Transmission Engineer Telecom Support Jobs – Ericsson



Organisation: Ericsson
Duty Station: Kampala, Uganda
About Ericsson:
Ericsson
is a world-leading provider of telecommunications equipment & services to
mobile & fixed network operators. Over 1,000 networks in more than 180
countries use Ericsson equipment, & more than 40 percent of the world’s
mobile traffic passes through Ericsson networks. Using innovation to empower
people, business & society, we are working towards the Networked Society,
in which everything that can benefit from a connection will have one. At
Ericsson, we apply our innovation to market-based solutions that empower people
& society to help shape a more sustainable world.
Job Summary: The Transmission Engineer will be responsible for
the coordination, management and execution of proactive and reactive
maintenance activities that require a higher level of support that the one
offered by the 1st Level Operations. The incumbent will ensure that the
services provided to customers are continuously available and performing to
Service Level Agreement (SLA) performance levels.
Key Duties and Responsibilities: 
  • The Transmission /Microwave expert is
    responsible for securing the operations activities and performs his / her
    duties according to the following points.
  • Second line back office Support Service
    engineer for Transmission competence area.
  • Transmission Network daily Alarm monitoring
    & Corrective action for clearing alarms
  • Preparing the Daily Alarm & Network
    Availability Status report for TX / Backhaul Microwave Link
  • Alarm Troubleshooting & Corrective action
    for TX/ Microwave Network from 5620 SAM.
  • Support as per Alarm severity in both LRAN
    & Microwave Backbone Network.
  • Engineers should be able to set the required
    parameters for the network elements.
  • LAG and VLAN creation and management through
    5620 SAM.
  • Engineers should be able to check and correct
    any Operation and Maintenance Unit failures or/and alarms.
  • In charge of rectifying any Inconsistencies
    related to TX /MW network.
  • The incumbent will detect network faults and
    resolve.
  • Software Rollout & Upgrade Procedure for
    ALU TX Equipment’s.
  • In charge of capacity augmentation&
    add/Delete TX Nodes as per requirements.
  • In charge of extracting Link/Ports
    utilization Reports through 5620 SAM
  • Maintaining TX Equipment’s KPI’s as per SLA
    & Preparing report for the same.
  • Initial Level Interference Troubleshooting in
    TX Equipment’s.
  • Manage TX Equipment Migration as per Demand
    on Project.
  • Configuration Backup & Restoration
    Procedure.
  • Conducting Acceptance Test & Throughput
    Test as per standard.
  • Responsible for new software release feature
    compatibility with previous release on Live Network before loading to all
    live nodes.
  • Preparing Data Base documentation for TX
    Equipment’s configuration as well as site Details.
  • Communication Skills and ability to work in a
    stress/Pressure environment.
  • Generating all reports to Company Management
    and managing day-to-day support Activities.
Qualifications, Skills and Experience: 
  • The applicant should have Microwave and Optic
    transmission experience
  • At least seven years of Telecom Industry
    experience preferably with vendor, which can be implementation,
    integration/commissioning, Operation & Maintenance or Trainings.
  • Excellent analytical skills
  • Experience on ALU 5620 SAM, 9500 MPR-e, 9500
    MPR-MSS-4 and 9500 MPR-MSS-8
  • Familiar with all NOC activities including
    supervision, Fault handling and troubleshooting, Configuration and WO
    execution, performance monitoring and supporting to L2/L3,…etc.
  • Strong written and communication skills and a
    proactive approach to daily tasks and the ability to work in a highly
    pressured environment
  • Transmission planning and topology experience
    will be an added advantage.
  • Practical working experience as 2nd Level
    O&M engineer or support engineer on  
  • Ericsson/Alcatel Transport Node.
  • Solid O&M experience for all ALU TX/MW
    Products.
How to Apply:
If
you believe you are one of the ideal candidates for this opportunity in working
with the world’s leading provider of telecommunications equipment &
services, Ericsson, then visit the web link below for full job details and
Apply Online.
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