The Ugandan Jobline

• Development and responsibility for the Ban
  assurance acquisition strategy.
• Responsible for the Banc assurance profit and
  loss.
• Management, monitoring and development of
  Banc assurance business.
• Support the sales teams in the administration
  of Banc assurance strategy.
• Responsible for project governance &
  control and timely processing of payments/claims.
• Frequently monitor competitor landscape and
  take action to keep BBU ahead of competition.
• Apply need based product development and
  selling approach through the channel programs.
• Ensure TCF principles are embedded in all the
  channel and portfolio actions.
• Continuously review E2E processes to ensure
  customer experience is good making BBU the “Go To Bank”.
• Implementation of governance, risk,
  compliance and control in line with Barclays group policies

• Ensure P&L and Portfolio management in
  line with financial targets and within TCF.
• Stimulate acquisitions, x-sell and up sell
  activity via innovative campaigns and contests
• Ensure all new products and channel
  enhancements comply with compliance and regulatory guidelines (both
  internal and external related) and NAPA process
• Take lead and conduct market research and
  competitive scan to understand other players channel offerings
• Determine the right action in order attract
  and retain banc assurance products
• Make pricing decisions over products.
• Ensures review and escalation if required, of
  project / program Risks and Issues.
• Responsible for monitoring activities and
  ensure compliance with laid down Program standards and procedures.
• Conduct legal and regulatory assessment as
  required
• Give necessary notices to local
  government/regulators and public of channel changes.
• Review and feedback into customer
  satisfaction surveys, responding to customer complaints.
• Work closely with People Development and
  Sales Management functions to design and deliver appropriate training, and
  give input into sales strategies.
• Obtain the necessary sign-off for change
  requests
• Maintain and update the Insurance library
  regularly and Ensure all documentation is correctly configured

• Oversee the banc assurance team to achieve
  Retail Business objectives through focused Product activities, providing
  regular feedback to the team on their performance.
• Build and develop a high performing team
  through embedding performance development and coaching.
• Discuss and finalize performance Development Plans
  and ratings for Direct reports
• Determine and manage Training Needs analysis
  and succession plans direct reports and ensure they do the same for all
  their staff.
• Effective resource management/planning that
  reflect current and future business requirements.
• Provide team support where required
• Provide honest, direct and constructive
  feedback to fellow team members
• Share knowledge experience and best practice
  with team members and other Retail colleagues.

• Work closely with / support and ensure timely
  delivery from Change, Operations & Technology teams for development of
  processes, infrastructure, and IT capability.
• Facilitate design and delivery of new product
  training
• Provides support to outlets and other
  functions on insurance issues
• Interact regularly with internal service
  providers (e.g. Operations, KYC Helpdesk, insurance companies) to ensure
  fast and efficient service to customers (both internal and external
  customers)
• Manage all aspects of policy claims,

• Ensure that all activities and duties are
  carried out in full compliance with regulatory requirements, Enterprise
  Wide Risk Management Framework and internal Barclays Policies and Policy
  Standards. Understand and manage risks and risk events (incidents)
  relevant to the role.
• Interface with the Risk & compliance
  function at the country Head Office to achieve the desired results.
• Initiate and regularly update plans for
  reduction of provisions/impairment. This role is directly accountable for
  the quality of the debtors’ book for Retail.
• Accountable for compliance and control for
  all BBU Banc assurance products.
• Prepare Product monthly review covering
  sales, financials and expenses, productivity, promotions etc.
• Ensure Governance, Compliance, Risk and
  Control are implemented and adhered to meet Group Standards by Centre.
  Staff at all levels to be clear on what is expected of them. Any new
  regulatory or Group requirements are to be implemented and reviewed
• Obtain regulatory approvals on tariffs.
• Ensuring business adherence to laid down
  claims SLA’s.

• The applicant for the Barclays Bank UK Product
  Manager Bancassurance job placement should at least hold a Business degree
  or relevant experience
• Previous experience in leadership of a
  diverse/ large team
• Insurance experience
• Broad knowledge of the Bank’s products,
  services and policies and/or other specialist knowledge required to
  undertake the role:
• Working knowledge of the specific retail
  product set and service
• Broad knowledge and understanding of the
  retail network business processes and operating procedures.
• Good understanding of risk policy
• Broad understanding of the local competitor
  market.
• Personal Traits: Respect, Integrity, Service, Excellence,
  Stewardship, Assertiveness, Tenacity, Personable, Accuracy and attention
  to detail

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