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Operation Manager Employment Placement – Management Sciences for Health (MSH)
Job Title: Operation Manager
Organisation: Management Sciences for Health (MSH)
Duty Station: Kampala, Uganda
Reports to: COMU Director
Job ID: 13-8868
About MSH:
Management
Sciences for Health (MSH) is an international non-profit health organization
composed of nearly 2500 people from more than 74 nationalities working in over
50 countries. Our mission is to save lives and improve the health of the
world’s poorest and most vulnerable people by closing the gap between knowledge
and action in public health. Together with our partners, we are helping
managers and leaders in developing countries to create stronger management systems
that improve health services for the greatest health impact.
Sciences for Health (MSH) is an international non-profit health organization
composed of nearly 2500 people from more than 74 nationalities working in over
50 countries. Our mission is to save lives and improve the health of the
world’s poorest and most vulnerable people by closing the gap between knowledge
and action in public health. Together with our partners, we are helping
managers and leaders in developing countries to create stronger management systems
that improve health services for the greatest health impact.
Job Summary: The Operation Manager takes overall leadership and
manages MSH’s country operations specifically overseeing the day-to-day
management of security, transport, ICT, facilities and inventory services for
MSH Uganda. The incumbent will mainly be responsible for, but not limited to,
ensuring that the above operations services are functioning efficiently and
effectively, and aligned to support attainment of project results and client
expectations.
manages MSH’s country operations specifically overseeing the day-to-day
management of security, transport, ICT, facilities and inventory services for
MSH Uganda. The incumbent will mainly be responsible for, but not limited to,
ensuring that the above operations services are functioning efficiently and
effectively, and aligned to support attainment of project results and client
expectations.
Key Duties and Responsibilities:
1. Operations;
- Provide oversight on all operations
functions, including transport, security, IT and facilities. - Oversight of country office and project
inventory in accordance with USAID regulations, cooperative agreement
requirements, MSH policy and other donor regulations when necessary. - Coordinate with relevant MSH project staff to
ensure effective and efficient support to projects - Function as an active member of the COMU
Team, participating in COMU meetings, providing updates, acting on
decisions in a timely manner. - Draft SOPs for review and approval by the
COMU Director. - Render support to staff to understand and
implement SOPs, rules and regulations - Manage and supervise unit leads
2. Facilities:
- Ensure a safe and conducive physical office
environment for MSH Uganda. Ensure that furniture and equipment is
adequately allocated to staff to support performance of their duties. - Ensure proper office maintenance services
such as cleaning, repairs, utilities, generators, reviews invoices and
payment requests from providers of such services - Ensure that inventory is managed according to
rules and regulations and that complete inventories of equipment are
maintained and reported for all projects in accordance with MSH policies
and respective donor regulations. Establish system to ensure safe keeping
and usage all in-country property under MSH stewardship, including proper
insurance of assets. Coordinate dispositions as approved. - Ensure proper maintenance of office furniture
and equipment, liaising with maintenance contractors. - Work closely with the COMU Director to
maintain overall office security; safe keeping of office keys, and address
ALL issues concerning the security of staff in the offices. Be the main
contact with external security companies and coordinate their activities,
including monitoring their contracts. S/he is a member of the security
team - Work in liaison with the COMU Director, serve
as the primary liaison with the property manger and/or landlord to resolve
outstanding issues. Responsible for maintaining lease/rental agreement,
refurbishment, maintenance and upkeep of office space, both at the Kampala
central office and in district locations. - Coordinate and ensure a conducive environment
for holding internal and external workshops and trainings that take place
at MSH premises. Take the responsibility to prepare timelines towards all
major workshops and event and distribute to key relevant staff members assigned
to handle the activities. - Ensure efficient usage of office supplies,
including stationary and other supplies, by developing systems for
ordering, monitoring and reporting
3. Security: As a member
of the security committee and focal person for internal security, the incumbent
will;
of the security committee and focal person for internal security, the incumbent
will;
- Protect company’s property and staff by
