The Ugandan Jobline

• Steer and monitor the growth of the loan book
  and deposits of the sector, initiate/identify product development
  solutions for the segment and generate monthly sales performance reports
  in line with the set targets.
• The incumbent will develop a standard value
  proposition for the sector in line with business needs.
• Actively market and effectively generate
  leads, create and periodically update customer databases for potential and
  existing Financial Institutions and Insurance Companies and recommend financial
  solutions based on customer value line with the set targets.
• Carry out annual business reviews of the
  business, account plans and recommend integrated financial solutions based
  on customer lifetime cycle value line with the set targets.
• Render support in the generation of end-to-end
  network value chain opportunities for all business segments in in line
  with banking practice and identified customer needs.

• Plan and implement customer relationship
  management, ensure timely follow up any issues affecting the relationship,
  recommend, procedural, process, and policy changes required to meet
  customer expectation/needs and generate periodic status reports.
• Maintain an updated database for potential
  customers; give direction to branches on the potential pipelines and
  conduct periodic visits or meetings to achieve understanding of their
  business needs intended to build a loyal customer base, in coordination
  with the branches.
• Implement and monitor the existing MOUs with
  Financial Institutions and ensure that the agreed terms and conditions are
  adhered to. Branch Coordination
• Work closely with branch management and staff
  to implement and monitor a system of ensuring continued compliance with
  Know your Customer and risk management policies in line with bank
  procedures, Monitor branch adherence to service level standards to
  institutional clients and Identify business opportunities that can be
  supported at regional and branch level for growth of the Bank..
• Annually develop and review strategic plan
  and activities for the segment and monitor business trends affecting the
  sector.

• The ideal candidate for the Centenary Bank
  Manager Relationship Supervisor Financial Institutions job opportunity
  should hold an Honors’ degree in Business Administration, economics,
  commerce, statistics or any other related discipline.
• Possession of postgraduate qualification in
  business management, marketing, economics, and any related disciplines is
  an added advantage.
• A minimum of five years’ experience in a
  large corporate banking environment working directly with client’s e.g.
  credit / banking / marketing / client relationship management with two
  years at Supervisory / Senior Officer level.
• Familiarity with the market, industry and
  global events with good business networks
• Demonstrated ability to strategically think
  for the business
• Excellent marketing, presentation and report
  writing skills
• Excellent communication skills in order to
  manage Loyalty meetings.
• Proven ability to handle multiple tasks
  simultaneously, timely and deliver under pressure.
• Demonstrated ability to resolve customer
  service delivery issues timely and professionally
• Creativity in resolving customer queries in
  challenging situations but in a professional manner
• Computer literacy skills
• Good people management, negotiation and team
  building skills

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