing of patients,
    insurance companies and direct corporate companies.
  • Actively and successfully manage the sales
    process through clear guidance and support to the sales Assistants.
  • Ensure timely delivery of invoices as per
    agreed terms and conditions.
  • Follow-up on payments and ensure compliance
    to terms and conditions of payments.
4. Cash:
  • Ensure compliance with cash collection
    guidelines.
  • Ensure safe custody of cash collections and
    subsequent banking.
5. People Management:
  • Provides encouragement to team members,
    including communicating team goals and identifying areas for new training
    or skill checks.
  • Answers team member questions, help with team
    member problems, and oversees team member work for quality and guideline
    compliance.
  • Develops strategies to promote team member
    adherence to company regulations and performance goals.
  • Conducts team meetings to update members on
    best practices and continuing expectations
  • With the assistance of the Service Center
    Manager ensure proper performance management.     
Qualifications, Skills and Experience:  
  • The applicant should at least hold a Bachelor’s
    Degree in Business Administration or related field.
  • Two years in team leadership in a similar
    industry.
  • Working knowledge and experience of patient/
    customer service principles and practices.
  • Knowledge of administrative procedures.
  • Working knowledge of the product (Trends of
    frame styles) an added advantage.
  • Basic knowledge or fluency in other languages
    apart from English favorable.
  • Ability to Lead and Supervise.
  • Able to Work with People.
  • Able to Deliver Results and Meet Customer
    Expectations.
  • Follow Instructions and Procedures.
How to Apply:  
All
suitably qualified and interested candidates are encouraged to send their application
letters and updated CVs to alex@jeffandsanders.com.
Please don’t attach any other documents; it is not a requirement at this point.
Deadline: 3rd June, 2016 by 5:00 pm
NB: Only shortlisted candidates will be contacted. If
you have not heard from us by the 15th June, consider your application
unsuccessful.

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