Job Title: Sales Manager Lead Generator Team – 00225384
Organisation: Barclays Bank
UK
UK
Duty Station: Kampala,
Uganda
Uganda
Reports to: Head of Sales
– LG
– LG
About Barclays UK:
Barclays is a
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
British multinational banking and financial services company headquartered in
London. It is a universal bank with operations in retail, wholesale and investment
banking, as well as wealth management, mortgage lending and credit cards. It
has operations in over 50 countries and territories and has around 48 million
customers. As of 31 December 2011, Barclays had total assets of US$2.42
trillion, the seventh-largest of any bank worldwide.
Job Summary: The Sales
Manager – Lead Generator Team will support Barclays Bank in delivering strong
retail business performance through leadership of a number of Lead Generators.
The incumbent will also be responsible for the overall performance of the Lead
Generator team and achieving specific sales, service, and operational rigour
targets. The job holder will be ensuring the quality of sales to minimise
impairment and provisions to the acceptable standard.
Manager – Lead Generator Team will support Barclays Bank in delivering strong
retail business performance through leadership of a number of Lead Generators.
The incumbent will also be responsible for the overall performance of the Lead
Generator team and achieving specific sales, service, and operational rigour
targets. The job holder will be ensuring the quality of sales to minimise
impairment and provisions to the acceptable standard.
Key Duties and Responsibilities:
1.
Providing Powerful Leadership: 35%
Providing Powerful Leadership: 35%
·
Build, develop and motivate a high performing team
committed to achieving as individuals
Build, develop and motivate a high performing team
committed to achieving as individuals
·
Ensure that all team members are developed to
achieve their maximum potential whilst coaching them to build their awareness
of their strengths/development needs
Ensure that all team members are developed to
achieve their maximum potential whilst coaching them to build their awareness
of their strengths/development needs
·
Support in recruiting to fill manpower gaps within
Lead Generator Model at appropriate levels
Support in recruiting to fill manpower gaps within
Lead Generator Model at appropriate levels
·
Manage poor performance in line with contract of
employment
Manage poor performance in line with contract of
employment
·
In the way you lead on a daily basis, be a role
model for your people, do things wholeheartedly, communicating with passion and
enthusiasm embracing change as a way of working
In the way you lead on a daily basis, be a role
model for your people, do things wholeheartedly, communicating with passion and
enthusiasm embracing change as a way of working
·
Creating an empowering environment for your people
encouraging individual ownership, initiative and challenge of the status quo
Creating an empowering environment for your people
encouraging individual ownership, initiative and challenge of the status quo
·
Pursue your own development to increase personal
effectiveness acknowledging strengths and areas for developments
Pursue your own development to increase personal
effectiveness acknowledging strengths and areas for developments
·
Continuously weed out poor performers in line with
the contracts.
Continuously weed out poor performers in line with
the contracts.
·
Create a good working environment thus keeping staff
turnover to an acceptable level (less than 2% regrettable losses).
Create a good working environment thus keeping staff
turnover to an acceptable level (less than 2% regrettable losses).
2.
Driving Business Direction: 35% Implement the BARAF DST retail strategy for the
team, as agreed with the HODS, through the achievement of:
Driving Business Direction: 35% Implement the BARAF DST retail strategy for the
team, as agreed with the HODS, through the achievement of:
·
Company: hitting all
sales and income targets for your team
Company: hitting all
sales and income targets for your team
·
Controls – being in
control of our business. Ensure 100% KYC & Rigour Compliance while
minimising impairment. Continuously improving the sales process to make it
effective to meet bank objectives.
Controls – being in
control of our business. Ensure 100% KYC & Rigour Compliance while
minimising impairment. Continuously improving the sales process to make it
effective to meet bank objectives.
·
Customer – putting the
customer in the centre of all we do and resolving customer queries within SLA.
Customer – putting the
customer in the centre of all we do and resolving customer queries within SLA.
Sales
growth and income contribution
growth and income contribution
·
Working closely with the team to achieve sales and
service targets through Lead Generator strategy and provide feedback thereon
Working closely with the team to achieve sales and
service targets through Lead Generator strategy and provide feedback thereon
·
Take part in change management activities as
required
Take part in change management activities as
required
3.
Team-working: 10%
Team-working: 10%
·
Work closely with the Lead Generators to deliver
exceptional individual performance
Work closely with the Lead Generators to deliver
exceptional individual performance
·
Responsible for performance management directly for
assigned Lead Generators
Responsible for performance management directly for
assigned Lead Generators
·
Provide cover for other Sales Managers.
