Relationship Supervisor China Business Job Careers – Centenary Bank

Organization: Centenary Bank
Duty Station: Kampala, Uganda
Reports to: Manager Corporate Banking
About US:
Centenary
Bank is the leading Commercial Micro Finance Bank in Uganda serving over
1,300,000 clients (a quarter of the banking population) in 58 branches spread
countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Job Summary: The Relationship Supervisor China Business will
support the Bank in developing and maintaining a proactive customer advisory
relationship management that includes effective consultative selling and
structuring of solutions for potential or existing customers for Chinese
business entities and Traders, undertaking cross border trade and trading with
China in line with the set targets, service standards and strategic objectives
of the Bank.
Key Duties and Responsibilities: 
1. Business Development
and growth:
  • Steer and monitor the growth of the loan book
    and deposits of the sector, generate monthly sales performance reports in
    line with the set targets, and initiate key strategies of driving the
    business, through the branches.
  • Responsible for developing annual business strategies
    that drive performance, actively market segment and effectively generate
    leads, create and periodically update customer databases for potential and
    existing customers and recommend financial solutions based on product
    utilization and customer value line with the set targets.
  • Develop a standard value proposition and
    pricing strategy for the sector.
  • Periodically generate a database of market
    information on all traders in China and provide integrated financial
    product solutions in line with banking practice and identified customer
    needs.
2. Client Relationship
Management:
  • Plan and implement customer relationship
    management and ensure effective follow up any issues affecting the
    relationship.
  • Conduct customer engagement forums annually
    to update the customers on new trends in the Banking sector.
  • Carry out periodic visits or meetings to
    achieve understanding of the customer business needs in order to build a
    loyal customer base, in coordination with the Branches.
  • Recommend, procedural, process, and policy
    changes required to meet customer expectation/needs and generate periodic
    status reports.
  • Maintain an updated database for the
    potential Customers and give direction to branches on the potential
    pipelines.
  • Develop and implement retention strategies of
    customer base by carrying out periodic business reviews of account plans
    of the key businesses while supporting branches in linguistic
    interpretation and understanding of customer needs.
3. Branch Coordination:
  • Work closely with branch management and staff
    to implement and monitor a system of ensuring continued compliance with
    Know your Customer and risk management policies in line with bank
    procedures.
  • Support branches in coordination role with
    treasury and trade finance to ensure provision of Competitive financial
    solutions.
4. Strategy and Planning:
Actively participate in the strategic planning and budgeting process of
the division.
Qualifications, Skills and Experience:
  • The ideal candidate for the Centenary Bank Relationship
    Supervisor China Business job opportunity should hold an Honors’ degree in
    Business Administration, Economics, and Commerce, Statistics or any other related
    discipline.
  • Possession of Postgraduate qualification in
    business management, marketing, economics, and any related disciplines is
    an added advantage.
  • A minimum of five years’ experience in a
    large corporate banking environment working directly with clients e.g.
    credit / banking / marketing / client relationship management with two
    years at supervisory / senior officer level.
  • The incumbent should have eloquence in
    speaking Chinese – Mandarin and English with the ability to translate
    effectively in both Languages
  • Broad working knowledge of the market,
    industry and global events with good business networks.
  • Ability to strategically think for the
    business
  • Good marketing, and negotiation skills
  • Excellent Interpersonal and team building
    skills
  • Computer literacy skills
  • Good team building and management of diverse
    stakeholders
How to Apply:
All
candidates who desire to join Centenary Bank should send their applications by
following the instructions below; downloading an application form for
employment, download
here
, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
General
Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
Note: While we thank all applicants for your interest.
Only shortlisted applicants will be contacted. Only shortlisted applicants will
be contacted.
Deadline: 31st March 2016 by 5:00 pm
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more of the latest jobs, please visit https://www.theugandanjobline.com
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