Organisation: Barclays Bank
Duty Station: Kampala, Uganda
Reports to: Head,
Global Corporates & Financial Institutions
Global Corporates & Financial Institutions
About Barclays
Africa:
Africa:
Barclays Africa encompasses Barclays Global Retail
Banking, Corporate Banking, and Barclaycard operations in 10 countries
organised in four geographic areas: North Africa (Egypt), East and West Africa
(Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia
and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Banking, Corporate Banking, and Barclaycard operations in 10 countries
organised in four geographic areas: North Africa (Egypt), East and West Africa
(Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia
and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a
network of 573 branches and service centres providing a variety of traditional
financial products including retail mortgages, current and deposit accounts,
commercial lending, unsecured lending, credit cards, treasury and investments.
network of 573 branches and service centres providing a variety of traditional
financial products including retail mortgages, current and deposit accounts,
commercial lending, unsecured lending, credit cards, treasury and investments.
Job Summary: The Relationship
Manager-Global Development Organisations for the Barclays Bank franchise will
mainly do the following:
Manager-Global Development Organisations for the Barclays Bank franchise will
mainly do the following:
- Manage and sustain a portfolio of corporate customers under the
umbrella of Global Development Organizations and or Public sector names,
building long term relationships founded on efficient and reliable support
for their business. This is achieved particularly through quick risk
decisions and managing consistency and quality of operational service. - The primary job objective is to maximize risk-adjusted portfolio
contribution; and to grow the liability base of the Corporate bank. - The incumbent will also be responsible for business development both
with new customers and with existing customers where they are expected to
increase “wallet share”.
Key Duties and Responsibilities:
1. Sales and
Service: 60%
Service: 60%
- Maintain Relationship Account Plans for all customers in the
portfolio such that contact with customers is prioritized. - Carry out annual and if appropriate, interim reviews of customers
borrowing facilities - Conduct annual and if appropriate, interim reviews with
non-borrowing customers - Determine the key messages, e.g. agreed service standards,
negotiated pricing, relationship team contact points and new product
changes, deciding upon the most appropriate communication method - Deal with and find adequate solutions
to customer complaints - Determine the products that are most effective in meeting customers’
needs and be able to sell these at short notice both reactively and
proactively. - Research, create and follow up a target list for potential new
business.
2. Product and Business
Management 35%
Management 35%
- Research, create and follow up on a target list for potential new
business - Help in the identification of priority customers using the Customer
Relationship Planning templates to assess their present and potential
contribution. - Gather and collect all the required information that is needed to
prepare and assess credit applications. Role holder will be expected to
input certain key information such as judgmental information. (They will
work with Associate Relationship Managers (ARMs) and Corporate Credit Manager (CCM)
resources to construct credit applications). - Control and quality of the portfolio, using available triggers and
adherence to Risk management guidelines and policies.
3. Staff Management
5% : Day to
day coaching and development of Assistant Relationship managers (ARMs)
5% : Day to
day coaching and development of Assistant Relationship managers (ARMs)
Qualifications, Skills and Experience:
- The applicants should preferably hold a Bachelors in Business Administration, Sales & Marketing, International Business or equivalent
- Relevant and adequate experience gained in similar role and environment
- The applicant should have extensive knowledge of the Bank’s products,
services and policies. - Possess a detailed knowledge of the Corporate set of products as
well as a broad understanding of products available in Barclays Africa
Group. - For Complex products, will have a detailed knowledge of the
requirements of the more sophisticated customers. - Introduce the product and co-ordinate the introduction of the
relevant Group product specialist. - Possess extensive knowledge and understanding of policies and
strategies within the country as they relate to the demands of the
customer base. - Possess a detailed understanding of Country and CBRM guidelines and
credit risk policies. - The job holders will be ACIB or equivalent is required
- Excellent relationship skills
- Credit Risk skills, (an added advantage especially for Public sector
names) - General Corporate skills
- Excellent communications skills
How to Apply:
If you feel challenged by any of the above positions,
and believe you can deliver on key deliverables as outlined above, upload your
application letter, current curriculum vitae and photocopies of academic
certificate to our recruitment website detail below:
and believe you can deliver on key deliverables as outlined above, upload your
application letter, current curriculum vitae and photocopies of academic
certificate to our recruitment website detail below:
Barclays is an equal opportunity employer that
recruits, develops and promotes people on merit, and rewards outstanding
performance, regardless of background and gender.
recruits, develops and promotes people on merit, and rewards outstanding
performance, regardless of background and gender.
For queries contact us on 0417122453 or email: [email protected]
Deadline: 18th April, 2016
For More Ugandan Jobs, Please Visit https://www.theugandanjobline.com or
find us on our facebook page https://www.facebook.com/UgandanJobline