The Ugandan Jobline

• Proactively identify control deficiencies
  both within the segment and external sources and take necessary steps to
  address them.
• Prepare and manage budgets and manage all
  operating costs and expenditure as per authorized budget.
• Carry out mini-audits in the segment to
  ascertain control levels.
• Take steps to address control deficiencies
  identified by Audit, Risk and Central Bank within agreed timelines.
• Identify changes in the pattern of losses,
  analyse trends affecting the segment and take the necessary steps to
  prevent a recurrence.
• Conduct surprise checks on a quarterly basis
  and where control break downs are evident deviations
• Keenly monitor Continuity Management plans
  and close identified gaps
• Provide monthly and quarterly reports to the
  Manager, Virtual Branch and other stakeholders on Branch operations
  activities within the region
• Review suspense accounts for accuracy for the
  region and follows up on long outstanding items (over 30 days)
• Address risk areas in the Risk Control
  Self-Assessment (RCSA) that are beyond the Virtual Branch’s control and
  resolves identified gaps
• Carry out preliminary investigations of
  fraud/losses within the segment as per laid down procedures.
• Investigate and resolve irreconcilable
  transactions and difference in accordance with laid down procedures.
• Recommend process improvement areas including
  deletion of obsolete policies and procedures to the Manager Procedures.
• Customer Service
• Resolve premises, equipment, furnishing and
  connectivity issues with Premises Unit, IT Department and service
  providers as appropriate
• Manage Service Level Agreements for service
  providers (including but not limited to: maintenance of premises,
  generators, systems; servicing of air conditioners, all equipment; minor
  branch repair works;) for the business segment
• Monitor that there is sufficient float at any
  one time to ensure that there is no service breach in customer
  transactions.
• Ensure that adequate KYC is done for all the
  customers on boarded onto the segment.
• Address and resolve Minimum Standards control
  findings.
• Authorize branch limits raises, staff system
  profile changes within laid down procedures.

• Support the training and coaching of staff on
  the product offering, work flow, procedures and processes of the segment
• Identify knowledge/skills gaps and work with
  the Virtual Branch Manager and HC Business Partners to recommend
  appropriate interventions.
• Manage the handover process in accordance
  with laid down procedure
• Manage the on-boarding and probation process for
  new and existing employees
• Make talent recommendations to the Regional
  Manager and the HRBP
• Participate in the unit recruitment processes
  whenever applicable
• A member of the unit disciplinary management
  committee

• Support the development of workflows and
  processes that are required to deliver the product to the customers.
• Ensure mitigates are in place to manage risk.
• Ensure that there is adherence to the
  compliance standards of the bank and the Industry.
• Ensure regulatory and legislative compliance,
  in addition to ensuring that all mandatory reporting is done timely.
• Report non-compliance to the requisite
  departments
• Provide effective and accurate Feedback,
  Reporting & Escalation

• The applicant for the Stanbic Bank Compliance
  Manager- Virtual Branch job placement should have experience in financial
  services, with a minimum of three years minimum in compliance.
• Strong business knowledge in terms of
  applicable business area.
• Ongoing awareness  of regulatory requirements which relate
  to the Group’s business as well as compliance best practices and trends Finance
• Broad knowledge and understanding of
  Assurance methodology, structural importance and execution.
• Risk Management experience
• Previous experience in managing teams and
  also risk management

• Strategic Planning and Reporting:  Knowledge and understanding of the
  process and thinking required to formulate objectives and priorities, and
  implement plans  consistent with the
  long-term interests of the organisation in a global environment. The
  ability to identify and capitalise on opportunity.
• Application of Computer Aided Audit Techniques:
  Proven ability to use computer applications to review financial and process
  information to identify control failures
• Evaluation of Internal Controls:  The ability to analyse process controls
  for effectiveness    from a design
  and implementation perspective.
• Continuous Process Improvement: The
  ability to review existing processes with the view to    find better ways to execute tasks on a
  continuous basis.
• Risk Management: 
  Demonstrates knowledge and understanding of risk management    methodologies, tools, governance
  structures and regulatory requirements for good management of risk.
• Compliance: 
  The ability to interpret regulations and laws that apply to   the business and to provide information
  to business on how to comply.

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