2 Customer Service Branch Manager Job Opportunities – Housing Finance Bank

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Organization: Housing Finance Bank
Duty Station: Jinja, Tororo, Uganda
Reports to: Senior Manager- Retail Performance
About US:
Housing
Finance Bank was incorporated as a private company under the Companies Act in
December 1967, the Bank has become a household name and has grown in leaps and
bounds with a good track record among the pioneers of a mortgage lending.
National Housing & Construction Corporation, a parastatal involved in real
estate business has 5% shareholding and National Social Security Fund (NSSF)
holds 50% and the Government of Uganda holds 45%. Today, the bank looks back
with pride on the business accomplished in the mortgage lending business.
Through innovation and placing emphasis on Honesty, Integrity, Efficiency and
Customer care, Housing Finance Bank is the leader in the mortgage, holding a
90% market share.
Job Summary: The Branch Manager will oversee the Housing
Finance Bank branch and ensure proper monitoring of the implementation of the
branch operations to aid the profitability of the business unit, business
growth and manage risk management in line with departmental guidelines
Key Duties and Responsibilities:
  • The incumbent will draw strategies to grow
    the branch’s liability base and asset portfolios in line with the Bank’s
    strategy.
  • Actively monitor the achievement of customer
    service rating in accordance with the bank set standard
  • Implement branch internal controls and procedures
    in line with the bank policy.
  • Plan and coordinate the budgeting processes
    and monitor monthly performance and initiate corrective action.
  • Regularly review, coordinate, monitor and
    authorize all the processes of opening, reactivation, adjustment, transfer
    and closure of all accounts in line with bank policies/procedures, KYC
    guidelines, CRB and money laundering guidelines.
  • Carry out field visits and carry out the
    verification of loans to improve branch portfolio quality.
  • Prepare and submit branch performance reports
    and present them to all stake holders for review in accordance to set
    standards.
  • Regularly monitor and implement compliance of
    credit risk frame work in order to keep portfolio asset quality within
    acceptable levels
  • Plan, review and evaluate staff development
    and performance needs in line with existing HR policies and PM guidelines
Qualifications, Skills and Experience:
  • The applicant should preferably hold an
    honours degree in business or related field from a recognized University.
  • Possession of Post-graduate qualifications /
    Professional Course in relevant discipline would be an added advantage.
  • At least five years of progressive experience
    in business growth and Branch operations, preferably progressive
    experience in credit
  • Broad knowledge and understanding of Laws and
    regulations relating to lending in Financial Institutions.
  • Computer literacy skills
  • Good credit analysis
  • Good marketing and sales skills
  • Good relationship management skills
How to Apply:
All
candidates who wish to join the Banking sector are invited to send their
applications including an updated CV, certified copies of all academic
transcripts, certificates and testimonials, daytime telephone contact, and
email address of both applicant, and three competent referees addressed to:
Head
Human Resources, Housing Finance Bank, Plot 4 Wampewo Avenue; P. O. Box 1539,
Kampala. Uganda.
NB: Only successful candidates will be contacted.
All applicants who will not have heard from us within two weeks of closing date
should consider their application unsuccessful.
Deadline: 2nd May 2016
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