maintaining a safe and secure environment - Maintain office security by conducting
physical security inspections of facilities, including entry control; - Co-ordinate with local authorities (police,
military, political and humanitarian) and counterparts - Significantly contribute to the
implementation and evaluation of the effectiveness of the security plan; - Ensure that fire detection devices and
fire-fighting equipment are available on the premises; coordinate and
conduct fire drills and training as necessary - Supervise and manage third party service
providers, including the security guard services - Assess prevailing local security conditions,
identifying security trends and advising management - Maintain continuing lines of reporting and
communication with the Security Service Division; Prepare security
reports, updates and conduct briefings, as required; Report and
investigate security-related incidents involving MSH staff members
4. Transport and
Logistics:
Logistics:
- Provide senior-level leadership and
direction, coordinating with other project staff to ensure that project
expectations are met, cost are controlled and fleet is well maintained and
the appearance of our drivers, and vehicles are up to our standards. - Ensure that the Fleet and facilities units
provide a customer service / client oriented service which is seen to add
value to all Projects/Programs - Ensure proper planning and management of
staff travels, both local and international, including hotel reservations,
purchasing of tickets, drop-off and pick-up at the air port and organize
local travel, all other associated matters and ensure these are made in
accordance with MSH policies and procedures - Ensure efficient management of the transport
services, including vehicle fleet management, transport scheduling and
records management. - Responsible for logistics for STTA staff and
consultants, workshops and meetings to ensure smooth and timely
implementation, according to established MSH and donor policies and
procedures. - Responsible for the security and safety of
MSH vehicles and their occupants - Keenly analyze fleet management data and
submit weekly reports for review by the COMU Director - Give guidance on best way to manage fleet
effectively and efficiently
5. General:
- Actively participate in risk register
implementation, and take proactive steps to mitigate risks within
operational functions - Directly mentor and supervise the Transport
Officer and the Facilities Officer, and be accountable for their
performance management (including regular results, check-ins, formal
appraisals, supportive supervision, rewards, training, coaching and career
development support) - Ensure actions are governed by the highest
standards of personal and business conduct as stipulated in policy
guidelines. - Contribute to maintaining teamwork,
discipline sound work relationships and productivity - Ensure that unit staff do charge their time
to the different Programs/Projects/Country Office in a manner which
accurately reflects their level of effort. - Ensure timely submission of required
administrative reports and other information as needed to the COMU
Director, Project Director(s), the country Operations Support Team (OST),
Centers, projects, or corporate offices.
Qualifications, Skills and Experience:
- The applicant should hold an advanced
University degree in Business studies, management or related field - A minimum of five years’ experience in
Administration or operations management with International Donors program
funds - Previous exposure and experience managing
USG-funded programs with significant operations management experience,
preferably in Uganda with regional field experience, strongly preferred. - Familiar with compliance to USAID Rules and
Regulations governing Operations Federal Acquisitions Regulations - Strong leadership, mentoring, management,
planning, analytical and organizational skills demonstrated by agility,
ability to work both independently and within a team, assess priorities,
and manage a variety of activities with attention to detail, analysis and
reporting, analysis and responsiveness. - Proven leadership and capacity in negotiation
and conflict management. - Significant experience in the provision of technical
assistance to staff, organization and training - Excellent analytical, oral and written
communication skills with fluency in English. - Computer literacy i.e. proficiency with
computer programs such as Excel, access and other web-based systems - Respectful and ability to pay attention to
detail - Proven high level of integrity
- Ability to work on own initiative/proactive
attitude
How to Apply:
All
suitably qualified and interested candidates who wish to join the Management
Sciences for Health in the aforementioned capacity are encouraged to Apply
Online by clicking on the link below.
suitably qualified and interested candidates who wish to join the Management
Sciences for Health in the aforementioned capacity are encouraged to Apply
Online by clicking on the link below.
Deadline: 19th February, 2016
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