The Ugandan Jobline

• Source for business opportunities and
  generate sales leads. Ensure to meet the monthly sales leads targets
• The incumbent will type correspondence,
  reports, minutes and other documents as instructed
• In charge of tendering & bidding; peruse
  all local dailies for available tender opportunities, collate all relevant
  documentation and make tender applications within expected timelines, and
  make necessary follow ups
• Participate in any sales and marketing
  initiative that the Company may undertake in future
• Assume all receptionist duties, attend to the
  public, walk-in customers and refer them to appropriate staff members,
  offer the necessary assistance
• Manage/answer phone/switchboard, route calls,
  and take messages in a manner that offers professional customer service.
  Address all customer queries and concerns satisfactorily
• Oversee the branch customer database in close
  liaison with the Manager and Kenya office, and ensure regular update of
  the portfolio maintaining high integrity & accuracy
• Capture all service visits/cards in the
  computer, make service bookings, undertake all necessary service
  programming and planning
• In charge of office documentation i.e.
  filing, photocopying and sorting out of all relevant documents as required
  by service teams, Manager or the Kenya office
• Compile necessary statistical reports as
  requested.
• Distribute incoming mail and prepare outgoing
  mail including bulk mail.
• Oversee the general cleanliness of the office
  by effective supervision of office cleaner/tea lady to ensure it remains
  clean and free from clutter. Oversee the tea lady’s office duties ensuring
  she prepares staff tea timely, etc
• Order office supplies and monitor inventory.
• Maintain appropriate interpersonal
  relationships with colleagues, peers, and consumers.
• Assist with various program operations as
  requested by the Manager
• Maintain a register of all received customer
  correspondence (letters / email, etc) and distribute them as well as make
  daily follow-ups on outstanding cases. Generate a weekly report indicating
  number letters/requests/enquiries as well as action status                                         
• Adhere to the Company policies as prescribed
  in the You and company booklet
• Comply with the work ethics and in particular
  the Code of Conduct & health and safety requirements
• Perform any other duties as instructed by the
  Manager

• The ideal candidate for the Sales &
  Administration Assistant vacancy should preferably hold a Degree in a
  Business field from a recognized institution
• At least three years of office support and
  administration experience
• Telemarketing experience is an added
  advantage
• Good presentation skills
• Good problem solving skills
• Ability to work unsupervised
• Good documentation and record keeping skills
• Accuracy and attention to details
• Proven ability to interact with the business
  at all levels, especially with clients and operations staff
• Excellent analytical skills
• Good team player with strong verbal and
  written communication skills
• Proficiency in Microsoft Office, specifically
  Excel Spread sheets is desired

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