Job Title: Senior Manager – Direct Sales
Organisation: MTN-Uganda
Duty Station: Kampala, Uganda
Reports to: GM-MTN Business
About US:
MTN-Uganda
is the leading telecommunications Company in Uganda, providing payphone, fixed
lines, fax/data, internet and mobile services.
is the leading telecommunications Company in Uganda, providing payphone, fixed
lines, fax/data, internet and mobile services.
Job Summary: The Senior Manager – Direct Sales will manage a
Direct Sales team including Key Account Managers in driving the business Sales
strategy and targets in key verticals through implementing robust customer
acquisition and retention initiatives.
Direct Sales team including Key Account Managers in driving the business Sales
strategy and targets in key verticals through implementing robust customer
acquisition and retention initiatives.
Key Duties and Responsibilities:
- In charge of developing and implementing MTN
sales strategy in line with overall Company Business Plan - Introduce and implement initiatives that are
targeting Improvement in customer satisfaction and retention levels. - Steer the MTN Business strategy for penetrating of competitor
accounts to increase MTN market share
with specific reference to the Government sector. - Oversee the implementation of company
policies and procedures regarding direct sales management. - The incumbent will also introduce differentiators
into the industry with special reference to the corporate sector - Develop MTN Business ambitious strategy for
new business development - Develop and
expand sales operations in the entire country by promoting out
MTN’s products and services. - Manage the performance and development of
Account Managers, Administrators and sales engineers enhance their
engagement levels and ensure maximization of their potential in generating business results. - Develop and manage sales Budget with the mandate of
maintaining customer satisfaction as well as customer retention and growth. - Work closely with commercial teams to ensure
that knowledge of new developments and offerings is disseminated to the
sales team and that customer issues/problems are dealt with promptly and to the satisfaction
of the customer. - Conduct periodic segment reviews and make
relevant and specific recommendations for
improvement. - Keenly track sales regularly and generate
periodic reports on sales volume growth and profitability of the sales
activities within the business segment. - Identify new sales opportunities and focus the sales
effort to capitalize on such opportunities. - Optimize sales and penetration into key
accounts within the region - Ensure that Sales Managers and Regional
Managers receive the levels of support they require to operate efficiently
and effectively - Actively participate as members of
cross-functional project team, as and when required.
Qualifications, Skills and Experience:
- The ideal candidate for the MTN Telecom
Senior Manager – Direct Sales job placement should hold a minimum of four years
tertiary qualification / A Post graduate Degree or Diploma or Professional
qualification & first degree in B. Com / Sales & Marketing /
BBA/Engineering or a business related discipline is an added advantage - At least five years’ experience, three ears
in relevant sector/ industry - Five years’ experience in relationship
management, sales and/or marketing role in a service industry - Previous exposure and experience working
across diverse cultures and geographies is advantageous - Working experience in sales management
position for more than 5 years in a fast-paced multinational company in a
highly competitive industry dealing in semi-durable high-tech goods that
require after-sales service or experience in an ICT environment. Or - Knowledge of Segment Management
- Working knowledge of business strategies
- Global Telecoms trends
- Broad industry awareness
- Enterprise Risk management knowledge and
skills - Working knowledge of the Sales cycle
- Working knowledge of CRM
- Good supervisory Skills
- Good business and financial skills
- Well-developed negotiation and Persuasion skills
- Excellent Leadership and people skills
- Excellent analytical and problem solving
- Strategic Management skills
- Good planning skills
- Skilled in reviewing, motivating and coaching
- Good performance management skills
- Excellent communication and interpersonal
skills - Broad knowledge and understanding of
budgeting principles - Good presentation skills
- Financial and margin management skills (Risk
management) - High levels of Integrity
- Good team leader/ player
Training:
- Relationship sales Training
- Financial Management
- ICT and Telecommunications
- GSM/3G/LTE technology
- Contract appreciation and business related
courses
NB: Please note that presentation of false academic
documents and certification will lead to criminal prosecution.
documents and certification will lead to criminal prosecution.
How to Apply:
All
suitably qualified and interested candidates should send/deliver their job
applications with detailed CVs, certified copies of academic certificates
(originals are to be presented at the interview) and names and addresses of
three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O Box
24624, Kampala, (MTN Towers), Uganda.
suitably qualified and interested candidates should send/deliver their job
applications with detailed CVs, certified copies of academic certificates
(originals are to be presented at the interview) and names and addresses of
three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O Box
24624, Kampala, (MTN Towers), Uganda.
Deadline: 24th March, 2016
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