The Ugandan Jobline

• In charge of the maintenance of academy staff
  files as per agreed process and guidelines to reflect current reality of
  employee’s life cycle
• Responsible for the data entry of personnel
  details of candidates for academy staff positions
• Follow up on NSSF registration for employees
• In charge of resolving HR queries on benefits
  or grievances from Academy Staff
• Render support in processing termination and
  issuance of warning letter to academy staff
• Assist in processing timely reports on asset
  recovery
• Perform clerical functions like printing,
  photocopying, scanning etc.
• Responsible for the registration of trainees
  who attend our residential training programme
• Verification of academic and professional
  documents
• In charge of the collection of staff details
• Onboarding and induction
• Issuance of training and employment contracts
• Ensuring transport refunds for all trainees
• Phone screening of candidates (if applicable)
• Reference checks on candidates (if
  applicable)

• The ideal candidate for the Bridge
  International Academies People Operations Associate job placement should
  preferably hold a Diploma in Business Management or HR
• One or two years’ experience in a similar
  position
• Fast and accurate typing (25 WPM)
• Excellent verbal and written communication
  skills (English and Kiswahili)
• Strong problem-solving skills: you
  should be able to identify the root cause, provide a solution, discuss the
  solution with Supervisor and help execute.
• Strong interpersonal skills: you
  should be able to connect with our customer, the Academy Staff over phone
  and in-person at the training site; ability to communicate the Company HR
  policies with compassion and understanding.
• Excellent verbal and written communication skills: you
  should be able to speak clearly and persuasively in all situations and
  also lead written communications to our Academy Staff on queries.
• Keen attention to detail: you should be able to demonstrate
  accuracy and thoroughness of own work.
• Adaptability: you should be flexible and adapt to
  changing environment.
• Dependability: you should be reliable, consistent
  and alert your Supervisors in case of any changes to schedule well in
  advance.

• A detailed doer – You have a track record of getting
  things done. You’re organized and responsive.  You take ownership of every idea you
  touch and execute it to a fine level of detail, setting targets, engaging
  others, and doing whatever it takes to get the job done.  You can multi-task dozens of such
  projects at once and never lose sight of the details.  Likely, you have some experience in a start-up
  or other rapid-growth company.
• A networking mastermind – You excel at meeting new people
  and turning them into advocates. 
  You communicate in a clear, conscientious, and effective way in
  both written and oral speech.  You
  can influence strangers in the course of a single conversation.  Allies and colleagues will go to bat for
  your ideas.
• A creative problem-solver – Growing any business from scratch
  comes with massive and constant challenges.  On top of that, Bridge works in
  volatile, low-resource communities and runs on fees averaging just $6 a
  month per pupil.  You need to be
  flexible and ready to get everything done effectively, quickly, and
  affordably with the materials at hand. 
  Every dollar you spend is a dollar our customers, who live on less
  than $2 a day, will have to pay for.
• A customer advocate – Our customers – these families
  living on less than $2 a day per person – never leave your mind.  You know them, get them, have shared a
  meal with them (or would be happy to in the future).  You would never shrink back from shaking
  a parent’s hand or picking up a crying child, no matter what the person
  was wearing or looked like.  Every
  decision you make considers their customer benefit, experience, and value.
• A life-long learner – You believe you can always do
  better.  You welcome constructive
  criticism and provide it freely to others. 
  You know you only get better tomorrow when others point out where
  you’ve missed things or failed today.

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