The Ugandan Jobline

• Build and maintain Relationship Plans for all
  customers in the portfolio such that contact with customers is
  prioritized.
• Carry out annual and if appropriate, interim
  reviews of customers borrowing facilities
• Conduct annual and if appropriate, interim
  reviews with non-borrowing customers
• Determine the key messages, e.g. agreed
  service standards, negotiated pricing, relationship team contact points
  and new product changes, deciding upon the most appropriate communication
  method
• Deal with and find solutions to customer
  complaints
• Determine the products that are most
  effective in meeting customers’ needs and be able to sell these at short
  notice both reactively and proactively.
• Research, create and follow up a target list
  for potential new business.

• Research, create and follow up on a target list
  for potential new business
• Identify priority customers using the
  Customer Relationship Planning templates to assess their present and
  potential contribution.
• Gather all the required information that is
  needed to prepare and assess credit applications. Role holder will be
  expected to input certain key information such as judgmental information.
  (They will work with CMA and CCM resources to construct credit
  applications).
• Control and quality of the portfolio, using
  available triggers and adherence to Risk management guidelines and
  policies.

• The ideal candidate for the Barclays Bank Relationship
  Manager – Large Corporates career opportunity should hold a Bachelor’s in
  Business Administration, Sales & Marketing, International Business or
  equivalent
• Relevant and adequate experience gained in
  similar role and environment
• ACIB Qualification or equivalent
• Broad working knowledge of the Corporate set
  of products as well as a broad understanding of products available in
  Barclays.
• For Complex products, will have a detailed
  knowledge of the requirements of the more sophisticated customers.
• Introduce the product and co-ordinate the
  introduction of the relevant Group product specialist.
• Broad knowledge and understanding of policies
  and strategies within the country as they relate to the demands of the
  customer base.
• Detailed understanding of Country and CBRM
  guidelines and credit risk policies.
• Good relationship skills
• Good credit risk skills
• General corporate skills
• Excellent communications skills

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