Provide cover for other Sales Managers.
·
The incumbent will provide ongoing coaching,
counselling and feedback to own team.
The incumbent will provide ongoing coaching,
counselling and feedback to own team.
·
Identify and recommend training needs and have plans
to satisfy needs.
Identify and recommend training needs and have plans
to satisfy needs.
4.
Community: 5%
Community: 5%
·
Participate in local community events and networking
opportunities (e.g. clubs, meetings, business associations)
Participate in local community events and networking
opportunities (e.g. clubs, meetings, business associations)
·
Identify community initiatives to become involved in
and support as part of Barclays community initiatives (such as Make a
Difference Day, Local community initiative, Financial Literacy)
Identify community initiatives to become involved in
and support as part of Barclays community initiatives (such as Make a
Difference Day, Local community initiative, Financial Literacy)
·
Link community initiatives to both business
opportunities and colleague events
Link community initiatives to both business
opportunities and colleague events
·
Actively promote community agenda within the branch
to build pride within colleagues and customers
Actively promote community agenda within the branch
to build pride within colleagues and customers
Qualifications, Skills and
Experience:
Experience:
· The applicants for the Barclays Bank Sales Manager vacancy must hold an A level certificate or
equivalent with good pass in Mathematics and English. Possession of a Bachelor’s
Degree is desired.
equivalent with good pass in Mathematics and English. Possession of a Bachelor’s
Degree is desired.
·
A minimum of two years’ experience in a sales role /
position, at least 18 months.
A minimum of two years’ experience in a sales role /
position, at least 18 months.
·
Prior exposure and experience in banking is desired
Prior exposure and experience in banking is desired
·
Broad knowledge of all Barclays product that are on
offer including pricing Knowledge.
Broad knowledge of all Barclays product that are on
offer including pricing Knowledge.
·
Detailed working knowledge of policies and
procedures
Detailed working knowledge of policies and
procedures
·
Thorough understanding of the financial services
industry.
Thorough understanding of the financial services
industry.
·
Excellent sales track record in financial services
industry.
Excellent sales track record in financial services
industry.
·
Detailed knowledge and understanding of Barclays
Bank’s segmentation framework and value propositions.
Detailed knowledge and understanding of Barclays
Bank’s segmentation framework and value propositions.
·
Working knowledge of the specific BARAF retail
product set and service
Working knowledge of the specific BARAF retail
product set and service
·
Detailed understanding of the retail network
business processes and operating procedures.
Detailed understanding of the retail network
business processes and operating procedures.
·
Good understanding of BARAF relevant risk policy
Good understanding of BARAF relevant risk policy
·
Understanding of the local competitor market.
Understanding of the local competitor market.
·
Skills in people
Management
Skills in people
Management
·
Excellent communication and presentation skills
Excellent communication and presentation skills
·
Good negotiation skills
Good negotiation skills
·
Ability to focus the team on results
Ability to focus the team on results
·
Business awareness
Business awareness
·
Business management
Business management
·
Performance management
Performance management
·
Resource management
Resource management
·
Good Team building
Good Team building
·
Excellent PC skills
Excellent PC skills
·
Excellent planning and organizational skills
Excellent planning and organizational skills
·
Ability to train others
Ability to train others
·
Understanding how large corporates and government
departments operate is an added advantage
Understanding how large corporates and government
departments operate is an added advantage
·
Candidates with contacts and a network in the
business community will have an added advantage
Candidates with contacts and a network in the
business community will have an added advantage
·
Team leader experience
Team leader experience
·
Mature and professional hence respected by the team
members
Mature and professional hence respected by the team
members
·
Positive attitude even under pressure.
Positive attitude even under pressure.
·
Skills in conflict resolution.
Skills in conflict resolution.
How to Apply:
If you feel
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
challenged by any of the above positions, and believe you can deliver on key
deliverables as outlined above, upload your application letter, current
curriculum vitae and photocopies of academic certificate to our recruitment
website detail below:
Barclays is an
equal opportunity employer that recruits, develops and promotes people on
merit, and rewards outstanding performance, regardless of background and
gender.
equal opportunity employer that recruits, develops and promotes people on
merit, and rewards outstanding performance, regardless of background and
gender.
For queries
contact us on 0417122453 or email: [email protected]
contact us on 0417122453 or email: [email protected]
Deadline: 1st April, 2016
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