Regional Monitoring, Evaluation and Learning (MEL) Advisor NGO Careers – Mercy Corps

Organisation: Mercy Corps
Duty Station: Kampala, Uganda
About US:
Mercy
Corps is a leading global relief and development agency saving and improving
lives in the world’s toughest places. In more than 40 countries, we partner
with local people to put bold ideas into action, help them overcome adversity
and build stronger communities. We help communities survive and move beyond
emergencies. When natural disasters strike, economies collapse or conflict
flares, Mercy Corps is there. Working with communities, we leverage local logic
to help people transform their lives to grow more food, earn higher incomes and
ultimately advocate for their needs. We see global challenges as an invitation
to pioneer innovative, sustainable solutions.
More
than ever, we are driven to have impact, be accountable, show evidence, and
manage adaptively. At the same time, traditional approaches to data collection,
monitoring and evaluation are insufficient to meet the rising expectations for
information that is timely, useful, and complete. Monitoring and evaluation
(M&E) today requires a modern grasp of technologies and tools that support
the collection, management, presentation and use of this information. And it
requires an understanding of the latest development thinking, including
adaptive management, systems thinking, complexity, social impact, value for
money, etc. Mercy Corps is committed to building a stronger commitment to
delivering high quality, high impact programming. The Regional MEL Advisor will
focus on building this internal capacity within Mercy Corps.
Job Summary: The Regional MEL Advisor is a new position in the
East and Southern Africa Regional Office set up to ensure evidence based
impact, accountability, and quality. The incumbent will extend dynamic,
targeted support to programs in Ethiopia, Kenya, Somalia, South Sudan, Sudan,
Uganda, Tanzania and Zimbabwe to help our teams set a high standard in program
performance by building a culture of adaptive management, measurement and
learning as part of Mercy Corps’ global commitment to the “Campaign for
Impact”. These three areas of internal capacity building will allow country
teams to maximize the impact of their programming, thereby improving the
quantity and quality of our programming. Regional priorities involve ensuring a
regional MEL support structure is in place, including support for Tola (Mercy
Corps’ central platform for program and data management); ensuring all countries
in the region use M&E data for learning and influence, and that all staff
in the region can articulate and demonstrate the impact that their programs are
aiming to achieve. In addition, the Regional MEL Advisor will work closely with
country leadership, country M&E team members, the regional team and
relevant HQ teams to nurture and help develop an effective, impact-driven
leadership culture. In particular, this will include driving adaptive
management approaches and supporting data-driven management decision-making
throughout the region.
Key Duties and Responsibilities: 
1. Measurement,
Monitoring and Evaluation:
  • Actively promote adherence to Mercy Corps’
    standards, including the use of standardized indicators, M&E, program
    and adaptive management approaches, and country-level learning and
    strategic objectives;
  • Ensure regional and country level program and
    technical staff mainstream MEL best practices and replicable/scalable
    tools into their work;
  • Work in liaison with the program teams to
    identify standard tools and processes to gather, analyze and use data that
    go beyond descriptive reporting and indicator-centric processes to develop
    feedback loops and adapt programs in response to changing conditions on
    the ground;
  • Provide support to country teams to improve
    data collection, management, and use to build a culture of adaptive
    management, high-quality program performance, and learning;
  • Offer support in the regional roll out of
    Tola (an open-source software built internally to improve how we use program
    data). The process would include: 1) assessing each country’s Tola
    readiness; 2) providing pre-prep support to the next ready country; and 3)
    support the roll out of Tola in that country. This would be repeated in
    all countries in the region;
  • Serve as a focal point for the roll out of
    the Mercy Corps ‘Design for Impact Guide’ (DIG) and provide consistent
    coaching and capacity building on the use of the DIG in project design and
    monitoring and evaluation plans;
  • Use and train on cutting edge practices in
    design, monitoring, evaluation and learning. Promote use of ICT4M&E in
    the field, including the use of mobile data collection, GIS-mapping, and
    online data management platforms. Support use of new technologies for data
    visualization, presentation, and analysis. Contribute to the understanding
    and application of new DM&E approaches to emerging themes like
    resilience, systems thinking, and complex humanitarian crises.
  • Engage in other agency level tools and
    initiatives to ensure regional input and coordinated delivery and
    messaging and consistent high quality implementation in the region.
