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Head of Information Technology Employment Opportunity – National Social Security Fund (NSSF)
Job Title: Head of Information Technology
Organization: National Social Security Fund (NSSF)
Duty Station: Kampala, Uganda
Reports to: Managing Director
About NSSF:
The National Social
Security Fund (NSSF) is positioning itself to be the Social Security Provider
of Choice in Uganda. Our belief at the Fund is that each employee contributes
directly to the growth and success of the business and each employee is
expected to take pride in being a member of the team. With our shared purpose
of being the Social Security Provider of Choice providing exceptional customer
service with a workforce that is well motivated and skilled.
Security Fund (NSSF) is positioning itself to be the Social Security Provider
of Choice in Uganda. Our belief at the Fund is that each employee contributes
directly to the growth and success of the business and each employee is
expected to take pride in being a member of the team. With our shared purpose
of being the Social Security Provider of Choice providing exceptional customer
service with a workforce that is well motivated and skilled.
Job Summary: The Head of Information Technology provides
vision and leadership to the Fund with regards to technology and information
management. A key part of this role is developing and implementing information
technology (IT) initiatives for the Fund by identifying products/systems,
automation, service delivery and support that enables business efficiency.
vision and leadership to the Fund with regards to technology and information
management. A key part of this role is developing and implementing information
technology (IT) initiatives for the Fund by identifying products/systems,
automation, service delivery and support that enables business efficiency.
Key Duties and
Responsibilities:
Responsibilities:
- Steer
strategic and tactical planning, development, evaluation, and coordination
of the information and technology systems for the Fund. - Manage
long term capacity planning in terms of human resources, equipment
sourcing and implementation. - Ensure
the continuous delivery and operation of integrated operational and
administrative information systems key of which is the development and
update of a Business Continuity Plan. - Manage
and monitor the implementation of servers, infrastructure, security,
networks and security systems implemented for use in the Fund. - Ensure
that the Fund’s network is current with the information systems standards
set by the industry and regulatory entities. - Actively
participate proactively with other members of the Fund’s senior management
team in developing and executing strategic plans to optimize the use of
information technology in support of business objectives. - Participate
in policy and decision making regarding resource allocation and future
direction and control of proposed information systems. - Plan,
manage and ensure the integration of various ERP systems in line with the
Fund’s long term objectives. - Recommend
on sourcing of large and complex IT related purchases for the Fund and
prepare the procurement plan for the department. - Manage
the development and implementation of the Fund’s system security by
keeping abreast of new threats/vulnerabilities as realized in the industry
and devise ways to address these to ensure the Fund is not exposed. - Provide
advice and guidance to ExCo and the Board of Directors on IT strategic
issues, day to day operations and problem resolution. - Oversee
the management of multiple information and communications systems and
projects, including voice, data, imaging, office automation etc. - Oversee
the coordination, facilitation, and consultation with all departmental
heads on information systems, communications, human capital and customer
management systems initiatives. - The
jobholder will provide leadership to staff though monitoring and managing
the performance of staff, identification of training and development needs
and ensuring staff are competent to deliver service and results. - Mentor
and coach staff on any changes in operational process and supervise their
performance on the same. - Prepare
and ensure the efficient management of the IT budget. - Oversee
hardware, software and contract management with various service providers
ensuring value for money. - Approve
and control expenditure relating to projects such as procurement of
hardware. - Work
closely with vendors and vet legal documentation such as maintenance
documents related to the projects.
Qualifications, Skills
and Experience:
and Experience:
- The
ideal candidate for the National Social Security Fund Head of Information
Technology career placement should hold a Bachelor’s degree, preferably in
Information Technology or Computer Sciences. - Professional
Certification in SUN/ORACLE/IBM - A
Certificate in Information Technology or Project Management (PMP) - Professional
Certifications in Cisco Networking, Microsoft Systems or ERP
Administration - A
minimum of ten years’ experience in Information Technology, five of which should
have been in a managerial role. - Previous
experience in software projects of big size and complexity - Significant
experience with managing multi-specialized IT staff - Previous
experience with managing IT budgets of over UGX 2 Billion - The
applicant must have been involved in a major IT core system – change in a
large organisation - Good
leadership and people management skills - Good
planning and organizational skills - Commercial
awareness - Strategic
skills - Good
negotiation skills - Excellent
communication skills - Good
problem solving and analytical skills - Skilled
in new solutions for Service delivery (Website, SMS, Call Center etc.) - Automation
of manual processes - Vendor/Contractor
management skills
How to Apply:
All candidates are
strongly encouraged to send their applications together with detailed CVs
specifying day time telephone contact, postal and email addresses of both the
applicant and three referees via E-mail to recruitment@nssfug.org. Scanned copies
of testimonials, academic and professional credentials MUST be attached to the
applications.
strongly encouraged to send their applications together with detailed CVs
specifying day time telephone contact, postal and email addresses of both the
applicant and three referees via E-mail to recruitment@nssfug.org. Scanned copies
of testimonials, academic and professional credentials MUST be attached to the
applications.
NB: Only shortlisted and successful
candidates will be contacted. Please note that canvassing or lobbying will lead
to automatic disqualification of the candidate.
candidates will be contacted. Please note that canvassing or lobbying will lead
to automatic disqualification of the candidate.
Deadline: 8th April 2016 by 5PM
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or find us on our Facebook page https://www.facebook.com/UgandanJobline