Fresher Customer Care Jobs – Business Banker – Aponye at Stanbic Bank

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Organisation: Stanbic Bank
Duty Station:  Aponye
Mall, Kampala, Uganda
Job ID: 16217
About US:
Stanbic
Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is
in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading
banking and financial services group. The Standard Bank Group is the leading
banking group focused on emerging markets. It is the largest African banking
group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest
bank in Uganda by assets and market capitalization. It offers a full range of
banking services through two business units; Personal and Business Banking
(PBB), and Corporate and Investment Banking (CIB).
Job Summary: The Business Banker will support the Stanbic Bank Aponye
Mall in the provision of  a proactive
business banking sales and service management function that will retain and
grow a portfolio of SME customers by identifying and implementing value adding
and specialized financial product solutions from a range of standard and/or
customised offering.
Key Duties and Responsibilities:  
  • The incumbent will adhere to the service
    standards and provide excellent customer service
  • Receive and verify customer documents for
    account opening, facilities, account amendments and any other customer
    instruction according to laid down procedure
  • Adhere to the Sales High 5 standards
  • Acquire new business relationships and
    accounts Grow the portfolio balance sheet as per set targets
  • The Business Banker will oversee the credit
    and operational risk in account opening and loan processing
  • The incumbnet will manage the loan portfolio
    by active participation in watch list meetings, monitor/manage pre-Non
    Performing Loans (NPLs) and fully recover bank funds
  • Agree performance contract for the Account
    Support Officer and provide monthly performance feedback in order to
    maintain performance at required levels
  • Coach/mentor and arrange training
    interventions for the Account Support Officer
Qualifications, Skills and Experience:  
  • The ideal candidate for the Stanbic Bank Business
    Banker Job should  hold a Bachelor’s
    degree in Business Studies or a related field from a recognized university
  • A minimum of two years’ sales experience in
    branch banking
  • Previous experience running a small business
    an added advantage
  • Broad working knowledge of the Business
    Banking value proposition
  • Detailed knowledge of bank products/services
  • Sound knowledge of the bank’s policies and
    procedures relating to all areas under his/her control
  • Knowledge of service standards
  • Working knowledge of the core banking system
  • Knowledge of the risk management and credit
    principles
  • Good knowledge of bank policy regarding
    product criteria, pricing, charges and interest rates
  • Understanding of financial statements
How to Apply:
All
candidates who wish to join the one of Africa’s biggest Banking Groups,
Standard Bank in the aforementioned capacity are encouraged to Apply Online by
visiting Link below.
Deadline: 31st March, 2016

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