USAID Quality Improvement Officer Careers – University Research Co., LLC (URC)

Organisation: University Research Co., LLC (URC)
Project Name: Newborn Regional Learning Network Project (RLN)
Duty Station: Hoima, Uganda
About URC:
Research Co., LLC (URC) is a global company dedicated to improving the quality
of health care, social services, and health education worldwide. With a
non-profit affiliate, the Center for Human Services (CHS), URC manages projects
in over 45 countries, including the United States.
About RLN Project:
Newborn Regional Learning Network Project (RLN) is a one-year renewable
agreement awarded to the Center for Human Services / University Research Co.,
LLC. The RLN is envisioned as a network of health facilities including and
within the catchment of the Hoima Regional Referral Hospital linked through a
QI collaboratives model and referral to provide quality newborn care services
based on national and evidence-based standards and guidelines. The network will
comprise of regionally based district level health facilities mutually linked
through referral and top down support to the regional referral hospital; and
amongst each other through a QI collaborative and a common agenda for improving
maternal and newborn care.
Job Summary: The overall objective of the Quality Improvement
Officer is to effectively implement activities to design and strengthen the
Regional Learning Network (RLN) and improve the quality of maternal and newborn
care in the participating facilities, supporting the work of QI leaders and QI
teams in participating facilities of the RLN. The job holder will keep constant
coordination with the CHS/URC team members, facility-based QI teams and local
authorities at district and region levels; as well as with CHS/URC supervisors.
Key Duties and Responsibilities: 
1. Local Management &
  • Prepare monthly and quarterly work plans.
  • Organize weekly coordination meetings with
    the CHS/URC local staff as well as with CHS supervisor Jorge Hermida
  • Hold periodic coordination meetings and
    foster positive relationships with Hoima RRH authorities, as well as
    district and regional levels.
  • Prepare and submit technical and
    administrative reports.
2. Technical Support:
  • Regularly provide coaching technical support
    in QI methods as well as Newborn care evidence-based interventions to QI
    teams by visiting facilities participating in the RLN.
  • Collect and manage data on quality
    improvement processes and outcomes.
  • Keenly review and improve technical strategies
    employed in Newborn Care to ensure the RLN project workplan is adhered to
    and implemented with measurable success.
  • Ensure the timely writing and submission of
    quality and accurate reports quarterly, monthly, and at all other
    requested times.
  • Ensure that data collected is accurate, valid
    and captures process and outcome indicators documented in an updated data
3. Capacity Building and
Knowledge Management:
  • Develop and sustain a pool of regional and
    district coaches with required QI competencies
  • Plan and implement clinical training
    activities at the Training Lab in the Hoima RRH
  • Plan and implement quarterly Learning
    Sessions and workshops
  • Oversee the process of documenting RLN
    Project best practices in form of case studies, success stories, abstracts,
    video clips in addition to the routine updates, quarterly and annual
4. Other Responsibilities:
Perform any other duties as assigned by the supervisor
Qualifications, Skills and Experience: 
  • The ideal candidate for the Quality Improvement
    Officer job placement should hold a Bachelor’s Degree in Medicine,
    Midwifery or Nursing, a Master’s Degree in public health will be an added
  • A minimum of two years’ experience in
    implementing Quality Improvement approaches and tools providing support to
    facility-based Quality Improvement teams.
  • A minimum of two years’ experience in
    maternal/newborn clinical training to service providers and stake holders.
  • Two years’ work experience in Newborn Health
    Care gained through serving within a government institution or NGO with
    proven ability to coordinate activities of different stakeholders at
    district and or sub national level.
  • The applicant should possess a valid
    registration certificate from the relevant regulatory bodies.
  • Excellent communication or interpersonal
How to Apply:
you suit the above job profile and desire to join University Research Co
LLC  in the aforementioned capacity  should apply online at the web link below. Please
upload and updated CV/Résumé and your Cover Letter where indicated. Also,
please complete your application form and attach a completed USAID Form 1420
Contractor Employee Biographical Data Sheet as well.
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