Job Title: Relationship Supervisor Investment Clubs
Organization: Centenary Bank
Duty Station: Kampala, Uganda
Reports to: Manager SME Banking
About US:
Centenary
Bank is the leading Commercial Micro Finance Bank in Uganda serving over
1,300,000 clients (a quarter of the banking population) in 58 branches spread
countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Bank is the leading Commercial Micro Finance Bank in Uganda serving over
1,300,000 clients (a quarter of the banking population) in 58 branches spread
countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Job Summary: The Relationship Supervisor Investment Clubs will
be in charge of developing and maintaining a pro-active customer advisory
relationship management that includes effective consultative selling and
structuring of Investment solutions for potential or existing customers in line
with the set targets, service standards and strategic objectives of the Bank.
be in charge of developing and maintaining a pro-active customer advisory
relationship management that includes effective consultative selling and
structuring of Investment solutions for potential or existing customers in line
with the set targets, service standards and strategic objectives of the Bank.
Key Duties and Responsibilities:
1. Business Development:
- Work in liaison with clients to assess
individual and group financial situations and develop strategic financial
planning solutions. - The incumbent will implement effective
product solutions, and cross sales, maximize product utilization,
establish, maintain and segment Investment groups based on various
inclinations, savings patterns, legacy focus and scale of commitment to
grow in coordination with Branches. - Drive and monitor sector growth of the loan
book and deposits, assess and track portfolio growth and group lifetime
value through regular performance reports and initiate key strategies of
driving the business, in line with the set targets. - Develop annual work plans for the regions,
aggressively market and generate leads and pipelines. - Quarterly re-stream and update customer
databases for effective portfolio management. - Periodically generate a database of market
information on all Investment club and market trends to assess
opportunities for business expansion and revenue generation. - The jobholder will also develop end to end
standard value propositions for the sector and ensure simplified
registration and account opening in branches.
2. Client Relationship
Management
Management
- Plan and implement customer relationship
management and ensure effective follow up any issues affecting the
relationship, conduct periodic visits or meetings; and recommend,
procedural, process, and policy changes required to meet customer
expectations/needs and generate periodic status reports. - Build and strengthen strategic partnerships
with professional bodies and value adding knowledge bases to confer
information to the investment clubs, and maintain an updated database for
the potential customers while providing direction to branches on the
potential pipelines, markets and sectors for formation and training of
investment clubs.
3. Strategy and Planning:
Actively participate in the strategic planning and budgeting process of
the Unit.
Actively participate in the strategic planning and budgeting process of
the Unit.
4. Department / Unit
Coordination:
Coordination:
- Work closely with branch management and staff
to implement and monitor a system of ensuring KYC compliance and risk
management policies in line with bank procedures. - Develop healthy and productive relationship
with treasury department to support investment options and primary
dealership for customers.
Qualifications, Skills and Experience:
- The ideal candidate for the Centenary Bank Relationship
Supervisor Investment Clubs job opportunity should hold an Honors’ degree
in Business Administration, Economics, and Commerce, Statistics or any other
related discipline. - Possession of a postgraduate qualification in
business management, marketing, economics, and any related disciplines is
an added advantage. - Five or more years’ experience in a large
corporate banking environment working directly with client’s e.g. credit /
banking / marketing / client relationship management with two years at
Supervisory / Senior Officer level. - Comprehensive knowledge of the market,
industry and global events with good business networks. - Demonstrated ability to strategically think
for the business - Ability to develop and manage the Bank’s
sales schedules and advise on targets of the Sector and pricing of
services offering - Capacity to carry out Loyalty meetings with
clients and decide on customer rewards. - Good report writing and public presentations
skills. - Capacity to undertake Portfolio tracking,
re-streaming and updates - Ability to carry out market research and
benchmarks and propose product refinements/improvements. - High degree of innovativeness in resolving
customer queries and providing solutions while harnessing opportunities
How to Apply:
All
candidates who desire to join Centenary Bank should send their applications by
following the instructions below; downloading an application form for
employment, download
here, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
candidates who desire to join Centenary Bank should send their applications by
following the instructions below; downloading an application form for
employment, download
here, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
General
Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
Note: While we thank all applicants for your interest.
Only shortlisted applicants will be contacted. Only shortlisted applicants will
be contacted.
Only shortlisted applicants will be contacted. Only shortlisted applicants will
be contacted.
Deadline: 31st March 2016 by 5:00 pm
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or find us on our facebook page https://www.facebook.com/UgandanJobline