Head of Information Technology Employment Opportunity – National Social Security Fund (NSSF)

Organization: National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Managing Director
About NSSF:
The National Social
Security Fund (NSSF) is positioning itself to be the Social Security Provider
of Choice in Uganda. Our belief at the Fund is that each employee contributes
directly to the growth and success of the business and each employee is
expected to take pride in being a member of the team. With our shared purpose
of being the Social Security Provider of Choice providing exceptional customer
service with a workforce that is well motivated and skilled.
Job Summary: The Head of Information Technology provides
vision and leadership to the Fund with regards to technology and information
management. A key part of this role is developing and implementing information
technology (IT) initiatives for the Fund by identifying products/systems,
automation, service delivery and support that enables business efficiency.
Key Duties and
Responsibilities: 
  • Steer
    strategic and tactical planning, development, evaluation, and coordination
    of the information and technology systems for the Fund.
  • Manage
    long term capacity planning in terms of human resources, equipment
    sourcing and implementation.
  • Ensure
    the continuous delivery and operation of integrated operational and
    administrative information systems key of which is the development and
    update of a Business Continuity Plan.
  • Manage
    and monitor the implementation of servers, infrastructure, security,
    networks and security systems implemented for use in the Fund.
  • Ensure
    that the Fund’s network is current with the information systems standards
    set by the industry and regulatory entities.
  • Actively
    participate proactively with other members of the Fund’s senior management
    team in developing and executing strategic plans to optimize the use of
    information technology in support of business objectives.
  • Participate
    in policy and decision making regarding resource allocation and future
    direction and control of proposed information systems.
  • Plan,
    manage and ensure the integration of various ERP systems in line with the
    Fund’s long term objectives.
  • Recommend
    on sourcing of large and complex IT related purchases for the Fund and
    prepare the procurement plan for the department.
  • Manage
    the development and implementation of the Fund’s system security by
    keeping abreast of new threats/vulnerabilities as realized in the industry
    and devise ways to address these to ensure the Fund is not exposed.
  • Provide
    advice and guidance to ExCo and the Board of Directors on IT strategic
    issues, day to day operations and problem resolution.
  • Oversee
    the management of multiple information and communications systems and
    projects, including voice, data, imaging, office automation etc.
  • Oversee
    the coordination, facilitation, and consultation with all departmental
    heads on information systems, communications, human capital and customer
    management systems initiatives.
  • The
    jobholder will provide leadership to staff though monitoring and managing
    the performance of staff, identification of training and development needs
    and ensuring staff are competent to deliver service and results.
  • Mentor
    and coach staff on any changes in operational process and supervise their
    performance on the same.
  • Prepare
    and ensure the efficient management of the IT budget.
  • Oversee
    hardware, software and contract management with various service providers
    ensuring value for money.
  • Approve
    and control expenditure relating to projects such as procurement of
    hardware.
  • Work
    closely with vendors and vet legal documentation such as maintenance
    documents related to the projects.
Qualifications, Skills
and Experience: 
  • The
    ideal candidate for the National Social Security Fund Head of Information
    Technology career placement should hold a Bachelor’s degree, preferably in
    Information Technology or Computer Sciences.
  • Professional
    Certification in SUN/ORACLE/IBM
  • A
    Certificate in Information Technology or Project Management (PMP)
  • Professional
    Certifications in Cisco Networking, Microsoft Systems or ERP
    Administration
  • A
    minimum of ten years’ experience in Information Technology, five of which should
    have been in a managerial role.
  • Previous
    experience in software projects of big size and complexity
  • Significant
    experience with managing multi-specialized IT staff
  • Previous
    experience with managing IT budgets of over UGX 2 Billion
  • The
    applicant must have been involved in a major IT core system – change in a
    large organisation
  • Good
    leadership and people management skills
  • Good
    planning and organizational skills
  • Commercial
    awareness
  • Strategic
    skills
  • Good
    negotiation skills
  • Excellent
    communication skills
  • Good
    problem solving and analytical skills
  • Skilled
    in new solutions for Service delivery (Website, SMS, Call Center etc.)
  • Automation
    of manual processes
  • Vendor/Contractor
    management skills
How to Apply: 
All candidates are
strongly encouraged to send their applications together with detailed CVs
specifying day time telephone contact, postal and email addresses of both the
applicant and three referees via E-mail to recruitment@nssfug.org. Scanned copies
of testimonials, academic and professional credentials MUST be attached to the
applications.
NB: Only shortlisted and successful
candidates will be contacted. Please note that canvassing or lobbying will lead
to automatic disqualification of the candidate.
Deadline: 8th April 2016 by 5PM

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