2. Capacity Building and
Program Quality:
  • Support regional M&E and ICT staff
    capacity building that guides country teams toward developing technical
    skills and promotes a culture of data analysis for decision making and
    adaptive management;
  • Actively participate in interviewing and
    orientation of new M&E staff to promote internal data management
    tools, standards and best practices;
  • Schedule monthly training sessions for regional
    participation to deepen program staff’s understanding and commitment to
    M&E best practices;
  • Serve as the primary liaison point to
    coordinate TDYs. Collaborate with country, regional, and HQ teams to
    identify specific capacity building and coaching opportunities for all
    levels of leadership;
  • Act as the key liaison point between Regional
    Office, country teams, and PM@MC teams to coordinate efforts to roll out
    adaptive management and PM@MC training across the region;
  • Engage with country programs on M&E and
    the relationship between M&E and program quality.
3. Knowledge Management
& Learning:
  • Formalize a Regional M&E Working Group
    and ensure effective participation;
  • Build a collaborative network of
    relationships for M&E practitioners and other stakeholders learning
    networks that promotes shared learning, aligned approaches, and mutual
    accountability to quality data collection and programming;
  • Significantly contribute to the development
    and implementation of knowledge management to further stimulate use of
    evidence for learning, strategic adaptive management, and high-impact
    programming;
  • Connect best practices and learning from
    programs across Mercy Corps countries within the region to ensure an
    evolving and effective learning system for improving program implementation.
    Liaise with other HQ and Regional MEL advisors in this initiative;
  • Work closely with country M&E teams and
    program/operations teams to capture lessons learned during program
    implementation, and feed this information into thought leadership and
    research opportunities and into ongoing program management and program
    design;
  • Collect impact stories and evidence from
    Mercy Corps’ country teams on a regular basis.
  • Conduct himself/herself both professionally
    and personally in such a manner as to bring credit to Mercy Corps and to
    not jeopardize its humanitarian mission.
Organizational Learning: As part of
our commitment to organizational learning and in support of our understanding
that learning organizations are more effective, efficient and relevant to the
communities they serve, we expect all team members to commit 5% of their time
to learning activities that benefit Mercy Corps as well as themselves.
Accountability to
Beneficiaries:
Mercy Corps team members are expected to support
all efforts towards accountability, specifically to our beneficiaries and to
international standards guiding international relief and development work,
while actively engaging beneficiary communities as equal partners in the
design, monitoring and evaluation of our field projects.
Qualifications, Skills and Experience: 
  • The applicant must hold an MA in social
    science, international development, or relevant field (with coursework in
    M&E, research and evaluation methodologies, statistical analysis or
    organizational development) or similar field of study.
  • The ideal candidate for the Regional
    Monitoring, Evaluation and Learning (MEL) Advisor job placement should
    have a minimum of five to seven years’ experience in international relief
    and development programs, with 3+ years in field postings, and 3+ years
    working for an international agency on monitoring, evaluation, and
    learning.
  • Strong technical expertise including passion
    for handling large amounts of data and transforming it into compelling
    visualizations that facilitate analysis and decision-making. Demonstrated
    understanding of intermediate statistics and the ability to summarize,
    generalize, and make predictions from large data sets.
  • Broad knowledge and understanding of project
    management, including experience leading program design, implementation,
    and monitoring and evaluation.
  • Significant experience managing
    organizational change initiatives in a relief or development context with
    previous Mercy Corps experience strongly preferred.
  • Extensive field experience in developing
    practical, useful, timely monitoring systems, both at the program- and
    country-levels that promote use of data for adaptive management and
    learning.
  • Previous exposure and experience with a range
    of both private and institutional donors such as EC, USAID, and DFID and
    familiarity with their measurement, reporting, and evaluation
    requirements.
  • Comfort working with qualitative and
    quantitative methodologies for data collection and analysis.
  • Exceptional analytical and problem-solving
    skills and experience with statistical/graphical software or spatial
    software.
  • Proven experience with current technologies,
    such as web-based data management and analysis tools, digital data
    collection, mapping, Google applications, data visualization, interactive
    dashboards, etc.
  • Previous exposure and experience in building
    iterative learning systems or feedback loops and approaches in
    human-centered design are strongly valued.
  • Significant experience in facilitating
    learning and capacity building across teams.
  • Strong group process design and facilitation
    skills, including developing and leading workshops.
  • Demonstrated ability to manage and
    communicate effectively with team members of varied work styles;
  • High degree of flexibility and creativity in planning
    and problem solving.
  • Excellent oral and written communications
    skills in English are required.
How to Apply:
All
suitably qualified and interested Ugandan candidates should send their
applications including a cover letter clearly stating the salary requirements,
updated CV (with three professional referees), and copies of academic
qualifications/certificates to the HR/Admin Manager, Kampala Head Office on 4th
Floor Embassy Plaza, Plot 1188-1190 Ggaba Road. The E-mail applications with
cover letter should be sent to: mcjobs@ug.mercycorps.org
Deadline:  18th April
2016
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